Showing results by author "Mark Ellison" in All Categories

The harsh truth? Nobody gets promoted for their people skills. You got promoted because you were good at the old job. But now the rules have changed—and nobody bothered to hand you the playbook. That’s why Emotional Intelligence Training for New Managers exists. It gives you what corporate training and “feel-good” leadership books never do: the exact words to say in the toughest conversations you’ll ever face.

Wildly irreverent and warm, this is a story about practice, competence and failure, told through tales in a world most of us never see. Glamour, luxury and refinement are products of a flawed, human process, of missed deadlines, overrun budgets, heated tantrums and scrapped blueprints. Throughout my career I have observed, erred, learned, finessed, apologised, and resisted the urge to say I told you so. I offer these tales from the trade in the hope that others might find them amusing, instructive and inspirational. There are many good reasons to work. Here are a few of them.