Showing results by narrator "Eliza Foss" in All Categories

Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance - for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the relationship. In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function. That means weaving service tightly into every core decision your company makes.

In Parenting ADHD Now!, Diane and Elaine combine their practical know-how and professional expertise to offer immediate, actionable strategies you can use to guide and support your ADHD child compassionately and effectively.

From the best-selling author of The Artist's Way comes a deeply personal account of pain, healing and growth. Using her own history of alcoholism as a springboard, Julia shows the listener how to harness prayer - in whatever form that takes for the individual - to overcome seemingly insurmountable obstacles and forge ahead towards becoming the person they were meant to be. Seeking Wisdom is a guide to 'creative unblocking': a spiritual path to deeper creativity and a more profound connection to the divine.

As parents, it can be challenging to relate to your child and embrace calm, especially in times of conflict. Rethinking Discipline helps you rethink your child’s behaviors so you can focus on teaching valuable life skills while staying connected—even in the most difficult moments.

Lizzie and Charles Peterson love puppies. Even though they finally have their very own puppy, Buddy, Lizzie still can't get enough time with dogs. She helps her Aunt Amanda at her doggie day care center as often as she can. At the doggie day care, Lizzie meets a pesky but lovable pug named Pugsley. Pugsley is adorable, but he didn't earn the nickname Mr. Pest for nothing and his owners decide he's too much of a handful to keep!

From the best-selling author of The Artist's Way comes a new, transformative guide to deeper, more profound listening and creativity. Over six weeks, listeners will be given the tools to become better listeners - to their environment, the people around them, and themselves. The reward for learning to truly listen is immense. As we learn to listen, our attention is heightened and we gain healing, insight, clarity. But above all, listening creates connections and ignites a creativity that will resonate through every aspect of our lives.

There's an 80 percent chance you're poor. Time poor, that is. Four out of five adults report feeling that they have too much to do and not enough time to do it. These time-poor people experience less joy each day. They laugh less. They are less healthy, less productive, and more likely to divorce. In one study, time stress produced a stronger negative effect on happiness than unemployment. How can we escape the time traps that make us feel this way and keep us from living our best lives?

Charles and Lizzie Peterson love puppies. Their family fosters these young dogs, giving them love and proper care, until they can find the perfect forever home. When Charles and Lizzy find Scruffy stuck in a fence at a scary old house, they aren't sure if she's lost or been abandoned. Either way, Scruffy has learned that smiling at humans always gets her what she wants... and soon so does the rest of the world. When she hits social media, Scruffy goes viral, getting her tons of attention and many possible homes. Maybe even too many!

Kathleen "Kick" Kennedy was the incandescent life force of the fabled Kennedy family, her father's acknowledged "favorite of all the children" and her brother Jack's "psychological twin". She was the Kennedy of Kennedys, sure of her privilege, magnetically charming, and somehow not quite like anyone else on whatever stage she happened to grace.

Identical twins Goofus and Gallant each have their own way of doing things - and that means that sometimes life can get a little wild!

More than just a book full of the latest information, this is a dynamic, interactive, and personalized journey of recovery for those impacted by adverse childhood experiences (ACES). Finally, they can put their past behind them where it belongs! For those who have grown up in a family with addiction, mental illness, or other adverse childhood experiences (ACES), the heartache and pain doesn't end when they grow up and leave home.

In the context of a clear and bracing legal history of accountability for sexual assault and the legal recognition of sexual harassment, Nussbaum confronts three "citadels of pride" - the judiciary, the arts, and sports. Exposing prideful privilege in the intellectual world, unpunished narcissism in the arts, and toxic masculinity and corruption in American sports, she discusses egregious cases of male entitlement leading to sexual abuse and exploitation.

In This Is All a Dream We Dreamed, two of the most well-respected chroniclers of the Dead, Blair Jackson and David Gans, reveal the band's story through the words of its members, their creative collaborators and peers, and a number of diverse fans, stitching together a multitude of voices into a seamless oral tapestry. Capturing the ebullient spirit at the group's core, Jackson and Gans weave together a musical saga that examines the music and subculture that developed into its own economy, touching fans from all walks of life.

Chris Crowley, the memorable patient and coauthor of Younger Next Year, partners with Jen Sacheck, a nutritionist and exercise physiologist from Tufts University, and in lively, alternating chapters they spell out a weight-loss plan that will have readers lose up to 25 pounds in the first six months - and keep it off for life. The message is straightforward and based on the most up-to-date nutritional science.

In this thrilling collection of original stories, some of today’s hottest paranormal authors delight, thrill and captivate readers with otherworldly tales of magic and mischief.

Written by leading medical intuitive and energy healer, Christine Lang, this practical and accessible guide goes beyond the “trust your gut” trope so often associated with tapping into your intuition by teaching listeners how to converse directly with their enlightened spirit. It's like having your spirit on speed dial.

Named one of Time Magazine International's 30 most important people of 2005, Maud Fontenoy presents us with a terrific, entertaining adventure story on the high seas as she challenges the Pacific Ocean - a feat no woman before her ever accomplished. Already the first woman to row alone across the North Atlantic, Maud raised the bar to defy the elements, the daunting solitude, and the circling sharks of the South Pacific on her second solo voyage.

Can a house save the lives of the people who live in it? Can an inscription written in a book over 60 years ago change the fates of people not even born when it was written? Beryl Gray is solid and dependable - her partner, Claire, thinks so, her family thinks so, her colleagues think so. She has a job she likes as a university librarian. Her life seems settled, content - except nothing is as it seems. Aggie Bishop's last girlfriend left her three years ago and she hasn't had a date since. She now takes care of her great-aunt Cory who doesn't want to be taken care of.

The 'Queen of Creativity' speaks directly to writers—it is an openhearted invitation to begin, stick with, and finish a project. Write for Life delivers a wonderful balance of firm and inspiring advice, shaped into a 6-week program for writers of all levels. From setting daily writing quotas to changing genres, fighting perfectionism to polishing a first draft, Julia Cameron provides holistic guidance and support every step of the way. Write for Life is for every writer, and every writer should have it.

The untold story of how one woman’s life was changed forever in a matter of seconds by a horrific trauma. Barbara Leaming’s extraordinary and deeply sensitive biography is the first book to document Jacqueline Kennedy Onassis’ brutal, lonely, and valiant 31-year struggle with post-traumatic stress disorder (PTSD) following JFK’s assassination.Here is the woman as she has never been seen before.