Showing titles in Business Communication

The people we surround ourselves with may impact our lives more than any other factor, yet most people leave their social lives to chance. What would happen if you treated social skills as though they were indeed skills and became proactive about your social life? Superhuman Social Skills is a transformative book that analyzes and explains how to be likeable, how to converse, how to tell stories, how to make friends, and how to combine those friends to create an incredible social circle.

If you want to improve your conversational skills - and achieve greater levels of personal and professional success - The Art of Talking to Anyone is the ultimate book. Rosalie Maggio has built a career on teaching people how to say the right thing at the right time - and she's made her techniques available to you.

In How to Win in a Winner-Take-All World, Neil Irwin, senior economic correspondent at the New York Times, delivers the essential guide to being successful in today’s economy when the very notion of the “job” is shifting and the corporate landscape has become dominated by global firms. He shows that the route to success lies in cultivating the ability to bring multiple specialties together - to become a “glue person” who can ensure people with radically different technical skills work together effectively.

What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer-service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers? Harness the power of communities, both inside and outside of your organization, to drive value and revenue, activate your employees’ and customers’ talents, and create a highly engaged, loyal customer base.

5 Voices is a simple key which unlocks complicated relational dynamics and improves the health and alignment of all your relationships.

Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.

How often do you find yourself feeling unsuccessful getting your point across? Did you know that up to 98 percent of your success in life depends on your success in conversations? With this twelve-session audio and workbook program, you will learn the basic persuasion skills needed to help others achieve more in their lives, sell your values to your children, and move products.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

When it comes to business development, professionals often struggle—not from a lack of opportunities but from not knowing where to focus their attention. In a world where we can access anyone through six degrees of separation, our 500+ LinkedIn connections and cluttered CRM databases only exacerbate the question: "What is the best use of my time?" The Short List delivers a clear, actionable guide to identifying the people you need to prioritize and the techniques you can use to nurture those relationships into career catalysts.

The pitch is the absolute essence of modern business. Ideas are the most valuable commodity in the modern economy, and it is human skill which develops them. However, the skills of the pitch are not only relevant to the world of business; rather, they apply to just about every significant personal transaction in your life....

Do you DREAD networking events? Parties where you don’t know anyone? Work functions? Social situations where you need to be able to turn it on at a moment’s notice – they’re horrible aren’t they? Having to put a face on, perk up, and have the same conversation for hours? Draining. These situations can be terrible if you don’t have the genuine social habits to deal with them

A groundbreaking new roadmap for female success – how to be influential, respected and well-liked at work, at home and beyond – from a leading Australian business coach and communication expert. Women the world over struggle to find a comfortable way to communicate with authority yet still be liked by a crowd. We grapple with being ambitious without seeming strident, giving direction without being too assertive, and holding our ground without upsetting the peace.

Thoroughly revised and updated, Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations.

Great leaders inspire action with their words. They spark enthusiasm and commitment. With a single conversation, they can change the direction of someone's life. Everyone wants to be the kind of leader who energizes and mobilizes others - yet too few are. Why is it so challenging to crack the code? studying exactly what inspiring leaders do differently. Informed by quantitative research and thousands of responses from leaders at all levels, she reveals that inspiring communication isn't about grand gestures.

In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.

Speak like a Lawyer: Write like a Lawyer: Communicate like a Top Legal Professional in the Digital Age aims to provide listeners with the essential communication skills necessary to excel as a top lawyer in the digital age—from arguing cases to presenting evidence and communicating with clients. Whether in the courtroom, during client consultations, or in written briefs, the power of well-crafted words can determine the outcome.

Best-seller du New York Times ! Par l'auteur du best-seller Le pouvoir des habitudes ! La communication est une compétence clé du succès. Que ce soit au travail, en famille ou en société, savoir s'exprimer avec clarté, comprendre les autres et influencer positivement peut tout changer. Les meilleurs leaders, négociateurs et créateurs de liens possèdent un secret : ils maîtrisent l'art de la supercommunication.

From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.

The former editor of Mashable and cofounder of DominateFund examines the psychological phenomena that captivate our attention--and how we can leverage them to draw and retain attention for our ideas, work, companies, and more.