Some days you wake up ready to take on the world. Other days you wake up wondering how you’re going to get through it. Every business owner knows that feeling, the weight of being the one who can’t call in sick, can’t drop the ball, and has to keep everything moving even when you’re running on empty.

Tanor Banks shares an honest reminder that you are not alone. This one’s for the wrap shop owners and business builders who give everything they have and still feel like it’s not enough. It’s the warm hug, the reset, and the gentle push you need to keep going.

💡 What You’ll Learn in This Episode:
• How to keep showing up when your tank is empty
• Why “moving the needle” a little every day still counts
• The truth about protecting your energy and setting boundaries
• Simple ways to rebuild motivation when you’re burned out
• Why comparing yourself to others drains your momentum
• How sleep, rest, and small routines bring you back to balance
• The power of future fun plans — something to look forward to that fuels you

📋 Takeaways You Can Use Today:
• You don’t need to give 100% every day. If you only have 20%, give that fully and be proud of it
• Protect your energy — no one else will do it for you
• Build “anchor points” instead of rigid routines so you feel grounded even when days shift
• Replace scrolling with something that refills you — a hobby, a walk, a chat with someone uplifting
• Be intentional about your circle. Spend time with people who lift your energy, not drain it
• Plan something fun, no matter how small. It keeps you moving forward

This episode is sponsored by Wrap Fam Unleashed:
https://www.thewrapfam.com/subscribe

Connect with WrapOps:
http://www.wrapops.com
http://Instagram.com/wrap.ops
http://facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

This Podcast is Produced in partnership with http://www.podlad.com

When the phones stop ringing, most shop owners panic. They post more, discount more, and hope something sticks. But the most powerful marketing move you can make doesn’t cost a thing, it’s showing up and meeting people.

In this episode of The WrapOps Podcast, Andrew breaks down how networking can become your shop’s most reliable source of referrals.

From the right mindset to the simple actions that create lasting connections, he shares how building real relationships will grow your business faster than any ad or cold call ever could.

💡 What You’ll Learn in This Episode:
• Why most wrap shops overlook networking — and how to fix that
• The mindset that turns connections into long-term clients
• How to find local events that actually matter (and skip the dead ones)
• The “giver’s gain” approach that makes people want to refer you
• How to craft a simple 30-second elevator pitch that stands out
• The power of one-to-one meetings and how to use them to build trust

📋 Takeaways You Can Use Right Away:
• Start by searching your local Chamber of Commerce or business groups on Meetup or Eventbrite
• Go in with a “give first” mindset — ask how you can help, not what you can get
• Practice your short pitch so you sound confident, not rehearsed
• Follow up with people you meet and schedule quick one-to-one coffees
• Support others before asking for anything — like, share, and review their work online
• Remember: you’re not selling to the room, you’re selling through it

This episode is sponsored by Wrap Fam Unleashed:
https://www.thewrapfam.com/subscribe

Connect with WrapOps:
http://www.wrapops.com
http://Instagram.com/wrap.ops
http://facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

This Podcast is Produced in partnership with http://www.podlad.com

When your wrap shop is running smoothly, everyone feels it. Your team, your clients, and your bottom line. But efficiency doesn’t happen by accident. It’s built through systems, smart layout choices, and lessons learned the hard way.

In this episode of The WrapOps Podcast, Tanor shares the simple upgrades and organization strategies that have transformed Performance Wraps into a well-oiled machine. These aren’t theories or fancy tools, they’re practical and tested ideas that save time, reduce stress, and help your team work better together.

💡You’ll Learn:
• How to design your shop layout for efficiency and flow
• The small changes that make your print and install areas more productive
• Why having the right storage systems prevents mistakes and wasted time
• How to create a cleaning system that keeps your shop profes sional and client-ready
• What a weekly inventory can teach you about your spending and your shop’s rhythm
• The best way to prep for onsite installs without wasting half your morning

📋 Takeaways You Can Use Right Away:
• Separate your lobby from your install bay to reduce distraction and stress
• Keep prints organized with labeled boxes and a whiteboard system
• Create a mobile “trash can cart” and tool station for every installer
• Add a laundry service for towels if possible, it’s a time-saver worth every penny
• Use a shared key box and label all hardware so nothing goes missing
• Build a cleaning chart that divides weekly, monthly, and quarterly tasks
• Stick to one brand of tools so batteries and chargers are all compatible
• Use scrap vinyl for training new hires before they work on live projects

This episode is supported by Wrap Fam Unleashed:

https://www.thewrapfam.com/subscribe

Connect with WrapOps:

http://www.wrapops.com
http://Instagram.com/wrap.ops
http://facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

This Podcast is Produced in partnership with http://www.podlad.com

Every wrap shop owner knows the fear of slow season. The phones go quiet, the leads dry up, and suddenly you’re staring at an empty schedule. But slow season doesn’t have to crush your momentum. With the right mindset and a few proactive moves, you can not only survive it but come out stronger on the other side.

