In this episode, Gordon Miller returns to the podcast for a thought-provoking conversation on the future of the beauty industry. From tech innovations like AI agents and intuitive salon systems to the realities of leadership, mentorship, and financial transparency, Gordon shares powerful insights rooted in decades of experience.

We talk about:
• What tech really means for salon owners (and how to embrace it)
• The shift from manual management to intuitive automation
• The danger of unrealistic messaging in beauty education
• How leadership today can better serve future generations
• And why kindness, context, and clarity still matter most

This isn’t just a conversation about trends—it’s about building a sustainable, empowering future for salon professionals at every stage.

Whether you're a new stylist, a seasoned owner, or somewhere in between, this episode will leave you thinking deeper about what’s next.

🔗 Learn more about The Refine Network and how we help salon leaders build thriving teams: www.therefinenetwork.com
🔗 Explore the Leaders Retreat: www.therefinenetwork.com/retreat

📲 Connect with TRN:
Instagram: https://www.instagram.com/therefinenetwork/
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🎙 Guest: Gordon Miller, https://www.socialbeautymakers.com/

00:00 – Intro & Icebreaker: You’re given a personal assistant for life, and they can only do one thing. What are they doing?
05:09 – How Gordon Hopes to Be Remembered in the Industry
06:28 – What Salon Owners Should Be Focused on Right Now
08:57 – What’s Working in Salons Today
12:26 – Integrating Tech Without Losing Human Connection
15:22 – How Salon Education Is Evolving
19:37 – What Holds Leaders Back from Growth
23:48 – Advice for Overwhelmed Salon Owners
30:12 – Where to Connect with Gordon

In this episode, we’re breaking down the AVV Approach—what it really means to be Available, Visible, and Valuable as a leader. From jumping in to help at the front desk to noticing the tiny details that shape the team’s experience, Evan and Chris get real about how small actions can build trust and impact culture.

You’ll hear insights on:
- Why leadership isn’t about hierarchy—it’s about presence
- How showing up in unexpected ways earns real equity with your team
- What stepping into support roles teaches you (and reveals)
- The tools and mindset shifts that create visibility without ego

Whether you’re running a salon or leading a support team, this conversation offers practical takeaways and mindset shifts to help you lead with clarity, care, and consistency.

🔗 Learn more about The Refine Network and upcoming events: www.therefinenetwork.com

📲 Follow TRN:
Instagram: https://www.instagram.com/therefinenetwork/
Facebook: https://www.facebook.com/profile.php?id=61557467807003

In this bonus episode, we’re fresh off the REFINE Leader’s Retreat and sitting down to talk through what made this one feel different—from emotional breakthroughs and honest conversations to real-time strategy shifts and unexpected team bonding (golf included).

We get into:
• The power of vulnerability in leadership
• What it really takes to build strong team culture
• Systems that support—not stifle—your growth
• Why authenticity, not perfection, is the goal

Whether you're leading a salon, building a business, or just figuring out your next step, this behind-the-scenes look is full of real takeaways and reminders that you’re not in this alone.

🔗 Learn more about the REFINE Leader’s Retreat: www.therefinenetwork.com/retreat
🔗 More about TRN and our work: www.therefinenetwork.com 📲

Connect with TRN:
🔗 https://www.instagram.com/therefinenetwork/
🔗 https://www.facebook.com/profile.php?id=61557467807003