• Voice of the Customer aka The 'Pull' of Learning
    Oct 5 2025

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    The Dynamic Duo of Russell & Alan bring in Series 3 with a bang!

    With John missing (don't worry he'll be back!) the guys get stuck in to topics and comments from our audience.

    In this episode we focus on Voice of the Customer and the 'pull' this can provide businesses to learn about what adds value for customers. Knowing the difference between 'needs' and 'wants' is vital.

    We also manage to cram in assessment pitfalls, the view of Quality in an organisation's structure, and a 'Karakuri' museum in Japan.

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested.
    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    35 mins
  • Season 2 Finale aka Tool or not to Tool, That is the Question
    Sep 21 2025

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    As Team #TRIL bring this season to a close, they try to address some of the ever expanding questions the pod is receiving from its ever increasing subscriber base.

    "Which one of the improvement tools would you suggest to train a newbie in first?"
    "What improvement literature would you refer to someone interested in lean?"

    As ever, you maybe surprised by their answers, but you won't be surprised that they do not agree!


    Finally our Quote of the Week segment helps us close off a thoroughly enjoyable Season

    Thanks to everyone who has supported us and we continue to be grateful for your interest and engagement

    See you in Season 3 !

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested


    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    29 mins
  • Too Much Lean, Is it possible? aka Tesla and Toyota Insights
    Sep 7 2025

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    This episode looks at a question many of our subscribers are asking:

    Can you do too much lean?

    Team #TRIL try their best to share their views on this very interesting topic by covering certain points such as:

    - "Rationing" Kaizen
    - Driving the right behaviours for Lean.
    - Dangers associated with building a CI Culture
    - Managing Opportunity
    - Insights into Tesla and Toyota's approach

    In addition we cover our "Quote of the Week"

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested


    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    32 mins
  • World Class Team Leader Training Ideas aka Is This Legal???
    Aug 24 2025

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    Continuing on from our previous episode on world class team leader competencies, the #TRIL Team talk about their experiences on courses they've led or experienced by others, to help create these competencies and instil in future team leaders.

    You'll find some of those experiences quite extreme to say the least!

    They also cover:
    - Bootcamps
    - Scenario Learning
    - Sheep Dipping
    - Knowledge v Skill
    - The importance of planning and preparation to your training strategy

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested.
    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    32 mins
  • World Class Team Leader Competencies aka Going Global
    Aug 10 2025

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    This episode is going places! Russell shares with the team the reach that the podcast is extending to. You'll be surprised (but not as much as we were!)

    Team #TRIL delve into the world of the team leader to understand the competencies that make truly world class TLs, as well as discuss some of the pitfalls companies should be aware of when selecting them. Is there a secret sauce?

    Topics include:

    • Strategic approaches to Organisational Capability.
    • Safe Scenario Setting
    • Managing upwards / downwards
    • and many more.
    • Last but not least, don't forget to listen to Russell's story about 'Jim'

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested


    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    30 mins
  • Visual Management, Gemba and Escalation aka 'The Autonomic System'
    Jul 27 2025

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    Following on from the last episode on SQCDP, the #tril Team use this as an opportunity to answer some of the great questions we've had from our listeners.

    Topics include:


    - Visual Management in general
    - The 1-3-10 rule & 1-3-3 rule for visual management boards
    - Rules of escalation
    - Scenario based training
    - The benefits of going to Gemba for a leader and how to make time if you're struggling
    - What is an Autonomic System?

    Let's not forget the Japanese word of the week, plus also understand the Rainbow Style of Management - Bungle, George, or Zippy anyone!

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested.
    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    28 mins
  • Measuring SQCDP and ensuring value over cost aka 'The measures of unintended consequence'
    Jul 21 2025

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    Following the aftermath of #subcon2025, Team #TRIL discuss the dangers of measuring the wrong things in your business. and how to ensure you have balance to drive the right behaviours and enable your business to thrive!

    Other topics include:


    - Russell interviewing the wife (will ours be next!) and the sacrifices we sometimes have to make.
    - Being a pigeon and Floor Space Utilisation.
    - The Parenting Problem
    - John and his measures of unintended consequence.
    - Alan and the importance of value rather than cost when it comes to setting the best out of your people long term.

    Let's not forget the Japanese word of the week!

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested.
    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    34 mins
  • Keeping it simple is the key to sustainable lean transformation aka 'Goat or Car'
    Jun 29 2025

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    Sustainability and keeping it simple!!


    Continuing our conversations around lean transformation and sustaining it in your business, John, Russell & Alan (Team#tril) have finally recovered from their trip to #subcon2025.

    As well as our regular 'Japanese Word' slot the guys continue with their tips and thoughts which can simply be put into practice to aid you on your improvement journey.

    John brings 'The FOG Index' and 'The Stirling Engine' to the table (which blows Alan's mind!!!)

    Russell discusses the power of 'Fixed Point Photography' to aid you in remembering where you have come from!

    Alan & Russ take part in John's 'Goat v Car' game....!

    And find out if Alan has to part with another £150 worth of Harvester Vouchers!! :O)

    If you're enjoying what we do and want to keep up to speed with the latest episodes, then don't forget to subscribe, click the bell notification icon, and share with anyone else you know who may be interested.
    Remember also that we are now available on all good (and some not so good) streaming platforms!

    The #TRIL Team are:
    John Dee. DEE Enterprise Excellence Ltd. www.dee.uk.net
    Alan Lothian. 3A Business Excellence Ltd. www.aaabel.co.uk
    Russell Watkins. Sempai Ltd. www.sempai.co.uk

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    29 mins