In this episode of The WrapOps Podcast, Andrew shares practical strategies that Performance Wraps uses to keep business flowing when the work slows down. From shifting your mindset to going on offense with outreach, this episode is packed with tools you can use right now to get through the slump.

💡 What You’ll Learn in This Episode:

• Why slow season is predictable and how to prepare for it

• The difference between playing defense (waiting for the phone to ring) and going on offense (creating new opportunities)

• How to tap into your current customer list and unlock repeat business

• Why identifying your target market gives you clarity on where to focus

• How to build relationships with “centers of influence” to keep referrals coming

• The importance of embracing rejection and pushing through it

📋 Takeaways You Can Use Today:

• Reach out to past customers with a simple check-in or survey

• Build a list of your ideal target customers and start contacting them directly

• Strengthen your referral network with businesses that share your audience but don’t compete with you

• Don’t just wait for work — get uncomfortable, make calls, send emails, knock on doors

• Remember that massive action is what carries you through slow season

🌀 Take the emotion out of slow season and treat it as simple math: more lead generation plus better close ratios equals more business.

This episode is supported by Wrap Fam Unleashed:

https://www.thewrapfam.com/subscribe

Connect with WrapOps:

http://www.wrapops.com

http://Instagram.com/wrap.ops

http://facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

This Podcast is Produced in partnership with http://www.podlad.com

Running a business with your spouse is one of the hardest things you can do. The stress follows you home, the lines between personal and professional life disappear, and even date night can turn into a staff meeting. But it can also be one of the most rewarding things you’ll ever build if you learn how to make it work.

In this episode of The WrapOps Podcast, Andrew and Tanor share the real story of what it takes to be married and run Performance Wraps together. They open up about the mistakes they’ve made, the systems that saved them, and the small habits that keep their marriage and their shop strong.

💡 What You’ll Learn in This Episode:
• Why you need boundaries both at work and at home
• How a simple weekly “owners meeting” can reduce stress and bring clarity
• The right way to disagree in front of your team without losing respect
• Why knowing each other’s stress triggers prevents blowups
• How personality tools like the Enneagram improve communication
• Ways to keep your relationship alive while building a demanding business

📋 Takeaways You Can Use Right Away:
• Schedule regular date nights and protect them
• Hold structured weekly meetings with an agenda and clear priorities
• Save feedback for private conversations, never in front of the team
• Learn what sets your partner off and agree not to use it against them
• Make space for light moments at work so the shop doesn’t feel like a grind

📎 Resources Mentioned in This Episode:
Everything Andrew and Tanor referenced, including their weekly meeting outline and the free Enneagram test, is available here:
https://www.wrapops.com/resources

🧠 Key Mindset:
You are not just running a shop together, you are building a life together. Both deserve equal respect and attention.

🌀 Running a business with your partner will test you, but it can also strengthen your marriage if you approach it with care and intention.

Connect with WrapOps:

http://www.wrapops.com
http://Instagram.com/wrap.ops
http://facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

This episode is sponsored by Wrap Fam Unleashed:
https://www.thewrapfam.com/subscribe

📍Produced in partnership with http://www.podlad.com

Is your shop constantly drowning in work? Missed deadlines, late nights, unhappy customers, and a team that feels like it’s always putting out fires? Overbooking might feel like a “good problem to have” but it’s actually a silent killer of profits, reputation, and morale.

In this episode of The WrapOps Podcast, Tanor Banks breaks down the 9 most common reasons wrap shops end up overbooked and the exact fixes that bring order back to the chaos.

