Episodes

  • Comparing Performance Management in Business and Elite Sport – a conversation with elite sports coach Kevin Pickard
    Dec 30 2025

    What can business people learn about performance management from the techniques used by the managers and coaches of elite sports teams and athletes?

    Kevin Pickard is an elite sports coach, a director at AP Race and host of the Rogue Monkey podcast.

    In this episode of the Abeceder podcast The Independent Minds Kevin and host Michael Millward compare the different approaches to performance management used in elite sport and business environments.

    Their discussion covers

    • sports working towards a very clear objective
    • the role every team member plays in achieving that objective
    • dealing with adversity and still performing at your best
    • the need for agile systems
    • analysis of performance

    More information about Kevin Pickard and Michael Millward is available at abeceder.

    Audience Offers – listings include links that may create a small commission for The Independent Minds – Please help us to keep The Independent Minds free to listen to.

    The Independent Minds is made on Zencastr, because as the all-in-one podcasting platform, Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing.

    Travel

    With discounted membership of the Ultimate Travel Club, you can travel anywhere at trade prices on flights, hotels, trains, and many more travel related purchases.

    Fit For Work We recommend The Annual Health Test from York Test; a 39-health marker Annual Health Test conducted by an experienced phlebotomist with hospital standard tests carried out in a UKAS-accredited and CQC-compliant laboratory.

    A secure Personal Wellness Hub provides easy-to-understand results and lifestyle guidance

    Visit York Test and use this discount code MIND25.

    Visit Three for information about business and personal telecom solutions from Three, and the special offers available when you quote my referral code WPFNUQHU.

    Being a Guest

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We use Matchmaker.fm to connect with potential guests If you are a podcaster looking for interesting guests or if you have something interesting to say Matchmaker.fm is where great guests and great hosts are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

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    26 mins
  • 12 Months of Independent Thinking – Michael Millward
    Dec 25 2025

    Looking back on twelve months of independent thinking on The Independent Minds

    Michael Millward the founder and managing director of Abeceder marks the first year as and host of the Abeceder change management podcast The Independent Minds.

    Find out more about Michael Millward at Abeceder.co.uk.

    Audience Offers - listings include links that may create a small commission for The Independent Minds

    The Independent Minds is made on Zencastr the all-in-one podcasting platform. Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing

    Proactive Positive Ageing.

    We recommend The Annual Health Test from York Test, because knowing the risks early means you can take appropriate actions to maintain good health.

    Visit York Test and use this discount code MIND25.

    Travel Members of the Ultimate Travel Club enjoy travelling at trade prices on flights, trains, hotels, holidays and so many other travel related purchases. Use the link to access discounted membership.

    Matchmaker.fm If you are a podcaster looking for interesting guests or if, you have something interesting to say Matchmaker.fm is where great hosts and great guests are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    Being a Guest

    If you would like to be a guest on The Independent Minds, please contact using the link at Abeceder.co.uk.

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

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    5 mins
  • Winning in Local Search – a conversation with entrepreneur Tobin Brogunier
    Dec 23 2025

    How can small businesses compete when on-line search is dominated by the big players ?

    Tobin Brogunier is the founder and at the time of recording in 2023 was the CEO of Virtual Store Fronts.

    Virtual Store Fronts is a localised search engine and marketing service.

    In this episode of the Abeceder podcast The Independent Minds Tobin explains to host Michael Millward the problems that small businesses in rural communities face in competing in online searches and how Virtual Store Fronts levels the playing field.

    During their conversation Tobin explains how the major search engines and social media platforms work, and how their business model makes it difficult for them to adapt to meeting the needs of small bricks and mortar businesses.

    Tobin explains that instead of trying to convert small retailers into mail order companies Virtual Store Fronts aims to facilitate interactions at the physical store by supporting communities.

    You will rediscover the better way to shop is one that involves face-to-face interactions between customers and retailers.

    Tobin refers to a case study of Andrews Valley Rail Tours.

    More information about Tobin Brogunier and Michael Millward is available at abeceder.

    Audience Offers – listings include links that may create a small commission for The Independent Minds – Please help us to keep The Independent Minds free to listen to.

    The Independent Minds is made on Zencastr, because as the all-in-one podcasting platform, Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing.

    Travel

    With discounted membership of the Ultimate Travel Club, you can travel anywhere at trade prices on flights, hotels, trains, and many more travel related purchases.

    Fit For Work We recommend The Annual Health Test from York Test; a 39-health marker Annual Health Test conducted by an experienced phlebotomist with hospital standard tests carried out in a UKAS-accredited and CQC-compliant laboratory.

    A secure Personal Wellness Hub provides easy-to-understand results and lifestyle guidance

    Visit York Test and use this discount code MIND25.

    Visit Three for information about business and personal telecom solutions from Three, and the special offers available when you quote my referral code WPFNUQHU.

    Being a Guest

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We use Matchmaker.fm to connect with potential guests If you are a podcaster looking for interesting guests or if you have something interesting to say Matchmaker.fm is where great guests and great hosts are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

    Show More Show Less
    29 mins
  • Balancing Business and Employee Needs – a conversation with entrepreneur Emma Sansom
    Dec 18 2025

    What are the commercial benefits of looking after your employees as well as you look after your clients?

    Emma Sansom is the founder and CEO at Flamingo Marketing Strategies.

    In this episode of the Abeceder podcast The Independent Minds Emma and host Michael Millward discuss their shared approach to employee management.

    They discuss every stage of the employer employee relationship, from hiring to retiring

    • Recruitment and Selection
    • Objective setting
    • Performance management
    • Training and Development
    • Pay and Rewards
    • Parting company

    Emma explains the commercial benefits that her company gains from balancing the demands of clients, the objectives of the business, and the ambitions and aspirations of her team members.

    More information about Emma Sansom and Michael Millward is available at abeceder.

    Audience Offers – listings include links that may create a small commission for The Independent Minds – Please help us to keep The Independent Minds free to listen to.

    The Independent Minds is made on Zencastr, because as the all-in-one podcasting platform, Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing.

    Travel

    With discounted membership of the Ultimate Travel Club, you can travel anywhere at trade prices on flights, hotels, trains, and many more travel related purchases.

    Fit For Work We recommend The Annual Health Test from York Test; a 39-health marker Annual Health Test conducted by an experienced phlebotomist with hospital standard tests carried out in a UKAS-accredited and CQC-compliant laboratory.

    A secure Personal Wellness Hub provides easy-to-understand results and lifestyle guidance

    Visit York Test and use this discount code MIND25.

    Visit Three for information about business and personal telecom solutions from Three, and the special offers available when you quote my referral code WPFNUQHU.

    Being a Guest

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We use Matchmaker.fm to connect with potential guests If you are a podcaster looking for interesting guests or if you have something interesting to say Matchmaker.fm is where great guests and great hosts are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

    Show More Show Less
    27 mins
  • Knock-out Customer Attraction – a conversation with marketing expert John Dwyer
    Dec 16 2025

    Stop giving discounts and start offering incentives.

    John Dwyer is the founder and driving force of the Institute of WOW, a marketing agency that specialises in creating knock-out customer attraction strategies.

    In this episode of the Abeceder podcast The Independent Minds John explains to host Michael Millward how to create knock-out marketing campaigns using incentives and competitions.

    During their conversation Michael and John discuss:

    • What makes a good marketing incentive?
    • How to identify the incentive that you might offer
    • Why marketing incentives work
    • How to deliver marketing messages in knock-out ways
    • Why incentives are better than exhibition giveaways and sponsorships
    • How to run a lead generation competition

    More information about John Dwyer and Michael Millward is available at abeceder.

    Audience Offers – listings include links that may create a small commission for The Independent Minds – Please help us to keep The Independent Minds free to listen to.

    The Independent Minds is made on Zencastr, because as the all-in-one podcasting platform, Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing.

    Travel

    With discounted membership of the Ultimate Travel Club, you can travel anywhere at trade prices on flights, hotels, trains, and many more travel related purchases.

    Fit For Work We recommend The Annual Health Test from York Test; a 39-health marker Annual Health Test conducted by an experienced phlebotomist with hospital standard tests carried out in a UKAS-accredited and CQC-compliant laboratory.

    A secure Personal Wellness Hub provides easy-to-understand results and lifestyle guidance

    Visit York Test and use this discount code MIND25.

    Visit Three for information about business and personal telecom solutions from Three, and the special offers available when you quote my referral code WPFNUQHU.

    Being a Guest

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We use Matchmaker.fm to connect with potential guests If you are a podcaster looking for interesting guests or if you have something interesting to say Matchmaker.fm is where great guests and great hosts are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

    Show More Show Less
    29 mins
  • Stop Selling and Start Serving – a conversation with sales growth expert St John Craner
    Dec 11 2025

    No one wants to be sold to, but we all like to be served. So, what will help you grow your business?

    That is the question that St John Craner answers in what host Michael Millward describes as a fascinating episode of The Independent Minds.

    St John is an Englishman who emigrated to New Zealand, a country with famously more sheep than people, and became an expert in selling to that agricultural community.

    Notoriously difficult to sell to St John realised that he would be more successful if he stopped selling and started serving the needs of his potential customers instead.

    You will hear St John explain how he changed everything from his attitude to his language to build the trust that creates strong relationships and delivers more sales.

    St John focuses on sharing what he learnt in agricultural sales with sales people in every industry.

    More information about St John Craner and Michael Millward is available at abeceder.

    Audience Offers – listings include links that may create a small commission for The Independent Minds

    Buy books by St John Craner on Amazon.

    The Independent Minds is made on Zencastr, because as the all-in-one podcasting platform, Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing.

    Travel

    With discounted membership of the Ultimate Travel Club, you can travel anywhere at trade prices on flights, hotels, trains, and many more travel related purchases.

    Fit For Work We recommend The Annual Health Test from York Test; a 39-health marker Annual Health Test conducted by an experienced phlebotomist with hospital standard tests carried out in a UKAS-accredited and CQC-compliant laboratory.

