Showing results by publisher "----RM Alexander" in Customer Service
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Small Talk [5-in-1]
- 99 Techniques & Insights to Create Powerful Connections by Mastering the Art of Making Conversation. Build Rapport and Network with Ease by Knowing What to Say on Every Occasion
- By: Kirstin Rae Evans
- Narrated by: Jennifer Jeffery
- Length: 3 hrs and 18 mins
- Unabridged
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Developing unwavering confidence and a magnetic personality can transform your career, relationships, and self-image. Yet even the most capable people battle self-doubt or struggle to share ideas effectively. If you’ve ever felt invisible in a crowd or longed to take command of a room, Small Talk [5-in-1]: 99 Techniques & Insights to Create Powerful Connections by Mastering the Art of Making Conversation is your roadmap to standing out and succeeding.
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Small Talk [5-in-1]
- 99 Techniques & Insights to Create Powerful Connections by Mastering the Art of Making Conversation. Build Rapport and Network with Ease by Knowing What to Say on Every Occasion
- Narrated by: Jennifer Jeffery
- Length: 3 hrs and 18 mins
- Release date: 09-07-2025
- Language: English
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$16.99 or free with 30-day trial
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Big Day Wisdom
- The Mindset, Momentum and the Fire to Move Forward!
- By: Eric Bam
- Narrated by: Dillon Horinek
- Length: 2 hrs and 52 mins
- Unabridged
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Big Day Wisdom is a high-energy, motivational playbook for life, leadership, and sales, written in Eric Bam’s unmistakably bold, honest, and heart-forward voice. Each chapter serves as a powerful reminder that personal growth, success, and fulfillment are not found in massive, one-time actions—but in showing up consistently, giving generously, and leading with purpose every day.
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Big Day Wisdom
- The Mindset, Momentum and the Fire to Move Forward!
- Narrated by: Dillon Horinek
- Length: 2 hrs and 52 mins
- Release date: 01-07-2025
- Language: English
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$9.99 or free with 30-day trial
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How to Have Fun Negotiating
- Negotiating Without Giving In—Using the Psychology of Negotiating
- By: Jerry Minchey
- Narrated by: Mike Steele
- Length: 3 hrs and 23 mins
- Unabridged
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Are you tired of feeling intimidated and taken advantage of during negotiations? What if I told you that you could have fun negotiating and still get everything you want? Introducing How to Have Fun Negotiating by master negotiator Jerry Minchey. This book will not only teach you the secrets to becoming a confident and powerful negotiator, but it will also change your life and give you a competitive edge in any negotiation.
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How to Have Fun Negotiating
- Negotiating Without Giving In—Using the Psychology of Negotiating
- Narrated by: Mike Steele
- Length: 3 hrs and 23 mins
- Release date: 30-06-2025
- Language: English
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$16.99 or free with 30-day trial
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The Heart of Finance
- Emotional intelligence for Financial Planners
- By: James Woodfall, Cliff Lansley
- Narrated by: James Woodfall
- Length: 3 hrs and 46 mins
- Unabridged
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Leveraging the power of emotional intelligence ensures you are better able to relate and respond to your clients, allowing you to unlock higher sales.
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The Heart of Finance
- Emotional intelligence for Financial Planners
- Narrated by: James Woodfall
- Length: 3 hrs and 46 mins
- Release date: 16-07-2025
- Language: English
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$20.99 or free with 30-day trial
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Strategic Influence
- Mastering Modern Marketing Tactics
- By: Mike Moore
- Narrated by: Scott LeCote
- Length: 4 hrs and 48 mins
- Unabridged
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Unlock the secrets to mastering modern marketing with Strategic Influence. Dive into a practical exploration of the latest strategies that are transforming the business landscape. From the digital frontier to the analytics powerhouse, this book guides you through essential skills needed to captivate audiences and build lasting brand loyalty.
