Showing titles in Workplace & Organisational Behaviour

President Obama’s former United States chief of protocol looks at why diplomacy and etiquette matter—from the international stage to everyday life. History often appears to consist of big gestures and dramatic shifts. But for every peace treaty signed, someone set the stage, using hidden...

You don't need a big title or a business degree in order to lead with impact. What you need is practical wisdom: the insight, judgment, and strength of character that all great leaders have, but that most business schools and corporate workshops don't teach. The Greats on Leadership gets you...

Navigate potentially messy or awkward office conflicts with the help of this guide to professional communication and finding workplace peace. This authoritative manual provides valuable insights for turning conflicts inthe workplace into productive working relationships...

Employees today have a sea of options for where and how they work—if they're not getting what they want, they'll move on. And if the threat of having your high performers working for the competition isn't bad enough, departing employees can leave behind serious financial and emotional costs at your company. The HBR Guide to Retaining Your Best People offers concrete advice and tactics to keep high performers engaged and loyal to your organization. 

The need for skills that defy disruption has never been so urgent, as traditional workplace models give way to confronting new rules of engagement. If you’re looking for job security, growth, and acceleration in a radical, new workforce, then Future Fit is the place to start. Award-winning author Andrea Clarke shares her experience, expertise and tactical advice on how to become truly future fit.

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

Good Boss, Bad Boss was inspired by the thousands of emails, calls and conversations that Robert Sutton received after publishing his best seller The No Asshole Rule. He found that most of the stories and cries for help he received revolved around one central figure in every workplace: the boss. Sutton's subsequent research showed that the success of every boss depended heavily on how well (or badly) they managed those they worked with.

Whereas the first edition of Beyond Performance introduced the authors' "Five Frames of Performance and Health" approach to change management, the fully revised and updated Beyond Performance 2.0 has been transformed into a truly practical "how to" guide for leaders. Every aspect of how to lead change at scale is covered in a step-by-step manner, always accompanied by practical tools and real-life examples.

For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is "culture" so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate.

A groundbreaking work challenging the false narrative that diversity equals a lack of qualifications by uncovering the impact of “competency checking,” a practice that unjustly scrutinizes Black people and other people of color, forcing them to repeatedly prove their worth, intelligence, and...

Written by the originators and leaders of the Appreciative Inquiry (AI) movement itself, this short, practical audio guide offers an approach to organizational change based on the possibility of a more desirable future, experience with the whole system, and activities that signal "something different is happening this time." That difference systematically taps the potential of human beings to make themselves, their organizations, and their communities more adaptive and more effective.

A new edition of the number one book in the human computer interaction field! This book seeks to chart the technology-fueled changes taking place in the field of corporate governance and describes the impact these changes are having on boards and the enterprises they govern. It also describes what the future could look like once companies truly embrace the power of technology to change governance. Additionally, this book will provide a set of "suggested action steps" for companies and their boards focused on ways they can leverage technology tools to enhance governance immediately. 

The iconic Sydney to Hobart Race, a 723-mile deepwater challenge - often called the “Everest” of offshore ocean racing - is considered one of the toughest in the world. Unpredictable weather and seas make each race demanding, but in 1998, an unexpected “weather bomb” hit the fleet, creating 80-foot waves and 100-mile-per-hour winds. Many bigger, better-equipped boats tried to maneuver around the storm, but the crew of the AFR Midnight Rambler chose to head directly into its path.

The workplace has undergone a massive shift. Remote work and economic instability have depressed innovation and left us disconnected and disengaged. Paychecks no longer buy loyalty, happiness, and effort. Quiet quitting runs rampant, and people show up without truly showing up. Alarmed managers are doubling down on keystroke surveillance, productivity tracking and back-to-the-office mandates, when what they should be doing is the opposite. In The Song of Significance, legendary author and business thinker Seth Godin posits a new view of what industry leaders must do now.

Our world is constantly changing, but something that always remains true? Manners matter. Etiquette is about more than just knowing which fork to use at a fancy dinner or how to write a thank-you note. Modern Etiquette For Dummies shows you how to navigate tricky interpersonal scenarios and tough workplace dilemmas with ease. With the help of Dummies, you'll toss aside stuffy old notions of etiquette and discover how to conduct yourself in various environments. This book is full of tips on tackling today's unique challenges.

From Adam Steltzner, who led the Entry, Descent, and Landing team in landing the Curiosity rover on the surface of Mars, comes a profound book about breakthrough innovation in the face of the impossible The Jet Propulsion Laboratory (JPL) is home to some of history’s most jaw-dropping feats of...

What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers? Communities have been a popular topic since the rise...

True urgency is a gut-level determination to move and win, now. Its practitioners are unusually alert. They come to work each day determined to achieve something important, and they shed irrelevant activities to move faster and smarter. Kotter reveals a distinctive view of the kind of urgency needed in every organization. He also highlights the insidious nature of its nemesis, complacency, in all its guises.

Muhammad Yunus, the practical visionary who pioneered microcredit and won the 2006 Nobel Peace Prize for his world-changing efforts, here develops his revolutionary new concept that promises to redeem the failed promise of free enterprise: social business.

From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so...