Showing results by publisher "Penguin Audio" in Communication & Social Skills

Penguin presents the audiobook edition of Thank You for Arguing, written and read by Jay Heinrichs - your ultimate guide to the art of winning arguments, in a brand-new edition. Everyone is always trying to persuade us of something: politicians, advertising, the media and most definitely our families. Thank You for Arguing is your master class in the art of persuasion, taught by professors ranging from Bart Simpson to Winston Churchill.

What would happen if a shy introvert lived like a gregarious extrovert for one year? If she knowingly and willingly put herself in perilous social situations that she’d normally avoid at all costs? Jessica Pan is going to find out. When she found herself jobless and friendless, sitting in the familiar Jess-shaped crease on her sofa, she couldn't help but wonder what life might have looked like if she had been a little more open to new experiences and new people, a little less attached to going home instead of going to the pub.

What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The world will become your lab and every person you meet a chance to experiment. The Charisma Myth is a mix of fun stories, sound science and practical tools. Cabane takes a scientific approach to a heretofore mystical topic, covering what charisma actually is, how it is learned, what its side effects are and how to handle them.

Do you wish you could decode people? Do you want a formula for charisma? Do you want to know exactly what to say to your boss, your date or your networking partner? You need to know how people work. As a human behaviour investigator, Vanessa Van Edwards studies the hidden forces that drive our behaviour patterns in her lab - and she's cracked the code. In Captivate she shares a wealth of shortcuts, systems and behaviour hacks derived from her research, to help you take charge of interactions at work and at home.

If you are going to care for someone, you must first understand them. If you're going to hire, marry, or befriend someone, you have to be able to see them. And yet we humans don't do this well. All around us are people who feel invisible, unseen, misunderstood. In How to Know a Person, Brooks sets out to help us to do better, posing questions that are essential for all of us. If you want to know a person, what kind of attention should you cast on them? What kind of conversations should you have? What parts of a person's story should you pay attention to?

In Talk, Harvard professor Alison Wood Brooks shows how simple changes in how we communicate can enhance our relationships, our performance at work and our lives; who we talk to affects our happiness; and how to talk across differences. Her original research, based on thousands of conversations from sales calls to speed dating, provides fascinating insights.

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

How do we say what we truly mean? How can we learn to listen with compassion and understanding? How do we find true connection with one another? Celebrated Zen master Thich Nhat Hanh shares the five steps to truly mindful communication. Drawing on his experience working with couples, families, colleagues and even on international conflict, the world's most famous monk has created a simple guide to communicating with yourself, others and the world.

Renowned media scholar Sherry Turkle investigates how a flight from conversation undermines our relationships, creativity, and productivity - and why reclaiming face-to-face conversation can help us regain lost ground. We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection. Preeminent author and researcher Sherry Turkle has been studying digital culture for over 30 years. Long an enthusiast for its possibilities, here she investigates a troubling consequence.

Drawing on more than two decades’ experience as a leadership and life coach, Karin Kuschik demonstrates how a well-chosen sentence can provide much-needed clarity, offering up an effective solution even in the heat of the moment. Combining entertaining storytelling with practical tips and examples, Karin shows how purposeful words can have a freeing effect, how they make us strong, calm and confident, ready to win respect, meet challenges and take control.

In No Hard Feelings, you'll learn how to navigate the emotional minefield that is the modern workplace, and express your feelings and identity at work. After all, the financial success of the 21st century depends on it. Without the ability to communicate and correct stress, we risk burnout. Without emotions, we cannot make decisions, influence others, or be creative. As our jobs become more collaborative, complex, and stressful - as well as the centre of our identities - effectively embracing emotion will only become more important.

In Surrounded by Liars, international bestselling author and behavioural expert Thomas Erikson unpacks the psychological reasons behind why we lie, and reveals the impact lying has on our relationships. With the help of the behavioural model made famous in Surrounded by Idiots, discover how to detect the liars in your life and shatter their deception for good!

As a society, we’ve forgotten how to listen. Modern life is noisy and frenetic, and technology provides constant distraction. So we tune things out or listen selectively - even to those we love most. Now more than ever, we need to listen to those around us. New York Times contributor Kate Murphy draws on countless conversations she has had with everyone from priests to CIA interrogators, focus group moderators to bartenders, her great-great aunt to her friend's toddler, to show how only by listening well can we truly connect with others.

The lifeblood of any free society is persuasion: changing other people's minds to enable real change. But America is suffering a crisis of faith in persuasion that is putting its democracy and the planet itself at risk. People increasingly write each other off instead of seeking to win each other over. In The Persuaders best-selling author Anand Giridharadas takes us inside these movements and battles, seeking out the dissenters who continue to champion persuasion in an age of polarisation.

Modern life can feel like an endless sequence of cancelled plans, last-minute meetings and delayed journeys. So how can we use unpredictability to our advantage? LSE and NYU academic Dr Christian Busch has spent a decade exploring how, if acted upon, unexpected encounters can enhance our worldview, expand our social circles and create new professional opportunities. In this book, he reveals the secrets behind the hidden force that rules the universe: serendipity.

You're always negotiating. Whether making a business deal, talking to friends or booking a holiday, negotiation is going on. And most of us are terrible at it. Experts tell us to negotiate as if we live in a rational world. But people can be angry, fearful and irrational. To achieve your goals you have to be able to deal with the unpredictable. In Getting More, negotiation expert Stuart Diamond reveals the real secrets behind getting more in any negotiation - whatever more means to you. Getting More is accessible, jargon-free, innovative...and it works.

In Don’t Say Um, public speaking expert Michael Chad Hoeppner equips you with the physical tools you need to quickly improve your public speaking - for good. Packed with simple-to-master practical exercises like finger-walking to stop yourself using filler words to deep breathing to fix quivering, you'll discover how to transform how you communicate - because how you say something matters more than what you say.

Paying attention is a crucial human skill, yet many of us have forgotten how to listen carefully and observe intentionally. Deluged by social media and hobbled by the increasing social isolation it fosters, we need to rediscover the deeply human ways we connect with others. Christian Madsbjerg, a philosopher and entrepreneur, understands this dilemma and provides both practical insights and a range of tools for experiencing the world with greater richness and texture.

What is language? Why do we have it? Where does it come from? Why does that matter? Upending centuries of scholarship (including, most recently, Chomsky and Pinker) The Language Game shows how people learn to talk not by acquiring fixed meanings and rules, but by picking up, reusing and recombining countless linguistic fragments in novel ways.

In this groundbreaking new book behavioural experts Stephen Martin and Joseph Marks pinpoint the eight powerful traits that determine who gets heard and who gets ignored. They show how such apparently irrelevant details as a person’s appearance or their financial status influence our response to what they have to say, regardless of its wisdom or foolishness. They explain how trust is won, even when it may not be deserved. They analyse the nature of the charismatic speaker and the verbal and physical cues they employ.