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Strategic Influence
- Mastering Modern Marketing Tactics
- Narrated by: Scott LeCote
- Length: 4 hrs and 48 mins
- Release date: 25-04-2025
- Language: English
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$16.99 or free with 30-day trial
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Devenez Technicienne en Extensions de Cils: Tome 2
- Formation en extensions de cils professionnelles
- By: A. Esthétique
- Narrated by: Kellyane Lefort
- Length: 1 hr and 4 mins
- Unabridged
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Bienvenue dans l’univers fascinant des extensions de cils, un art délicat qui transcende le simple embellissement pour offrir aux clientes une manière de se sentir confiantes et élégantes au quotidien. Ce livre s’adresse à celles et ceux qui souhaitent maîtriser les subtilités de la pose d’extensions de cils et s’engager sur la voie d’une carrière enrichissante et pleine de créativité.
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Devenez Technicienne en Extensions de Cils: Tome 2
- Formation en extensions de cils professionnelles
- Narrated by: Kellyane Lefort
- Length: 1 hr and 4 mins
- Release date: 16-04-2025
- Language: French
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$9.99 or free with 30-day trial
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The Ultimate Legacy
- The Exact System for Estate Planning Attorneys to Take Home More Profit, Save Precious Time, and Bring Order Out of the Chaos
- By: Bonnie Faucett
- Narrated by: Karen Frantz
- Length: 5 hrs and 16 mins
- Unabridged
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Dreaming of a streamlined law practice that wins more clients and gives you your time back? This is your answer! Attorneys work some of the longest hours of any profession—especially if you run your own law firm. Whether you’re with a small team or going solo, chances are you’re on-call 24/7. You’re buried in day-to-day operations, legal work, and the emotional toll that comes with it—often at the expense of family life. You love your work and the difference you make. But what if you could regain balance and be fully present at work and at home?
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The Ultimate Legacy
- The Exact System for Estate Planning Attorneys to Take Home More Profit, Save Precious Time, and Bring Order Out of the Chaos
- Narrated by: Karen Frantz
- Length: 5 hrs and 16 mins
- Release date: 04-04-2025
- Language: English
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$22.99 or free with 30-day trial
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Quality Circle
- Methods and Procedures for Every Manager
- By: Louis Frederickson
- Narrated by: Shawn Hermosillo
- Length: 12 mins
- Unabridged
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The Quality Circle is a never-ending journey for an organization to improve the goods and services provided to customers. This mini book should be listened to by all managers and revisited every few months to keep the importance of continuous improvement top of mind. In today's highly competitive global market, continuously improving the goods and services provided to customers is not optional; it is essential. Lead your organization on its journey to continuous improvement. You can make it happen.
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Quality Circle
- Methods and Procedures for Every Manager
- Narrated by: Shawn Hermosillo
- Length: 12 mins
- Release date: 02-04-2025
- Language: English
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$5.99 or free with 30-day trial
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Stellar Customer Service
- How to Keep Them Coming Back for More
- By: Pryor Learning
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Unabridged
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Stellar Customer Service gives you access to the wisdom and expertise of Pryor Learning in enhancing customer service at all levels and all industries. Anyone whose job has a public interface—and anyone who manages personnel who do—will find this book a concise, enjoyable, and indispensable guide.
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Stellar Customer Service
- How to Keep Them Coming Back for More
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Release date: 18-04-2025
- Language: English
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$19.99 or free with 30-day trial
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The CX Arena
- What Stadiums, Stages, and E-Commerce Have in Common
- By: Benjamin Segal
- Narrated by: Grady Whittenburg
- Length: 1 hr and 32 mins
- Unabridged
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Step into the world of customer experience (CX) with Ben Segal, a seasoned expert with over 20 years of experience revolutionizing how businesses connect with their customers. From managing high-pressure situations at iconic venues like Madison Square Garden and Barclays Center to driving success for top DTC brands like Freshly, Pair Eyewear, and Thesis, Ben has seen it all—and he’s here to share his journey with you.
