Showing titles in Business Communication

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

The Mentoring Manual is based on methods developed—and proven—in business. This highly practical book will show you how mentoring works, take you step-by-step through everything you need to know and do, and show you how both parties can get the best from the relationship. Get the most from mentoring: help your mentee, develop your skills, and make a positive difference.

A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people?

The new edition of the best-selling employee development classic includes advice on talent retention in the gig economy and a new chapter on creating a career-development culture in your organization.

Rule the Room is the product of Jason Teteak’s twenty-year experience as a trainer and coach. His thoroughly tested advice covers every presenter’s concerns, from hooking the audience immediately to entertaining them, and from overcoming your fears to handling questions. He covers every base - content creation, delivery, audience management - with an overview plus step-by-step instructions, review exercises, and scores of specific and practical tips.

Through pioneering research and interviews with a host of major figures, ranging from Jay-Z and LinkedIn cofounder Reid Hoffman to Bernie Madoff and Man Booker Prize-winning Hilary Mantel, Waller and Younger reveal the key mechanisms that make and remake our reputations, providing the essential guide to the most important game in business and in life.

In The Art of Communication, the first book of the new Jim Stovall and Dr. Ray Hull "Your Ultimate Guide" series for personal development and business success, the authors use their decades of combined experience, research, and natural abilities to powerfully illustrate the specifics of effective communication.

You see the giant footprints the moment you walk through the door. The conference room is a swirling mess of tension, heaviness, anxiety, and peanut shells. Something is very wrong with your team. Everybody knows it, but nobody is talking about it. It’s obvious there’s an elephant in the room. Is it an Avoidephant, feeding off the fears of retaliation and exclusion? Perhaps it’s a Blamephant—whom we love to feed because it makes us feel better about ourselves. In Don’t Feed the Elephants!, Sarah explores how you can address the true elephant in the room: avoidance.

Big Day Wisdom is a high-energy, motivational playbook for life, leadership, and sales, written in Eric Bam’s unmistakably bold, honest, and heart-forward voice. Each chapter serves as a powerful reminder that personal growth, success, and fulfillment are not found in massive, one-time actions—but in showing up consistently, giving generously, and leading with purpose every day.

In his first book, Chad Jenkins shared his revolutionary method for Removing the FILM (Friction Identification to Leverage the Market) by showing us how curiosity can help us Just Add a Zero in business as well as life. In Friction Fuel, he takes us one step further into a world where we leverage client complaints as a catalyst for exponential growth and opportunity.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

Learn the authentic leadership skills that drive today's workforce to excel. Ignite: Real Leadership, Real Talk, Real Results is an honest guide to achieving lasting business success by becoming a more authentic leader. Leaving behind the boring and mundane, this guide cuts to the chase with a frank and forthright style to provide insight that can radically transform your business.

Before you can lead change, you must first learn to communicate effectively.Sync or Swim will help you: break through apathy and cynicism to inspire teamwork; empower and energize frustrated colleagues; and create an engaging work environment.

If you find yourself getting fed up and frustrated with a colleague whose incompetence is driving you crazy, a boss who gets angry when you're not a mind reader, or an employee who habitually challenges your authority, chances are you're caught in an emotional trap in the workplace. Quit complaining and do something!

"We need to talk." Those four little words have the power to strike fear into the heart of the most experienced business person. Well, not anymore. This practical, step-by-step guide will help you break the silence and open the lines of communication in a new, healthy, productive, and profitable way. It's packed with tested tools proven in real-life scenarios and designed to navigate a full range of difficult business conversations.

Dr. Luntz offers more than 70 new “words that work” for private one-on-one meetings with your boss, for public presentations to hundreds of colleagues, or for television appearances that reach millions. There are more than three dozen specific lessons and recommendations—and each one directly illustrates the nine essential action-oriented principles of winning at every level: People-Centered, Paradigm-Breaking, Prioritizing, Perfection, Partnerships, Passion, Persuasion, Persistence, and Principles.

In 30 years of working in corporations, Michael Beer has witnessed how organizational silence has derailed many a strategic objective. When lower-level employees in the organization can't speak truth to power, senior leaders don't hear what they need to hear about their firm's fitness to compete. Employees lose trust in higher-ups and become more resistant to change. In Fit to Compete, Beer presents an antidote to silence - an innovative and highly effective process for holding honest conversations with everyone in your organization.

When women we admire such as Ruth Bader Ginsburg advise "Speak the truth, even if your voice shakes" and Vice President Kamala Harris has to remind a room full of men "I'm speaking," it can feel as though having our own voices heard at work can be a lost cause. Whether we're confronting a colleague about an inappropriate comment or trying to avoid being talked over by a male colleague—again—we can find ways to have our voices heard at work. Speak Up, Speak Out helps listeners use their voices more effectively to sound off on issues large and small.

If you find yourself struggling to get that desired promotion, people often don't understand you, and neither you understand them. There are good chances that you could improve your communication skills. This audiobook will guide you through the main and most valuable concepts about communication! Listening, body language, expressing yourself, hearing and delivering the right message, and much more.

Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts.