What if your most valuable leadership tool is simply the questions you ask after something happens?

In this episode, Susan and Tessa dive into After Action Reviews as a practical way to turn both wins and missteps into real learning and momentum. They walk through how a few focused questions about what was intended, what actually occurred, and why it unfolded that way can shift a team from blame to curiosity and growth. Listeners will hear a powerful story of a leader who gathered their team after a mistake and watched honest reflection replace defensiveness, leading everyone to own their next steps. This conversation invites you to build a culture where pausing, debriefing, and capturing lessons learned becomes a normal part of the work, not just something you do when things go wrong.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.

Have you ever sent an email that felt helpful to you but landed as snarky to someone else?

In this episode, Susan and Tessa unpack the hidden tone behind everyday phrases like “I am just circling back” and “Not sure you saw my last message,” and how those words can sound passive aggressive depending on the relationship and timing. They explore why intention, context, and connection matter just as much as content, and how a quick pause before you hit send can protect trust. Listeners will hear practical ideas for softening written communication, deciding when it is time to pick up the phone instead of emailing again, and choosing language that is both clear and kind. This conversation invites leaders to examine their go to phrases, check their motives, and make sure every message builds relationships rather than accidentally chipping away at them.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.

What happens to a hard conversation when your face says one thing and your words say another?

In this episode, Susan and Tessa explore how a single expression can either calm a situation or send someone into emotional quicksand, especially when emotions are already running high. Through a powerful story about a scared child and a high stakes leadership meeting, they show how a grounded, soft face can help others regulate, feel safe, and stay open to feedback. You will learn why “watching your face” matters as much as choosing the right words, and how small shifts in presence, breathing, and body language can protect trust in tense moments. This conversation is a practical reminder that your face is always communicating, and that choosing calm and compassion can change the entire tone of a difficult interaction.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.

In this episode, Susan and Tessa introduce the F.O.R.D. method as a simple but powerful framework to turn small talk into real connection. Using stories from their own experiences as reluctant minglers and thoughtful leaders, they show how asking about Family, Occupation, Recreation, and Dreams can ease awkward moments and open meaningful conversations. Listeners will hear practical ideas for staying curious, remembering details that matter, and gently stepping out of their comfort zone in social settings and workplace events. This conversation is a helpful guide for leaders who want to be more intentional in “working the room,” building trust, and making everyone feel seen and valued.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.

Is your tank of energy feeling low as a leader?

In this episode, Susan and Tessa use a simple trip to the gas station to spark a deeper conversation about energy, time, and how leaders care for themselves. Through a memorable travel story and an honest look at running on fumes, they invite you to notice your own “gas gauge” and what drains or refills it. You will hear practical ideas for quick refuels, like small moments of laughter, short walks, or tiny habits that take just a few minutes but make a big difference. This conversation is a gentle reminder that you lead better when your tank is not empty and that taking care of yourself is one of the most powerful ways to care for others.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.

What if you could untangle stressful choices and quiet your mind with just a few minutes of pen on paper each morning?

In this episode, Susan and Tessa explore the world of decision fatigue and unlock a simple tool for finding clarity. Inspired by Julia Cameron’s transformative book The Artist’s Way, and Amanda Reill’s article A Simple Way to Make Better Decisions, they introduce the morning pages practice. You will hear how three pages of free writing, done first thing in the day, can sweep away distractions and make space for wiser decisions in both life and leadership. The hosts share stories, helpful prompts, and inspiring reasons to make this habit a cornerstone of your routine. Give yourself permission to begin each day with intention and see how your toughest decisions might become a little easier.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.

Step into the spaces where energy fades, clarity slips away, and frustration takes center stage. In this episode, Susan and Tessa peel back the layers of burnout and overwhelm to reveal what truly helps leaders find their way back to balance. You will hear relatable confessions and practical resets, from writing things down when everything feels tangled to pausing for a brief walk or a grateful thought when the day loses focus. The hosts show how choosing compassion over criticism, telling yourself a new story, and giving yourself a break can stop the endless loops that burn you out. If you ever feel stuck in a mental fog or trapped by frustration, tune in for a fresh perspective and simple ways to reclaim your energy, your joy, and your purpose.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.

Do you ever question if you are really up to the challenge? In this open and honest episode, Susan and Tessa explore the universal experience of self-doubt and reveal why it is a sign of caring and growth, not weakness. They invite listeners to name their doubt, embrace it as a moment in time, and replace harsh self-judgment with grace. Through stories, practical reflection, and warm encouragement, you will learn how to pause, reconnect with your purpose, and use those “dips” as data to grow stronger. Let this episode remind you that everyone stumbles sometimes, but you are more capable than you realize. Listen for inspiration to keep moving forward and let your light shine, even when doubt tries to dim it.

The Hosts of The Dips of Doubt:

Tessa Brock

Tessa is a passionate, engaging and inspiring presenter who tackles the tough topics of Organizational Culture, Trauma Responsive Approaches, Communication, Reflective Practice, and Self-Care with a balance of expertise, honesty, and humor. Tessa has worked with schools through Fortune 500 organizations to enhance interpersonal interactions. Through her genuine and authentic manner, Tessa skillfully uses story to drive home key concepts that make a lasting impression. Tessa has a Master’s degree, is a Licensed Professional Counselor (LPC), is Infant/Toddler Mental Health Endorsed Level III (IMH-E III), and is a Certified Executive Coach. Tessa actively coaches, trains, and consults with organizations and schools to enhance relationship-based and trauma-responsive skills and strategies used with professionals, students, and parents. The Neurosequential Network acknowledges that Tessa has completed NMT Training Certification through the Phase I level. She is an international speaker and national consultant.

Susan Rosenthal

Prior to joining the Pima County School Superintendent's office, Susan spent 30 years in the Catalina Foothills School District (CFSD) where she served in a variety of roles. She found her passion for mentoring early in her career and had a Superintendent who supported her desire to create a Beginning Teacher Assistance Program that helped new teachers onboard, acclimate and thrive. Later her work morphed into an Induction Program through her work as a Career Ladder Supervisor for K-12 educators. Susan's unique approach to teaching, learning and leadership is a result of her K-12 perspective and experiences as a former elementary teacher, high school assistant principal and middle school principal. She was afforded many training opportunities over her career and upon retiring from her former district, she spent her first year mentoring new administrators and coaching individuals obtaining their teaching certificate through Arizona Teachers of Tomorrow. Susan now serves as the Director of LEADNow! In her role, she is the co-facilitator of the LEADNow! Institute for new and aspiring principal leaders, and she provides mentorship to former LEADNow! participants who want to continue to optimize their leadership skills. She has her M.Ed., Standard Principal, PreK-12, Standard Professional Elementary, K-8, Early Childhood Endorsement, and she is a Certified NAESP National Principal Mentor.