Do you want clients who rave about your firm to their friends and family—and employees who would never dream of leaving? In this episode of the Law Firm Growth Acceleration Podcast, host Andy Stickel sits down with Joey Coleman, bestselling author of Never Lose a Customer Again and Never Lose an Employee Again.

Joey shares powerful, low-cost strategies for creating unforgettable experiences that turn clients into referral machines and employees into loyal advocates. Drawing on his eclectic background as a lawyer, consultant, CIA and Secret Service alum, and professional speaker, Joey breaks down the psychology of loyalty and shows how law firms can stand out with small, thoughtful actions.

If you want to transform both client and employee relationships, this conversation will give you practical tips you can implement immediately—before your competition does.

In this episode of the Law Firm Growth Acceleration Podcast, we dive into one of the most important decisions for every attorney looking to grow: demand marketing vs. awareness marketing. These two strategies represent the foundation of all law firm marketing—and knowing which to prioritize (and when) can mean the difference between flat growth and exponential results.

You’ll learn:

• The difference between demand (reactive) and awareness (proactive) marketing.
• How Google Ads, Maps, SEO, and even AI search engines like ChatGPT factor into demand marketing.
• Why awareness marketing is critical for scaling beyond $1.5M in annual revenue.
• The myths of organic social media and why paid social ads often deliver the highest ROI.
• Practical strategies including retargeting, direct response ads, and the 25³ method to maximize lead generation.

If you’ve ever wondered how to balance short-term ROI with long-term brand growth, this episode will give you the clarity you need to design the right marketing mix for your firm.

Chris reveals the mindset shifts, delegation strategies, and business principles that transformed his practice from a grind into a thriving, self-sustaining business. From breaking free of email overload to letting go of the phones, he explains how attorneys can reclaim their time, boost profitability, and rediscover joy in practicing law.

If you’ve ever wondered how to step away from the daily chaos of your firm while growing revenue and impact, this conversation is packed with actionable insights you won’t want to miss.

In this episode of the Law Firm Growth Acceleration Podcast, we dive into one of the most powerful frameworks from the Law Firm Growth Accelerator book: The 11 Commandments of Marketing. These principles are the irrefutable truths behind building a thriving law firm through smarter client acquisition, stronger offers, and brand dominance.

From uncovering your clients’ deepest fears and desires to mastering referral partnerships, creating unique offers, and tracking ROI the right way, you’ll discover how to align your marketing with what actually drives growth. Whether you’re just starting out or scaling past seven figures, these commandments will help you build a predictable, profitable, and sustainable law firm.

Most law firm owners unintentionally trap themselves in the grind—working harder while building a less valuable business. But a select 3% operate differently, and the results are staggering: they earn ten times more, build firms that thrive without them, and secure true freedom.

In this episode of the Law Firm Growth Acceleration Podcast, we unpack the exact strategies that separate the top-performing law firm owners from the rest. From the power of written goals, vivid visions, and the “20-40-10 Rule,” to the five KPIs that matter most for sustainable growth, you’ll learn how to stop treading water and start scaling intentionally.

Whether your goal is freedom, profits, or domination in your market, this episode will show you how to align vision with action—and why messy action beats perfect planning every time.

In this episode of the Law Firm Growth Acceleration Podcast, we dive deep into why video is the single most powerful investment you can make for your law firm in today’s AI-driven world.

First, host Bill Hauser breaks down five key reasons video transforms law firm growth, including:

• Building trust from a distance and at scale
• Unlocking massive repurposing opportunities across platforms
• Leveraging video for free SEO and AI visibility
• Creating evergreen assets that work for you 24/7
• And why volume, not perfection, is the real secret to success

Bill also shares personal stories of how video influenced his own high-ticket buying decisions—including spending $20,000 with a clinic he discovered through a single YouTube video.

Then, marketing expert Andy Stickle takes the mic to reveal his proven video research process. You’ll learn:

• How to use Google’s “People Also Ask” and TikTok’s search features to validate video topics your clients are already searching for
• How to structure videos with hooks, stories, and conversational offers that actually get watched
• Why lawyers who consistently show up on video attract more clients and cases

If you’ve ever created videos that flopped—or avoided video because you thought it “doesn’t work”—this episode will show you exactly how to turn video into a client-generating machine for your firm.

How did criminal defense attorney Jeff Hampton turn a YouTube channel into a multi–seven-figure client engine? In this episode of the Law Firm Growth Acceleration Podcast, Jeff reveals the exact strategies that took him from posting his first video in late 2020 to building a channel with over 470,000 subscribers and more than 220 million views. You’ll hear how his content attracts high-quality leads who are ready to sign, why niche practice area videos often outperform viral hits in revenue, and the key elements of thumbnails, hooks, and scripting that keep viewers watching. Whether you’re a lawyer looking to dominate YouTube or just curious about how to turn views into paying clients, this conversation is packed with tactical advice you can use today.

What if your law firm could deliver a client experience so exceptional, clients couldn’t help but rave about you?

In this episode of the Law Firm Growth Acceleration Podcast, we dive into the final chapter of the book—How to Wow Your Clients—and explore why client happiness is everything when it comes to scaling your firm.

We share real-life examples from luxury experiences (hello, Four Seasons Costa Rica 🌴) and horror stories (looking at you, QuickBooks 😠), to drive home the power of communication, client satisfaction, and white-glove service. Learn how to leverage NPS (Net Promoter Score), set crystal-clear expectations, and turn complaints into innovation.

If you want more referrals, five-star reviews, and long-term client loyalty, this is the episode you can't afford to miss.