Showing results by publisher "Penguin Audio" in Communication & Social Skills

In an increasingly polarised world, asking better questions in our daily and working lives is a radical shortcut to personal and professional success. It can create space for us to rethink our positions, find answers together and even change our minds for the better.

A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to (possibly) change their minds America is more polarized than ever. Whether the issue is Donald Trump, healthcare, abortion, gun control, breastfeeding, or...

Abridged CDs * 2 CDs, 2 hours A wide-ranging, exhortatory look at the pleasures of great conversation, including strategies for how to bring it about, from the witty pen of an Englishwoman wise in its ways...

A practical and hilarious guide to getting difficult people off your back, for anyone pulling their hair out over an irritating colleague who's not technically breaking any rules From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s...

A former FBI agent shares his simple but powerful toolkit for assessing who you can trust--and who you can't. After two decades as a behavior analyst in the FBI, Robin Dreeke knows a thing or two about sizing people up. He's navigated complex situations that range from handling Russian spies to...

Have you ever walked away from an argument and suddenly thought of all the brilliant things you wish you'd said? Do you avoid certain family members and colleagues because of bitter, festering tension that you can't figure out how to address? Now, finally, there's a solution: a new framework...

Through their work with organisations and companies across the world, Maggie Semple and Jane Oremosu found that there was a need to help people as they discussed difference, race and inclusion. My Little Black Book: A Blacktionary aims to do just that. This A-Z pocket guide is for people who are entering the workplace and finding their identity, for leaders and managers who feel overwhelmed by ever-evolving definitions and phrases, for anyone who is afraid of saying the wrong thing and being judged.

A powerful exploration of how we pay attention that will transform the ways we connect with one another – at home, at work, and beyond. Paying attention is a crucial human skill, yet many of us have forgotten how to listen carefully and observe intentionally. Deluged by social media and...

In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel...

Do you often lose arguments? Do you get frustrated because you can't get your way? Is your boss too dismissive? Do you have trouble persuading people to agree with you? Would you love to quietly get your way with the people around you, instead of shouting to make yourself heard? And how satisfying would it be if they felt happier about it too? These easy strategies for communicating with the important people in your life all take a minute or less.

The secrets to persuading anyone, at work and in life, from a top communication strategist. In the post-fact, deeply divided world we live in, true persuasion is rare. Engaging with people holding differing opinions is rarer still. But for progress to take place, persuasion must happen. Whether...

A comprehensive guide to talking about money in every aspect of your life, including at work, with friends and family, and in relationships, from the author of the Broke Millennial series. Let's face it--talking about money is always awkward. In this user-friendly and approachable guide, finance...

A transformative and philosophical investigation into how we ask questions, full of practical advice on how we can harness the power of questions for ourselves We live in a world that wants answers. Answers provide solutions to our problems, teach us about the world, and help us navigate our...

Amir Levine, MD, coauthor of the groundbreaking, multimillion-copy bestseller Attached, presents a bold new promise—that anyone can learn to create a secure life—and offers cutting-edge tools to make it a reality. Years after first introducing attachment styles to the general public and...

In this "brilliant" (Arthur Brooks) and "both timely and timeless" (Adam Grant) book, pioneering Harvard Kennedy School professor and behavioral scientist Julia Minson reveals the counterintuitive secret to a life of less drama and more impact. We are in a disagreement crisis. The average person...

From a clinical psychologist and expert in complex trauma recovery comes a powerful guide introducing fawning, an often-overlooked piece of the fight-flight-freeze reaction to trauma—explaining what it is, why it happens, and how to help survivors regain their voice and sense of self. Most of...

“A fascinating look into why people reveal what they do about themselves—and how we can all communicate better with others.” —Arthur C. Brooks, bestselling author of From Strength to Strength A groundbreaking book on the surprising potential of revealing more of ourselves to others, from...

An empowering, healing guide that reveals the true cost of avoidant behavior in a relationship—disconnection, disengagement, and divorce—and shows how we can instead learn to speak up and start connecting with the ones we love most. “I wish I had spoken up sooner." People think...

In Think Like a Horse, veteran “horse whisperer” and leadership expert Grant Golliher applies his hard-won horse sense to teach invaluable lessons anyone can use to live a fuller, more successful life. Grant Golliher is what some would call a “horse whisperer,” able to get a wild horse...

An indispensable practical toolkit for dismantling racism in the workplace without fear Reporting and personal testimonials have exposed racism in every institution in this country. But knowing that racism exists isn’t nearly enough. Social media posts about #BlackLivesMatter are nice, but how...