In Episode 4 of Tapped In, partners Anna Summersett and Benson Varghese (Varghese Summersett) dig into the hardest part of leadership: having the tough conversations—calmly, clearly, and on time. Drawing on insights from Cy Wakeman’s Reality-Based Leadership and the practice of radical candor, they cover: separating facts from ego, compassion vs. empathy at the top, when to pause a volatile discussion, and how to coach underperformers with 30/60/90 plans and clear KPIs. They also unpack culture fit vs. competence, hiring for projected vs. actual growth, and knowing when cutting ties is the kindest move—for the team and the individual. If you lead a law firm (or any team), this episode gives you a practical playbook for drama-free performance.

Lawft is the law practice management platform built for growth. It's built by lawyers for lawyers.

Visit us online: lawft.com

Tapped in Podcast: https://www.youtube.com/playlist?list=PLyr28YlpxsGPXypeHliwwqBR9sULGGllj

Want to grow your law firm with intention — not guesswork? Want real talk on leadership, marketing, and operations — not fluff?

Check out Tapped In — the podcast for attorneys, law firm owners, and entrepreneurs building something that lasts. Hosted by Benson Varghese and Anna Summersett, it’s where candid insights meet actionable strategies. Get tapped in. Stay tapped in.

We built Lawft because we've been in your shoes. We've been frustrated by the limitations of existing platforms. We've wondered why we were using three pieces of software to accomplish closely related tasks. We've been frustrated by the lack of insightful, actionable reports that would actually help our firm grow. Who knows better than lawyers and members of law firms what our pain points are - and how to solve for them. That's how Lawft was born.

Hiring is one of the hardest, and most important, parts of running a law firm. In this episode of Tapped In, Benson Varghese and Anna Summersett share exactly how they went from struggling to find the right people to building a strong, reliable, and loyal team.

We cover everything from creating a hiring funnel that actually works, to spotting the right cultural fit, to knowing when to pivot someone into a role that suits them better. You’ll also hear real stories from their own journey—what they got right, what they got wrong, and the lessons learned along the way.

If you’ve ever felt stuck with the wrong team, unsure how to attract top talent, or just want to improve your hiring process, this episode will give you the roadmap.

Varghese Summersett PLLC versustexas.com

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In this episode of Tapped In, Anna Summersett and Benson Varghese get into one of the toughest and most important parts of running a law firm: hiring.

From the early days of building a team with zero benefits and a whole lot of grit, to creating a structured hiring funnel that helps filter out the noise, they share the wins, the mistakes, and the lessons learned along the way.

You’ll hear candid stories about what worked (and what didn’t), why culture fit sometimes matters more than skill, and how to spot green flags (and red ones) during the hiring process. They also get into the art of pivoting team members into better roles, how remote work impacts company culture, and why attracting top talent is as much about vision as it is about pay.

Making your first hire or rethinking your entire team structure? This episode is packed with valuable information to help you hire with intention and grow your business with confidence.