In this episode, I talk about what pet insurance is, what it covers, and what questions your clients should ask before buying coverage to confirm that it meets their needs.

This week's episode is a recording of a live web training class I conducted on August 25, 2020. Many people cringe when they think about speaking in public, networking, or actually having to ask someone to buy their product or hire them to do service work. In Marketing Tips for Beginners I share the basic skills that helped me establish 3 businesses and live the dream of supporting myself as a writer--all while having fun and not having to do anything I hated to do. If you'd like a PDF copy of the PowerPoint slide deck, just reach out to me on my website at: https://lindamchenry.com/live-web-training-classes/. If you'd like to see the actual recording of the class, visit my YouTube Channel at: https://www.youtube.com/channel/UCJIpCXtapnmyJvycqcgyVIQ.

In this episode, I talk about the words you say, your tone of voice, and body language. Guess which of the 3 is most important? I also share tips for helping people understand what you say and how to express yourself in a way that others can easily understand.

In this week's podcast, I talk about how a business person's level of confidence can determine how successful the outcome of a sales or customer service transaction can be. How confident are you?

Tips and resources to ensure your property insurance policyholders are adequately protected during hurricane season.

This week, my guest is Pam Reihs, Vice President of Continuing Education and Certification Training at A.D. Banker & Company. Pam talks about the challenges of continuing education (CE) exam proctoring and license renewals in light of the shelter-in-place orders during the COVID pandemic.

Loyalty has to be earned. None of us is automatically entitled to trust and loyalty. In this episode, I lay out the major ways to earn customer loyalty.

Regardless of the reason for flying a drone--recreational, business, governmental, or educaitonal--ALL drone flights are subject to federal regulations. Most states have also enacted drone regulations. In this episode, I give you a quick rundown of the major rules and regulations you need to share with your clients--in both personal and commercial lines.