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The CX Arena
- What Stadiums, Stages, and E-Commerce Have in Common
- Narrated by: Grady Whittenburg
- Length: 1 hr and 32 mins
- Release date: 07-04-2025
- Language: English
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$9.99 or free with 30-day trial
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Dhyas Navinyacha Paripurna Grahak Sevecha (Marathi Edition)
- Yashaswi Udyojak 15
- By: Jyotsna Naik
- Narrated by: Milind Kulkarni
- Length: 13 mins
- Unabridged
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कोणत्याही उद्योगाचा केंद्रीभूत घटक म्हणजे ग्राहक. आपल्या नावीन्यपूर्णतेने ग्राहकांच्या समाधानाची खात्री करून घेणं कोणत्याही उद्योजकाला क्रमप्राप्त आहे. मात्र त्याकरता कोणकोणत्या दिव्यांतून जावं लागतं, काय काय करावं लागतं, याचा वस्तुपाठ म्हणजे ही कहाणी. ऐका, मिलिंद कुलकर्णी यांच्यासह!
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Dhyas Navinyacha Paripurna Grahak Sevecha (Marathi Edition)
- Yashaswi Udyojak 15
- Narrated by: Milind Kulkarni
- Series: Yashaswi Udyojak, Book 15
- Length: 13 mins
- Release date: 24-03-2025
- Language: Marathi
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$7.99 or free with 30-day trial
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The Sales Discipline System
- Use the 8 Key Disciplines of Top Salespeople (In Any Industry) – And Say Goodbye to Up-And-Down Months & Inconsistent Habits
- By: Dre Baldwin
- Narrated by: Dre Baldwin
- Length: 1 hr and 7 mins
- Unabridged
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Tired of unpredictable sales cycles and inconsistent results? The key to sustained success in sales isn’t luck — it’s discipline. The Sales Discipline System reveals the 8 proven habits of the top 1% of salespeople, and how you can use them to build your own path to consistent, reliable growth.
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The Sales Discipline System
- Use the 8 Key Disciplines of Top Salespeople (In Any Industry) – And Say Goodbye to Up-And-Down Months & Inconsistent Habits
- Narrated by: Dre Baldwin
- Length: 1 hr and 7 mins
- Release date: 21-03-2025
- Language: English
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$9.99 or free with 30-day trial
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50 Principles to Thrive in Life
- From Half-Full to Overflowing
- By: Jock McKissic
- Narrated by: Jock McKissic
- Length: 7 hrs and 41 mins
- Unabridged
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Life isn’t just about surviving—it’s about thriving. In 50 Principles to Thrive in Life, actor, athlete, and motivational speaker Jock McKissic shares a transformative roadmap for embracing life’s challenges and building resilience, purpose, and success. This book isn’t just a guide; it’s a call to action to embrace your authentic self, grow through adversity, and inspire others along the way.
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50 Principles to Thrive in Life
- From Half-Full to Overflowing
- Narrated by: Jock McKissic
- Length: 7 hrs and 41 mins
- Release date: 19-03-2025
- Language: English
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$22.99 or free with 30-day trial
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Sell Less, Earn More
- Double Your Income in 90 Days with People You Already Know
- By: Chuck Blakeman
- Narrated by: Eric Burgher
- Length: 6 hrs and 8 mins
- Unabridged
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Are you tired of cold calls and the constant pressure of chasing new leads? In Sell Less, Earn More discover a revolutionary approach to sales that transforms how you do business. Instead of transactional encounters with strangers, learn how to double your income by deepening relationships with people you already know. This book is your cure for the common cold call. Imagine never having to pitch to a stranger again. Instead, what if you could naturally attract more business and boost your income by focusing on genuine connections with your existing network?
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Sell Less, Earn More
- Double Your Income in 90 Days with People You Already Know
- Narrated by: Eric Burgher
- Length: 6 hrs and 8 mins
- Release date: 18-03-2025
- Language: English
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$19.99 or free with 30-day trial
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Every Storm Runs Out of Rain
- Leading a Health Care Marketing Team Through a Global Pandemic
- By: Amy Moudy Comeau
- Narrated by: Amy Moudy Comeau
- Length: 5 hrs and 31 mins
- Unabridged
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During the early stages of coronavirus, Amy Moudy Comeau, MBA, an award-winning and acclaimed marketing executive, began writing weekly emails to her Emory Healthcare marketing team every Friday, as a form of encouragement and support to get them through eight weeks of shelter-in-place, which turned into a three-year pandemic.