💡 What You’ll Learn in This Episode:

• Why saying “yes” too often is costing you money (not making it)
• How underestimating install times destroys your schedule
• The trap of skipping buffer hours (and why it always backfires)
• Why unclear client expectations create surprise reworks
• How weak systems, not weak staff, cause most chaos
• The hidden cost of back-to-back bookings with no breathing room
• Why ignoring your numbers leaves you blind to capacity
• How re-dos eat more time than new installs — and how to prevent them
• The role of leadership: why your mindset sets the shop’s pace

📋 Pro Tips from Performance Wraps:
• Add buffer time to every job — expect the unexpected.
• Use pre-inspections and clear proofs to avoid last-minute disasters.
• Standardize your quoting and scheduling so it’s not “off the top of your head.”
• Learn to politely turn down jobs that don’t fit your schedule or standards.
• Focus on flow, not volume — a smooth shop outperforms a busy one.

🧠 The Mindset Shift:
Overbooking isn’t a badge of success. It’s a warning sign. Fixing it is less about hustle — and more about systems, boundaries, and clarity.

Connect with WrapOps:

http://www.wrapops.com
http://Instagram.com/wrap.ops
http://facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

This Podcast is Produced in partnership with http://www.podlad.com

In the wrap game, your reputation is everything. One angry customer — one 1-star Google review — can feel like it erases years of good work.

What if bad reviews are exactly what you need to build a brand that lasts?

In this episode of The WrapOps Podcast, Andrew breaks down their most stressful customer interactions on google reviews and share how those low moments became the catalyst for better systems, clearer communication, and stronger team culture.

This is the episode every shop owner needs to hear. Not just to protect your reputation, but to turn your next bad review into your next big breakthrough.

💡 What You’ll Learn in This Episode:

• How to spot the difference between a “bad review” and a broken system
• The #1 way to prevent angry customers (hint: it starts before the install)
• Why “bad vibes” at pickup are often your fault — and how to fix it
• When to own the problem, even if it’s not technically your mistake
• How negative feedback can become a powerful tool for brand trust and loyalty

🧠 Quick Fixes That Prevent 1-Star Reviews:
• Circle problem areas on client photos with notes
• Be the first to acknowledge potential install flaws — before they’re pointed out
• Create a “What Happens If…” document to handle recurring issues (removals, failed film, aftermarket parts)
• Offer a fix instead of a refund — customers often want to be heard, not comped

🌀 A Bad Review Isn't the End — It's the Mirror.
Your reaction to conflict is your real brand. This episode shows you how to build one that lasts.

Connect with WrapOps:

http://www.wrapops.com
http://Instagram.com/wrap.ops
https://www.facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

📍Produced in partnership with podlad.com

Running a wrap shop can feel like a nonstop sprint — constant fixes, unhappy customers, long hours, and that sinking feeling that your business is running you. But it doesn’t have to be that way.

In this episode of The WrapOps Podcast, Andrew and Tanor break down the three silent killers that could be wrecking your shop’s reputation, profits, and sanity — and exactly what to do about them.

Whether you're solo on the tools or managing a full team, this episode is a must-listen if you're serious about building a sustainable, high-quality wrap business.

💡 What You’ll Learn in This Episode:

• The difference between “just getting it done” and building a repeatable, reputable product
• Why patches, bubbles, and fingers aren’t just cosmetic — they’re brand killers
• How poor material choices sabotage your wraps (and your shop's name)
• Why rushed installs lead to burnout and fixes that cost more than they earn
• The most overlooked skill in the industry: setting clear client expectations

🧠 Level Up Your Install Game:
• Reassess your own work with brutal honesty — or ask a detailer to do it for you
• Use test pieces to learn tricky corners and materials without stress
• Adopt the “1% better” mindset — every panel, every time
• Learn from the best with The Wrap Institute — like YouTube for wrappers
• Standardize your quality — don’t leave it up to opinion or mood

📋 Pro Tip:
Use an iPad to mark up photos of customer vehicles — circle problem areas, set clear boundaries, and email them before the job starts. It’ll save you arguments, refunds, and your peace of mind.

🌀 Don’t Just Deliver Wraps — Deliver Confidence.
When your product and expectations are clear, the stress drops and the referrals rise.

Resources:
https://wrapinstitute.com - Learn how to wrap anything in the most professional and efficient way.

Connect with WrapOps:
http://www.wrapops.com
http://Instagram.com/wrap.ops
https://www.facebook.com/share/1VQgsUHygh/?mibextid=wwXIfr

Produced in partnership with http://podlad.com