Showing results for "the-edge" in Workplace & Organisational Behaviour

“If you’re not living on the edge, you’re taking up too much space.” —Jim Whittaker, first American to climb Mt. Everest A leader’s job—in a radically changing world—is standing on the cliff edge, getting a grip on unfamiliar landscapes, and acquiring the skills for leading the...

In Make Culture Your Edge, Dr. Chris McAlister draws on ancient wisdom and decades of leadership experience to reveal the invisible forces shaping every team’s results. He identifies the three tension points every team will face, the nine risk factors that threaten to derail your culture, and a simple formula every leader can use to build a healthy, effective culture.

"The Change Imperative: Organizational Development for the 21st Century" is an essential guide for leaders, managers, consultants, and scholars navigating the complex terrain of organizational change. In an era marked by rapid technological advances, shifting global labor markets, and increasing calls for corporate social responsibility, this book offers a comprehensive examination of the theories, strategies, and practices essential for driving effective and sustainable change.

The Welcomer Edge provides practical recommendations and strategies so that any company - regardless of industry or size - can maximize the quality of its customer service and the quantity of its loyal customers. The principles outlined in The Welcomer Edge are universal for all sales and service environments. It describes four distinct categories of service professionals - the people that will make any customer service/sales function or department a success.

Solid profits, a strong brand, steady customers - all of these can vanish when market shifts disrupt business as usual. So how do you keep from losing ground? How do you stay a step ahead of competitors? The solution is surprisingly straightforward: innovate tweak by tweak.

High performance has always required shrewd strategy and superb execution. But Rich Karlgaard - Forbes publisher, entrepreneur, investor, and board director - takes a surprising turn and argues that there is now a third element that's required for competitive advantage - your company's values. Karlgaard examined a variety of enduring companies and found that they have one thing in common; all have leveraged their deepest values alongside strategy and execution, allowing them to fuel growth as well as weather hard times.