Most salespeople lose the deal in the first 7–10 seconds and they don’t even realize it.

If you start your sales call with “How are you?”, you’re already handing over control of the conversation. In this episode, we break down why this common phrase weakens authority, wastes critical time, and gives prospects an easy exit especially on cold calls.

We unpack the psychology behind first impressions in sales, why unprepared salespeople rely on small talk, and how being different immediately earns attention. If you want to stand out, control the conversation, and increase your conversion rate, this episode is a must-watch.

In this podcast, we cover:

Why “How are you?” kills momentum in sales

How authority is lost in the first few seconds

The danger of unnecessary small talk on cold calls

Why differentiation gets you attention (and meetings)

How top performers start conversations differently

Whether you’re in B2B sales, cold calling, business development, or entrepreneurship, this episode will change how you open every sales conversation.

Watch till the end you’ll never start a sales call the same way again.

Sales tips, cold calling tips, sales mistakes, how to sell, cold call script, first impression in sales, sales psychology, sales authority, sales call opener, closing deals faster, African business tips, entrepreneur sales tips, B2B sales strategies, stop saying how are you, sales training.

#SalesTips #ColdCalling #SalesMistakes #SalesStrategy #B2BSales #EntrepreneurTips #SalesTraining #AfricanBusiness #SalesPsychology #CloseDeals #SalesHacks #BusinessGrowth #ColdCallTips #FirstImpression #AuthorityInSales

Most salespeople don’t lose deals because their product is bad.

They lose deals because they don’t control the sales conversation.

In this podcast episode, we unpack why desperation in sales attracts the wrong clients, why discounting too early kills value, and why customers may be kings but they are not always right.

We talk about the real sales mistakes happening in African businesses today:

• Selling a Ford Ranger to someone with a Toyota Vitz budget

• Clients who negotiate on price and then become your biggest headache

• Why discounting means you’re removing value from your own offering

• How to control the sales process without sounding arrogant

• Why you should never give a discount without taking something in return If you’re in sales, entrepreneurship, business development, or leadership, this conversation will change how you sell, price, and negotiate especially in African markets.

Watch. Learn. Sell better. Sales process, discounting in sales, sales negotiation, value based selling, African business sales, pricing strategy, sales mindset, how to control the sales conversation, why salespeople fail If this episode helped you: Like the video Subscribe for more real

African business conversations Share it with someone who keeps discounting to close deals

#Sales #SalesProcess #SalesNegotiation #Discounting #ValueBasedSelling #PricingStrategy #SalesMindset #AfricanBusiness #EntrepreneurshipAfrica #BusinessPodcast #SalesTraining #SellingWithoutDiscounts #ClientManagement #TCVPodcast

In this podcast, we unpack why most managers don’t actually know how to lead. Being a manager is not about the salary, the title, or the corner office it’s about taking full responsibility so your leader can focus on what truly matters.

We dive into why middle-level managers must step up and cover their boss, not compete with them. If you report directly to the CEO, your job is simple but tough: fire the CEO from daily operations. When leadership still handles everything, it means the wrong people are in the wrong roles.

We also expose why many new managers struggle to step up, why CEOs are forced to be everywhere at once, and how poor management quietly destroys company culture, growth, and focus especially in African businesses.

This episode is a wake-up call for:• CEOs who feel overwhelmed• Managers who want to become truly valuable• Businesses stuck because leadership can’t let go• Organizations suffering from poor accountability

Great managers don’t add work to the CEO they buy time.

If your leader still has to check everything, approve everything, and solve everything, you don’t have managers… you have job titles.

Watch the full conversation and learn:

• Why management is about responsibility, not money

• How strong managers protect and empower their leaders

• The real signs of poor management in an organization

• How to build a leadership structure that actually works

Subscribe for more real, unfiltered conversations on leadership, management, and African business growth, management failure, leadership mistakes, CEO burnout, African business leadership, bad managers, middle management, executive leadership, company culture, business growth Africa

#Leadership #Management #AfricanBusiness #CEO #BusinessGrowth #LeadershipDevelopment #ManagementMistakes #Entrepreneurship #CompanyCulture #TheCharteredVendor

Most companies don’t fail because of bad strategy.