    A secure Personal Wellness Hub provides easy-to-understand results and lifestyle guidance

    Visit York Test and use this discount code MIND25.

    Visit Three for information about business and personal telecom solutions from Three, and the special offers available when you quote my referral code WPFNUQHU.

    Being a Guest

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We use Matchmaker.fm to connect with potential guests If you are a podcaster looking for interesting guests or if you have something interesting to say Matchmaker.fm is where great guests and great hosts are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

    Show More Show Less
    29 mins
  • Growth by focusing on Smaller Resellers – a conversation with Kate Assaraf
    Dec 9 2025

    Kate Assaraf explains how she has grown DIP Sustainable by focusing on small shops and avoiding the costs of big channels

    Kate Assaraf is the founder of Dip Sustainable which aims to playfully educate people about the environment while encouraging them to buy better beauty care products, which means that can buy less of them, but to do their buying from small retailers.

    Offering great products got Kate noticed by the beauty media with features in Allure, Cosmopolitan Magazine, BYRDIE. Going against the conventional business model of the cosmetics industry resulted in Kate being named in 2020 a “Woman Of Courage” in Insigniam Quarterly’s issue celebrating female leaders who “think big, confront challenges head-on and never, ever take the well-worn path”.

    In this episode of The Independent Minds, Kate explains to host Michael Millward what inspired her to set-up DIP Sustainable and how she makes working with small retailers work for her business.

    More information about Kate Assaraf and Michael Millward is available at abeceder.

    Audience Offers – listings include links that may create a small commission for The Independent Minds

    Visit DIP Sustainable and use offer code FITFORMYAGE at the checkout for a 15% discount.

    Buy Company of One by Paul Jarvis on Amazon, Or take inspiration from Kate and support a local book shop at Bookshop.org

    The Independent Minds is made on Zencastr, because as the all-in-one podcasting platform, Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing.

    Travel

    With discounted membership of the Ultimate Travel Club, you can travel anywhere at trade prices on flights, hotels, trains, and many more travel related purchases.

    Fit For Work We recommend The Annual Health Test from York Test; a 39-health marker Annual Health Test conducted by an experienced phlebotomist with hospital standard tests carried out in a UKAS-accredited and CQC-compliant laboratory.

    A secure Personal Wellness Hub provides easy-to-understand results and lifestyle guidance

    Visit York Test and use this discount code MIND25.

    Visit Three for information about business and personal telecom solutions from Three, and the special offers available when you quote my referral code WPFNUQHU.

    Being a Guest

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We use Matchmaker.fm to connect with potential guests If you are a podcaster looking for interesting guests or if you have something interesting to say Matchmaker.fm is where great guests and great hosts are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

    Show More Show Less
    29 mins
  • BrandJitsu™ – a conversation with author Michael Dargie
    Dec 4 2025

    Michael Dargie explains how to move your brand from 'meh' to memorable.

    Michael Dargie is equal parts creative rebel and strategic thinker, the author of "BrandJitsu™: Move Your Brand From 'Meh' To Memorable", host of the Rebel Rebel podcast and founder of Make More Creative, a Calgary-based Creative Intelligence Agency specializing in brand development, strategy, and storytelling using the BrandJitsu™ methodology he created.

    In this episode of The Independent Minds Michael explains the BrandJitsu marketing approach to host Michael Millward

    Their conversation covers

    • What a brand is
    • The importance of making an emotional connection with a brand
    • Living your brand so other people can feel your brand

    Michael Dargie uses real world examples to illustrate his explanation including Piersons a funeral service based in Calgary.

    More information about Michael Dargoe and Michael Millward is available at abeceder.

    Audience Offers – listings include links that may create a small commission for The Independent Minds

    Buy BrandJitsu from Amazon

    The Independent Minds is made on Zencastr, because as the all-in-one podcasting platform, Zencastr really does make creating content so easy.

    If you would like to try podcasting using Zencastr visit zencastr.com/pricing.

    Travel

    With discounted membership of the Ultimate Travel Club, you can travel anywhere at trade prices on flights, hotels, trains, and many more travel related purchases.

    Fit For Work We recommend The Annual Health Test from York Test; a 39-health marker Annual Health Test conducted by an experienced phlebotomist with hospital standard tests carried out in a UKAS-accredited and CQC-compliant laboratory.

    A secure Personal Wellness Hub provides easy-to-understand results and lifestyle guidance. Visit York Test and use this discount code MIND25.

    Visit Three for information about business and personal telecom solutions from Three, and the special offers available when you quote my referral code WPFNUQHU.

    Being a Guest

    We recommend the podcasting guest training programmes available from Work Place Learning Centre.

    We use Matchmaker.fmto connect with potential guests If you are a podcaster looking for interesting guests or if you have something interesting to say Matchmaker.fm is where great guests and great hosts are matched and great podcasts are hatched. Use our offer code MILW10 for a discount on membership.

    We appreciate every like, download, and subscriber.

    Thank you for listening.

    Show More Show Less
    27 mins