Showing results by author "shawn" in All Categories

Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.

Growing up with God is the story of Maria and Lucas, two best friends who are on the journey of discovering themselves in the very normal, but also epic journey of hearing from God's heart. Maria has a life-changing moment at summer camp when she hears from God for the first time. He tells her something beyond belief, that she is going to be an actor! And not in 20 years as an adult; she can pursue her acting career now! The problem is, with every step, something seems to stand in her way.

Exhausted from being the only law enforcement official on duty, while also trying to open a bed-and-breakfast, Jayne O’Shea welcomes the escape she finds in her grandmother’s journals. Each entry gives her a deeper understanding of why her grandparents moved to the secluded spot so long ago. But as questions are answered, deeply hidden secrets are unearthed. If Jayne can put all the pieces of this puzzle together, she’ll not only learn the truth behind her grandmother’s death, she’ll catch a killer whose been wandering the village for forty years.

Get a grip. The first time he cut open a patient's skull, neurosurgeon Mark McLaughlin found himself confronting a powerful force that his fellow brain surgeons agreed was best never spoken of. Fear. But Dr. McLaughlin knew that if he couldn't find a way to cope with this formidable foe, all he had striven for as a physician would be lost. So, with a scientist's analytical precision and a philosopher's worldview, McLaughlin derived and formalized a method by which he could act rationally and confidently under the operating room's lights and in all of the relationships in his life.

The Pedantic Podcast is blessedly agenda-free and just here for the conversation. Hosted by Dr. Paul Ford, a safety professional with doctorates in psychology and occupational health and safety, and Shawn Nilsson, a project manager with a psychology background and a quick wit, this show thrives on curiosity, debate, and the kind of back-and-forth you’d expect from two friends who refuse to keep things shallow.From breaking down complex scientific and psychological ideas to poking fun at everyday absurdities, nothing is off the table. Some episodes lean heavy, tackling leadership, ...

Organized around the transition from student to professional life, Business and Professional Communication, Fifth Edition gives listeners the tools they need to move from interview candidate to team member to leader. Coverage of new communication technology and social media, and an emphasis on building skills for business writing and presentations help students gain a deeper understanding of the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.

There are key steps on the road to the Olympics. You need to prove to yourself that you can compete. Then, you need to prove it to those who will support you to wear their flag. Daniel’s team and their closest friends have found their paths. They won’t back down now that the path to their dreams has been laid out for them to follow. They won’t waver, even if the challenges they face are not always in the sports arena.

Do you own your business or does your business own you? After working with the country’s top financial advisors for decades, business development entrepreneur Shawn Sparks, has seen far too many financial advisors whose success has led to less freedom and joy overall. Raised on the idea that in financial services, production is the name of the game, these founders develop highly productive businesses but unfortunately, they are dependent on them. This leads to burnout, unhappiness, unfulfilled lives and unfulfilled missions.

Hawke Moonsnow is a brilliant alchemist. He's a prodigy of his time. He knows it. Everyone else knows it. There's just one problem… He has the common sense of a golden retriever. After an accident leaves his old shop in smoking ruins, Hawke takes a loan from the Adventurers' Guild to open a new location in the town square. Now, he has to work to pay back that loan despite charging lower prices to guild members, inventing new cures, and trying to catch the attention of the fetching waitress at the tavern—all while continuing forbidden research into a dangerous plague.

Retired special-forces commander Jacobi Slate is drawn into a downward-spiraling vortex of fear and doubt, while investigating a brutal murder committed by an old friend. As evidence mounts that someone else might be pulling strings from the shadows, Jacobi struggles to understand a developing connection to his own past, which is quickly catching up to him.

When Paul Elias receives a terminal diagnosis, he leaves his physician's office in a fog. Only one thing is clear to him: If he is going to die, he must find someone to watch over his granddaughter, Pearl, who has been in his charge since her drug-addicted father disappeared. Paul decides to take her back to Nysa - both the place where he grew up and the place where he lost his beloved wife under strange circumstances 40 years earlier. But when he picks up Pearl from school, the little girl already seems to know of his plans, claiming a woman told her.

When his magical pencil starts talking back to the school bullies, it's just the beginning of a journey that will force twelve-year-old Ilien Woodhill to choose between saving the world and discovering the truth about himself—a truth that might make him the very evil he's trying to fight. If you love books where young heroes must face impossible choices about power, identity, and destiny, Nomadin will keep you listening late into the night wondering whether the greatest magic of all is simply having the courage to be yourself.

Have you ever wanted to quit your job, jump in the car with the person you love the most, and see what's around the next bend in the road? I did just that. My wife and I were crazy enough to quit good jobs, pack our suitcases, and head for the open road. We took two months and drove through 30 states, visited more than a dozen national parks, and put 13,000 miles of twisting country roads under our wheels. We found once again that the journey is greater than the destination. There's room in the backseat. We'd love for you to come along with us on our lap around America.

After his mother's death, 12-year-old Samuel Chambers would do anything to turn back time. Prompted by three strange carnival fortune-tellers and the surfacing of his mysterious and reclusive neighbor, Samuel begins his search for the Tree of Life - the only thing that could possibly bring his mother back. His quest to defeat death entangles him and his best friend Abra in an ancient conflict and forces Samuel to grapple with an unwelcome question....

Technology - at least in theory - is improving our productivity, efficiency, and communication. The one thing it's not doing is making us happier. We are experiencing historically high levels of depression and dissatisfaction. But it doesn't have to be that way. Technology can drive - not diminish - human happiness.

Are you building a typical team...or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success.

Thrive Socially with Adult ADHD translates the neuroscience behind ADHD into practical skills for improving your communication and building better relationships. You'll gain crucial insight into how your brain works, and—most importantly—how it differs from a neurotypical brain.

It's a story about Riley, a ten-year-old girl forced to grow up way too fast! You see, her mother has disappeared and needs to be found. At least that's what Riley believes. In time, she suspects her father feels the same way, as he continually uproots the family, desperate to find her. And each time they move, Riley carries with her the hope of finding her mother to ease the pain of leaving her friends and her world behind. But her older brother, Jonathan, believes something entirely different.

The Vinyl 4 Podcast, brought to you by Signal Syndicate Productions, puts a tournament spin on the Rolling Stone Top 500 Albums of All Time. Each week, Shawn and Craig face off with 16 randomly selected records, whittling them down through head-to-head matchups until only the ultimate “Vinyl 4” remains. Equal parts music nerdery and bracket madness, it’s a fresh take on discovering classics, debating favorites, and having fun with the albums that shaped music history.

A deep dive into unsettling, obscure, and often overlooked works in film, literature, and music. From body horror to haunted Americana, industrial noise to dystopian novels — it's about exploring the media that lingers in the shadows.