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Within Normal Limits: Navigating Medical Risks

Within Normal Limits: Navigating Medical Risks

By: COPIC Eric Zacharias MD
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About this listen

Within Normal Limits provides physicians and medical professionals with unfiltered insights that focus on pitfalls to avoid in medicine and best practices to improve patient care. Hosted by Eric Zacharias, MD, an internal medicine doctor and physician risk manager with COPIC, a leading medical liability insurance company, this podcast centers around open conversations between physicians and medical experts. Each episode dives into topics including practical guidance, detailed analysis, current issues, and case study reviews. Within Normal Limits is an opportunity to learn from others’ experience and gain knowledge that may help you be a better medical provider and deliver the best patient care possible.2020 Within Normal Limits: Navigating Medical Risks Economics Hygiene & Healthy Living Physical Illness & Disease Science
Episodes
  • Responding to Subpoenas—Best Practices and What to Avoid
    Oct 9 2025

    We welcome Dean McConnell, deputy general counsel at Copic, as this episode’s guest who shares his thoughts on handling subpoenas, especially those involving medical records. McConnell starts by describing key details about subpoenas, the requirements of serving subpoenas, and how medical providers can confirm the validity of a subpoena. He explains the importance of carefully reviewing the scope of medical records requests and only producing the requested information while respecting confidentiality and privileges due to HIPAA, physician-patient privilege, and attorney-client privilege. In addition, Dean walks through a list of pitfalls to avoid with subpoenas, along with practical suggestions and when to seek legal counsel.

    https://www.copic.com/restricted-content/?resource_link=https%3A%2F%2Fwww.copic.com%2Fresource%2Fguide-to-responding-to-civil-supoenas%2F

    Feedback or episode ideas email the show at wnlpodcast@copic.com

    Disclaimer: Information provided in this podcast should not be relied upon for personal, medical, legal, or financial decisions and you should consult an appropriate professional for specific advice that pertains to your situation. Health care providers should exercise their professional judgment in connection with the provision of healthcare services. The information contained in this podcast is not intended to be, nor is it, a substitute for medical diagnosis, treatment, advice, or judgment relative to a patient’s specific condition.

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    29 mins
  • A Conversation with Heidi Baskfield About Addressing Youth Mental Health
    Sep 25 2025

    In this episode, we talk with Heidi Baskfield, the founder of Speak Our Minds, an organization dedicated to addressing the youth mental health crisis in the United States. Baskfield talks about her journey from political advocacy to health leadership and the committed effort required to transform youth mental health care. Their conversation explores the overwhelming mental health needs of children and the insufficiency of existing resources, which led to the declaration of a state of emergency in Colorado regarding youth mental health. Baskfield outlies four principle aims that Speak Our Minds is focused on: building robust systems of care, bolstering prevention and early intervention, addressing disproportionate impact in communities, and supporting the mental health workforce.

    Movie - The Wait to Nowhere - https://youtu.be/hPz9yywiQfU?si=L1Wx75Y3DNGZ6h-K

    Website - Speakourminds.org

    Feedback or episode ideas email the show at wnlpodcast@copic.com

    Disclaimer: Information provided in this podcast should not be relied upon for personal, medical, legal, or financial decisions and you should consult an appropriate professional for specific advice that pertains to your situation. Health care providers should exercise their professional judgment in connection with the provision of healthcare services. The information contained in this podcast is not intended to be, nor is it, a substitute for medical diagnosis, treatment, advice, or judgment relative to a patient’s specific condition.

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    26 mins
  • The Risks and Benefits of Remote Patient Monitoring Wearables
    Sep 4 2025

    This episode features a conversation with Kate Castells, a risk management nurse at Copic, who talks about remote patient monitoring (RPM) wearables. They discuss the evolution and range of RPMs, from FDA-approved medical devices to consumer smart watches, with a focus on the clinical value of data collected and what can be used in medical decision-making. In addition, they look at the risks of using consumer device data, the importance of staff and patient education, and the potential benefits that may support care for certain patients.

    Feedback or episode ideas email the show at wnlpodcast@copic.com

    Disclaimer: Information provided in this podcast should not be relied upon for personal, medical, legal, or financial decisions and you should consult an appropriate professional for specific advice that pertains to your situation. Health care providers should exercise their professional judgment in connection with the provision of healthcare services. The information contained in this podcast is not intended to be, nor is it, a substitute for medical diagnosis, treatment, advice, or judgment relative to a patient’s specific condition.

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    20 mins
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