They fail because of one person with too much ego.

In this powerful podcast episode, we break down 7 critical reasons why leaders must remove ego-driven individuals from their teams no matter how talented, senior, or influential they are.

We use a real-world football example involving Kylian Mbappé’s reaction after a loss to Barcelona to show how unchecked ego destroys discipline, respect, and leadership authority. The same thing happens every day in African businesses, startups, and corporates just without the cameras.

You’ll learn:

Why ego silently kills company culture before it kills performance

How one ego can sabotage the best strategy in the room

Why leaders who protect ego players lose authority

The danger of “star performers” who don’t respect systems

How ego spreads like a virus inside teams

Why culture always beats talent in the long run

When cutting ego is not personal, but pure leadership

If you’ve ever had:

A brilliant employee who disrespects leadership

A partner who thinks rules don’t apply to them

A team member who divides others instead of uniting them

This episode is for you.

Key lesson: You can plan, strategise, and hire all you want but if ego is in the room, execution will always fail.

Watch, listen, and share this episode with every leader, founder, manager, or entrepreneur who believes discipline matters more than talent. ego in leadership, toxic employees, company culture, team leadership, business podcast africa, leadership lessons, ego in the workplace, cutting off toxic team members, strategy execution, african entrepreneurship, leadership discipline, mbappe leadership lesson

#Leadership #BusinessPodcast #CompanyCulture #TeamLeadership #EgoInLeadership #ToxicWorkplace#LeadershipLessons#StrategyExecution#BusinessGrowth#ManagementSkills #AfricanEntrepreneurship#BusinessInAfrica#AfricanLeaders#TheCharteredVendor

Zambianisation was meant to empower local citizens by prioritising the employment of Zambians over foreign workers. But is this policy strengthening Zambia’s economy or quietly driving foreign investors away?

In this powerful podcast episode, we unpack the real business realities of Zambianisation in Zambia. We discuss the daily HR challenges, constant labour disputes, frequent court cases, and how the Zambian Labour Act heavily favours employees. Many investors find themselves dealing with productivity issues while employees know the Labour Law better than their job descriptions.

We also explore the growing culture where, after just one year of employment, gratuity discussions begin regardless of company performance. Instead of focusing on company growth, the mindset often shifts to personal gain, leaving businesses struggling to remain sustainable.This episode asks the hard questions:

Is Zambianisation protecting workers or discouraging investment?

Are Zambia’s labour laws balanced enough for business growth?

Why are investors facing HR crises almost daily?

Is foreign investment becoming too risky in Zambia?

If you’re an investor, entrepreneur, policy maker, HR professional, or business owner in Zambia or Africa, this conversation is one you cannot afford to ignore.

Watch the full discussion and decide for yourself.

Subscribe for honest African business conversations

Comment: Is Zambianisation helping or hurting Zambia’s economy?

Share this with anyone considering investing in Zambia

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#Zambianisation#ForeignInvestment#ZambiaBusiness#ZambiaEconomy#LabourLaws#DoingBusinessInZambia#AfricanEntrepreneurs#AfricaBusiness#HRChallenges#InvestmentInAfrica#BusinessPodcast#PolicyVsBusiness

Most African businesses don’t have a market problem. They have a sales leadership problem.

In this episode of The Vendors Corner, Jerry More Nyazungu (aka The Chartered Vendor) break down the 11 deadly sales mistakes African companies keep making, mistakes that silently kill revenue, demotivate sales teams, and frustrate business owners.

If you’ve ever said “salespeople are lazy” or “the economy is tough”, this conversation will challenge you hard.

THE 11 SALES MISTAKES WE UNPACK

1. Recruiting marketers and assuming they can sell

2. Paying salespeople big basic salaries

3. Allowing salespeople to use personal phones for business

4. Business owners who don’t know how to run sales teams

5. Operating without clear sales KPIs

6. No consequences for missed sales targets

7. Not training salespeople daily

8. Reporting sales performance only at month-end

9. Running a business with no clear sales strategy

10. Confusing activity with real productivity

11. Operating without a CRM to track leads, follow-ups, and pipelines

WHO SHOULD WATCH THIS

Business owners

Sales managers

Entrepreneurs building sales teams

African SMEs struggling with revenue growth

Sales is not luck.