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Every Storm Runs Out of Rain
- Leading a Health Care Marketing Team Through a Global Pandemic
- Narrated by: Amy Moudy Comeau
- Length: 5 hrs and 31 mins
- Release date: 09-06-2025
- Language: English
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$22.99 or free with 30-day trial
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Customer Portfolio Management
- Creating Value with a Large Leaky Bucket of Customers (Management on the Cutting Edge)
- By: Fred Selnes, Michael D. Johnson
- Narrated by: Jason L. Bishop
- Length: 3 hrs and 59 mins
- Unabridged
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Which would you rather have: a smaller, watertight bucket of loyal customers or a larger leaky bucket of both loyal and not-so-loyal customers? In Customer Portfolio Management, Fred Selnes and Michael Johnson argue that for most companies and organizations the larger leaky bucket is more valuable.
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Customer Portfolio Management
- Creating Value with a Large Leaky Bucket of Customers (Management on the Cutting Edge)
- Narrated by: Jason L. Bishop
- Length: 3 hrs and 59 mins
- Release date: 24-06-2025
- Language: English
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$23.99 or free with 30-day trial
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The Animals of the Selling Kingdom
- Who Are You in This Jungle?
- By: Edward Camen Jr.
- Narrated by: Jimmy Alli
- Length: 2 hrs and 53 mins
- Unabridged
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Using his experience in retail sales of more than 20 years, Edward brings a new idea to the table. Instead of looking at sales teams through a classical lens where the whole team performs uniformly and you are taught how to identify the customer, he suggests that we should instead look and identify who we are and what our role is in the business world. He explains how each member has their own quality, their animal, which helps them find themselves.
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The Animals of the Selling Kingdom
- Who Are You in This Jungle?
- Narrated by: Jimmy Alli
- Length: 2 hrs and 53 mins
- Release date: 29-05-2025
- Language: English
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$14.99 or free with 30-day trial
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Dear Customer, I Love You (Indonesian Edition)
- By: Jazak Yus Afriansyah
- Narrated by: Naomi Lyandra
- Length: 4 hrs and 46 mins
- Unabridged
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Keluhan pelanggan sering kali menjadi momok para pelaku usaha. Penanganan yang tidak tepat membuat permasalahan yang seharusnya segera diselesaikan menjadi bumerang bagi para pengusaha tersebut. Buku ini memberikan sudut pandang baru dalam menyikapi komplain pelanggan dan bagaimana menghadapi Industri 4.0.
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Dear Customer, I Love You (Indonesian Edition)
- Narrated by: Naomi Lyandra
- Length: 4 hrs and 46 mins
- Release date: 15-05-2025
- Language: indonesian
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$5.99 or free with 30-day trial
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The Human Experience
- How to make life better for your customers and create a more successful organization
- By: John Sills
- Narrated by: Simon Shepherd
- Length: 6 hrs and 54 mins
- Unabridged
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In The Human Experience, John Sills draws upon extensive research and illustrative case studies to explain that the emotional experience is just as important as the functional one, and, if done right, will create a more efficient business. He also demonstrates that the customer experience is not just the responsibility of front-line employees, but shared across the company.
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The Human Experience
- How to make life better for your customers and create a more successful organization
- Narrated by: Simon Shepherd
- Length: 6 hrs and 54 mins
- Release date: 26-06-2025
- Language: English
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$21.99 or free with 30-day trial
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¿Cómo dar un Servicio WOW? 5
- By: Moises Nathan Jaime Cielak Eychenbaum
- Narrated by: Moisés Cielak, Fernando Rossell
- Length: 44 mins
- Unabridged
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Generación M. Marketing total: ¿Cómo dar un Servicio WOW? La importancia de brindar servicios extraordinarios para fidelizar clientes. De Moises Nathan Jaime Cielak Eychenbaum...
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¿Cómo dar un Servicio WOW? 5
- Narrated by: Moisés Cielak, Fernando Rossell
- Length: 44 mins
- Release date: 16-05-2025
- Language: Spanish
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$5.99 or free with 30-day trial
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