Showing titles in Communication & Social Skills

Networking events suck, but they can suck less. What to say and when to say to be likable, connect, and make a memorable impression. Actionable and applicable verbal maneuvers for just about every phase of conversation. From hello to goodbye, with strangers or old friends, you'll learn how to simply go deeper. No more: Interview mode, awkward silence, or struggling to hold people’s attention. Better Small Talk is a unique listen. Imagine the following situation: You've just put on your name tag, and you're approached by a stranger.

Beyond simple small talk: what to say and when to say it to be likable, connect, and make a memorable impression. Actionable and applicable verbal maneuvers for just about every phase of conversation - good and bad. Whatever your conversational goal, you’ll find tactics to put you in a winning position - in a literal sense with arguments, and in a figurative sense with making friends. You can never underestimate the power of a simple conversation.

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

You're always negotiating. Whether making a business deal, talking to friends or booking a holiday, negotiation is going on. And most of us are terrible at it. Experts tell us to negotiate as if we live in a rational world. But people can be angry, fearful and irrational. To achieve your goals you have to be able to deal with the unpredictable. In Getting More, negotiation expert Stuart Diamond reveals the real secrets behind getting more in any negotiation - whatever more means to you. Getting More is accessible, jargon-free, innovative...and it works.

An essential resource designed to help partners of people with bipolar disorder mend strained relationships, negotiate episodic crises, survive the turbulence manic behavior may cause, and more.

Healthy boundaries are key to good relationships with ourselves and everyone around us. But setting them—and even figuring out what they should be—can sometimes feel impossible. Not anymore. In 30 Days to Better Boundaries, New York Times best-selling author and therapist Nedra Glover Tawwab breaks down the practice of boundaries. In 5 to 10 minutes a day, she shares a key idea and a corresponding practical tool.

We live, say Edgar and Peter Schein, in a culture of “tell". All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions - it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever.

If you are going to care for someone, you must first understand them. If you're going to hire, marry, or befriend someone, you have to be able to see them. And yet we humans don't do this well. All around us are people who feel invisible, unseen, misunderstood. In How to Know a Person, Brooks sets out to help us to do better, posing questions that are essential for all of us. If you want to know a person, what kind of attention should you cast on them? What kind of conversations should you have? What parts of a person's story should you pay attention to?

You face tough communication challenges every day at work, both in person and online - a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs.

Talking to people about your designs might seem like a basic skill, but it can be difficult to do well. In many cases, how you communicate with stakeholders, clients, and other non-designers may be more important than the designs themselves. Because if you can't get their support, your work will never see the light of day - no matter how good it is. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs.

The biggest fear of people living in the western world today is stated to be public speaking. The second most common fear is death! This means that many people are more afraid of standing up and speaking to group than they are of dying! Crazy right? The fear of speaking in public can feel very real and for many absolutely paralyzing. So, what if I told you that most of the people I have worked with have gone on to enjoy public speaking?

Being a confident communicator creates success and happiness. Every conversation could be the start of something new: a new career, a new business idea, or a new friendship. When you clam up in public, you close off all of those opportunities as if they never existed. How to Talk to Absolutely Anyone will help you see conversation differently; as an enjoyable, positive activity that might just change your life.

Despite the aftershave, the new clothes, and a teetering sense of confidence, you still find yourself alone. Is there some kind of magic trick? Is there a structure I need to follow? You ask yourself as you wonder why no one's advice has worked for you. Unlock the charisma code, and learn how to start living life as a more likeable, successful, sociable, and charming person. In this best-selling guide, Tom Anderson and Angelina Williams hand you the step-by-step blueprint to living life as an alluring, fascinating, and engaging person.

In Boundaries in Marriage, Drs. Henry Cloud and John Townsend, counselors and authors of the New York Times bestseller Boundaries, teach us that healthy boundaries are the property lines that define and protect you and your spouse as individuals. Once you have them in place, a good marriage can become better, and a less-than-satisfying one can even be saved.

The lifeblood of any free society is persuasion: changing other people's minds to enable real change. But America is suffering a crisis of faith in persuasion that is putting its democracy and the planet itself at risk. People increasingly write each other off instead of seeking to win each other over. In The Persuaders best-selling author Anand Giridharadas takes us inside these movements and battles, seeking out the dissenters who continue to champion persuasion in an age of polarisation.

Drawing on her years of experience as a clinical psychologist, as well as her growing and dedicated social media community, Dr Martha Deiros Collado's first book is the must-have toolkit for any parent. With humour, boundless energy, wit and warmth, Dr Martha tackles it all; from how to talk about honesty and lies, death, co-parenting, consent, gender, attachment, boundaries, and tantrums, as well as the small but critical day to day challenges parents face.

It's easy to identify rage in people who lose their temper at traffic jams, unruly children, unresponsive coworkers, and unrealistic bosses. But we may not recognize more subtle manifestations of anger, such as being uncomfortable with loose ends, acting impatiently, or being overly critical. That is anger, too. And, as is so often the case, angry folks don't seem to realize that the behavior causing them problems at home or at work actually stems from unrecognized and unresolved pain and emotional injuries from the past.

Penguin presents the audiobook edition of Thank You for Arguing, written and read by Jay Heinrichs - your ultimate guide to the art of winning arguments, in a brand-new edition. Everyone is always trying to persuade us of something: politicians, advertising, the media and most definitely our families. Thank You for Arguing is your master class in the art of persuasion, taught by professors ranging from Bart Simpson to Winston Churchill.

A neurodivergent's guide to embracing your true self and finding your happily ever after. Growing up, Chloé Hayden felt like she'd crash-landed on an alien planet where nothing made sense. Eye contact? Small talk? And why are you people so touch-oriented? She moved between 10 schools in 8 years, struggling to become a person she believed society would accept, and was eventually diagnosed with autism and ADHD. When a life-changing group of allies showed her that different did not mean less, she learned to celebrate her true voice and find her happily ever after.

The story of Captain D. Michael Abrashoff and his command of USS Benfold has become legendary inside and outside the Navy. Now Abrashoff offers this fascinating tale of top-down change for anyone trying to navigate today's uncertain business seas. When Captain Abrashoff took over as commander of the Benfold, a ship armed with every cutting-edge system available, it was like a business that had all the latest technology but only some of the productivity.