Sales is systems, leadership, culture, and discipline.

Watch till the end one of these mistakes might be the reason your business is stuck.

SUBSCRIBE & CONNECT

Subscribe for weekly conversations on sales, entrepreneurship, leadership, and building profitable African businesses.

Host: Jerry More Nyazungu The Chartered Vendor

Show: The Vendors Corner

What does world-class customer service really look like and why is Africa still struggling to reach that level?

In this powerful episode of The TCV Podcast, we sit down with Mr Vimbainashe from Avant Cars to unpack his journey from working in South Africa and Dubai’s hospitality industry to building Avant Cars, one of Zimbabwe’s fast-growing automotive businesses founded in 2019.

Mr Vimbainashe shares hard-earned lessons from Dubai, where 10–20 hour shifts, discipline, and daily customer service training are the norm and contrasts that with the African business environment where training is undervalued, passion fades, and man-made expenses silently kill growth.

We dive into:

Why degrees without training don’t build successful businesses

How buying non-runner cars, fixing them, and reselling became a business model

The brutal reality of running a transport business in Zimbabwe

Why setting up offices and outlets is critical for business growth

How personal relationships and marriage affect business performance

What it takes to reach Dubai-level customer service standards in Africa

How Avant Cars achieved BeForward VIP Gold Category on SBT

This conversation is a must-watch for entrepreneurs, business owners, managers, sales teams, and customer service professionals who want to build sustainable African businesses that compete globally.

Watch, learn, and rethink how you do business.

Don’t forget to:

Like Comment Share with your team Subscribe for more African business conversations African entrepreneurship, customer service training, Dubai customer service standards, Zimbabwe business, automotive business Africa, Avant Cars Zimbabwe, business training Africa, African startups, transport business Zimbabwe, hospitality training, sales and customer service, business growth Africa, BeForward VIP Gold, SBT Japan cars

#MrVimbainashe #AvantCars #TCVPodcast #AfricanBusiness #CustomerService #EntrepreneurshipAfrica #DubaiStandards #BusinessTraining #ZimbabweBusiness #AutomotiveBusiness #StartupJourney#SalesAndService#BusinessGrowth#BeForwardVIP

In this powerful and eye-opening episode of The Chartered Vendor Podcast, we sit down with Arthur Marara renowned lawyer, thought leader, and speaker for a conversation that challenges how Africans think about money, careers, talent, salary, and wealth preservation.

Arthur shares why your name should open doors, not your job title, and explains how many people become prisoners of their degrees and qualifications instead of using them as tools. He breaks down why salary is just an estimation of your value, why commission-based earners often build real wealth, and why not everyone is meant to be an entrepreneur.

We also dive into:

Why most gifted people never win because they lack exposure

How radio became Arthur’s career game-changer

Why copying other people’s lifestyles destroys financial progress

The truth about political connections and money

Why buying property matters when wealth starts coming

How to stay simple even when you can afford more

Why Africans must rethink their hobbies and monetisation mindset

Most importantly, Arthur unpacks why family trusts and wills are not for the rich only, why we are not immortal, and how proper estate planning protects your family no matter how small your estate may be.

This episode is a must-watch for professionals, entrepreneurs, commission earners, and anyone serious about building sustainable wealth, legacy, and relevance in Africa. Watch till the end this one will change how you think.

KEY TOPICS / CHAPTER IDEAS

Salary vs Commission

Degrees and Career

Traps Talent, Exposure & Visibility

Personal Branding & Simplicity Property as Wealth

Trusts, Wills & Legacy

Planning SUBSCRIBE & CONNECT

Don’t forget to LIKE, COMMENT & SUBSCRIBE for more unfiltered conversations on business, leadership, money, and African success stories.

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