Showing titles in Business Communication

Imagine standing in front of a room full of strangers - and feeling absolutely at ease with yourself and in command of what you have to say. Yes, you can end your fear of public speaking, teaches Lee Glickstein, and become a powerfully effective speaker at the same time. In Be Heard Now!, you won't learn any mechanical techniques or oratorical tricks. What you will learn is how to stop "performing" to audiences and how to start connecting with them.

If you are serious about boosting the selling power of your ads, emails, social media posts, and personal presentations, you need to get this revolutionary marketing audiobook. It reveals a secret so profound, it will change the way you market and sell forever.

In Leading with Empathy, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful road map to leading people through adversity and empowering humans in the workplace, the home, and society. Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers.

Have you ever found that you're a tad envious of the people around you whom seem to be able to be the life of the party? You watch these people work the crowd, and deep inside you wish that you could be like them. Download this book, How to Talk to Anyone: 10 Tips to Turn Yourself from an Introvert into an Extrovert, to start learning the secrets of how to become more like the talkative member of your group and less like the wallflower that you are accustomed to being.

Gracias a sus clásicos empresariales, como El nuevo mánager al minuto y El autoliderazgo y el ejecutivo al minuto, el autor best seller Ken Blanchard se ha convertido en un gurú de los negocios reconocido nacionalmente que presenta nuevos enfoques revolucionarios sobre la gerencia, el liderazgo, el servicio al cliente y más.

In The Leap, bestselling author Ulrich Boser shows how the emerging research on trust can improve our lives, rebuild our economy, and strengthen society. As part of this engaging and deeply reported narrative, Boser visits a radio soap opera in Rwanda that aims to restore the country’s broken trust, profiles the man who brought honesty to one of the most corrupt cities in Latin America, and explains how a college dropout managed to con his way into American high society.

Dr. Luntz offers more than 70 new “words that work” for private one-on-one meetings with your boss, for public presentations to hundreds of colleagues, or for television appearances that reach millions. There are more than three dozen specific lessons and recommendations—and each one directly illustrates the nine essential action-oriented principles of winning at every level: People-Centered, Paradigm-Breaking, Prioritizing, Perfection, Partnerships, Passion, Persuasion, Persistence, and Principles.

This book will help you perfect the art of chitchat until it becomes second-nature. For many communication students, this is the final piece of the puzzle needed to turn one into a master conversationalist. At the very least, becoming confident in your ability to engage in small talk will make conversation more enjoyable and increase fulfillment in your social life. But the potential rewards are so much more far-reaching, both professionally and personally, that it is well worth the relatively small effort to attain.

This may be the most important book you will ever hear. Whether you're an up-and-coming manager full of ambition and ideas, or an independent entrepreneur with big dreams of your own, you need to master the art of the perfect pitch. Why? It's your one opportunity to present yourself to potential clients or employers - your one chance to make a positive first impression, sell your personal vision, and, ultimately, close the deal. And sometimes, you only have three minutes to do it.

Rid the world of bad presentations with engaging content, memorable and simple design, and powerful delivery. Together, these create an unforgettable experience for the audience, The Big Fish Experience. Big Fish Presentations spends every day making the incomprehensible compelling; the mundane interesting; and the complex simple. Whether it's a presentation about an idea, a product, a service, a business, or a cause, at its heart, it's a story. The Big Fish Experience will help you tell yours.

There are hundreds of books on management. This is not just another book about what makes an effective manager. Becoming a Better Boss highlights why well-known advice on good management is so rarely heeded. By focusing on management through the eyes of an employee, Julian Birkinshaw gives us insightful and helpful advice on what we might do differently - both as individual managers of others, and as architects of the organizations in which we work. To achieve this, Birkinshaw has spent time working "in the trenches" to remind himself what life as an employee feels like.

Have you ever heard yourself or someone else say: "Some of my best friends are...(Black, White, Asian, etc.)"? or "I don't think of you as...(Gay, Disabled, Jewish, etc.)"? or "I don't see color, I'm colorblind"? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally.

In step-by-step detail, with simple templates, this audiobook shows you what you need to do to create a fiction proposal package of query letter and synopsis that will get you out of the slush pile - and gets your novel in the hands of agents and editors.

In the book Declutter Your Inbox, you will get a nine-step plan that helps clear the email clutter--no matter how many messages you receive on a daily basis. If you are someone who only spends 20 minutes managing email, the tips in this book will cut that time in half. On the other hand, if you are a high-powered executive who spends as much as three to four hours per day managing email, this book will help you discover a number of high-leverage habits that will increase your productivity.

 While written for the wedding and event industry, these tips can help almost any business, as ghosting is a universal frustration. Why Are They Ghosting Me? includes a recap of the eight tips from Why Don't They Call Me? and ideas for how to handle pricing questions from Alan's most popular book: Shut Up and Sell More Weddings & Events. Whether you've listened to those books, or not, Why Are They Ghosting Me? will help you reduce the ghosting and get you more replies from prospects and current customers. 

Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate. 

Proven customer engagement approaches for winning in the most important moments driving profitability and growth - customer retention and expansion.

A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work.

People have been talking about selling the same way for years. They might use different phrasing, but they’ve been saying the same things. “Don’t take no for an answer”! “Always be closing"! “You’re either born to sell, or you’re not". Well, guess what, times have changed. You don’t have to sell like that anymore! And no, you don’t have to be born with “the sales gene”. Anybody can succeed in sales, and better yet, everybody will find more success by being themselves.

Can you believe standing on a stage in front of hundreds of people has become my comfort zone? It could be yours! Your heart pounds. Sweaty palms. Quivering voice. You’re not alone. You suffer from “Glossophobia” - the fear of public speaking. And it is crippling your career. Don’t worry. Once upon a time, Esther Stanhope was just like you. Whether you’re in the corporate, public, or creative side of the world, this audiobook helps you smash any presentation and feel confident.