Episode 14: How to Earn Customer Loyalty cover art

Episode 14: How to Earn Customer Loyalty

Episode 14: How to Earn Customer Loyalty

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Loyalty has to be earned. None of us is automatically entitled to trust and loyalty. In this episode, I lay out the major ways to earn customer loyalty.

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.