I invite you to my upcoming free masterclass, 'Save 20+ Hours a Week with Smarter Client Experience Systems,' on Tuesday, October 7th at 12:00 p.m. EST.

SIGN UP FOR FREE HERE (yoursystemspro.com/save20hours)

🎁And one lucky live attendee with win Exclusive HoneyBook Merch from my friends at HoneyBook and a Client Experience Systems Audit of one of your offers.

If any of these sound like you... You want to be at this Free Masterclass on October 7th @12pm EST

✔️You’ve tried tools and software before, but they just feel overwhelming.

✔️You spend hours on manual processes that don’t actually move your business forward.

✔️You already have systems in place, but they’re not running as efficiently as they could. You know there’s more you could be getting out of them, but you don’t want to spend hours tinkering and troubleshooting yourself.

✔️You know your clients deserve a seamless experience, but it feels impossible to deliver consistently without the right systems in place.

Here’s what you’ll learn:

• The hidden time leaks stealing hours from your client process every week (and how to fix them).
• The client experience system shifts that help you save 20+ hours a week while creating happier, more loyal clients.
• A look at how my clients and I use HoneyBook to cut admin, keep communication flowing, and create a smoother client experience from start to finish.
• Plus, stick around for Live Q&A to get your biggest questions answered.

SIGN UP FOR FREE HERE (yoursystemspro.com/save20hours)

HOST OF SYSTEMS REHAB PODCAST: Kenniqua Lewter, Client Experience Systems Strategist & HoneyBook Educator.

I help service providers move from outgrown duct-taped systems to running a seamless, professional, and referral-worthy business with systems that save hours each week, build lasting client relationships, and increase revenue.

🌿Work With Me: www.yoursystemspro.com

🎉BOOK YOUR STRATEGY SESSION $97 PROMO Now through October 16th

🌿Let's keep the conversation going. Feel free to send me a DM on Instagram @kenniqua.lewter

Send Me A Text!

Let's keep the conversation going. Send me a DM on Instagram or Threads @kenniqua.lewter

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Are you a web designer looking to streamline your workflow and enhance the client experience? In this episode of the Systems Rehab Podcast, host Kenniqua Lewter sits down with Christy Price, a Squarespace designer with 20+ years of experience, to talk about building efficient systems, balancing creative energy, and delivering high-quality websites without the overwhelm.

Christy shares how she structures her weeks with theme days and time blocking, why she avoids juggling multiple client projects at once, and how she keeps her client onboarding simple yet effective. You’ll also hear how she integrates tools like Squarespace, Acuity, and HoneyBook into her process, plus the behind-the-scenes of her two-day template builds vs. custom two-week builds.

What you’ll learn in this episode:

• How to use theme days and time blocking to stay focused and avoid task switching.
• The importance of showing clients a homepage first before building out the full site.
• Christy’s approach to client onboarding, proposals, and discovery calls.
• Why refining and “battle-testing” your systems matters before scaling.
• How Christy uses feedback loops and offboarding to continuously improve.

If you’re a Squarespace designer, web designer, or service provider, this episode will give you a clear look at how to create client-friendly processes that keep projects moving smoothly while protecting your energy and creativity.

Connect with the guest, Christy Price

Website: https://christyprice.com/

Instagram: Follow Christy on IG

The Website Designer's Playbook (affiliate link)

Connect with the host, Kenniqua Lewter

🌿Work With Me: www.yoursystemspro.com

🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter or Threads.

🌿Follow me on YouTube, @KenniquaLewter

Send Me A Text!

Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Are you losing clients or struggling to keep them happy, even though you provide amazing services? The problem isn’t your skill; it’s the gaps in your client experience. In this live session, I break down how high-performing service providers use client experience systems to streamline every step, from inquiry to offboarding.

In this episode of Systems Rehab Live, I’m breaking down:

✅ Why client experience is more than just “being nice” or delivering quality work
✅ How small gaps in communication and process kill retention and referrals
✅ Three client experience systems you can implement today to keep clients coming back

I’ll also share a personal story from an underwhelming nail salon visit (spoiler: the pedicure looked good, but the experience left me questioning if I’d ever go back). It’s proof that results alone don’t guarantee repeat business.

What You’ll Learn in This Episode

1. How to design an aligned inquiry-to-onboarding flow so clients get clear next steps from the moment they reach out.
2. Why communication matters—and how proactive updates build trust and eliminate guesswork.
3. The power of systemized offboarding + feedback to generate repeat bookings, testimonials, and referrals on autopilot.

By the end of this episode, you’ll know how to build a seamless client experience that creates happy, loyal clients who return (and send others your way).

🌿Prefer to watch the video? Check it out on YouTube.

🌿Work With Me: www.yoursystemspro.com

🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter

🌿Follow me on YouTube, @KenniquaLewter

Send Me A Text!

Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

In this episode of the Systems Rehab Podcast, I sit down with Cassandra Barrett, a powerhouse business operations consultant, to unpack what it really takes to scale a business into an agency model.

And here’s the fun part: instead of just keeping it theory-based, Cassandra actually used my business as the example. Since I’ve been exploring what it could look like to grow into an agency in the future, she walked me through step by step how to think about scaling, delegation, and building a sales process that doesn’t feel overwhelming.

We talk through:

• The shift from solo entrepreneur to agency owner
• How to delegate effectively without losing your personal touch
• Why building relationships in sales is more powerful than quick wins
• The balance between inbound and outbound marketing
• How systems can help you stop chasing every client and start scaling sustainably

If you’ve been thinking about growing beyond just yourself or you’ve wondered what it really looks like to build an agency model that aligns with your revenue goals, this episode gives you a front-row seat to that process.

Connect with the guest, Cassandra Barrett, Senior Business Analyst + Ops of Handled Oc. Visit her website at www.handledoc.com and follow on LinkedIn

Connect with the host, Kenniqua Lewter

🌿BOOK YOUR FREE 20-MINUTE CLARITY CALL HERE

🌿Work With Me: www.yoursystemspro.com

🌿Join me live every Tuesday at 12PM EST for our Behind-the-Systems series, where service providers get an inside look at the systems, tools, and strategies that are driving real results in my business and my clients’. Each session is packed with actionable insights, live Q&A, and candid conversations to help you simplify, organize, and grow with confidence. JOIN HERE

🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter

🌿Follow me on YouTube, @KenniquaLewter

Send Me A Text!

Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

What if your work and creativity didn’t have to fight against your body, but flowed with it instead? In this episode, I’m diving into cycle syncing and how I’m starting to experiment with aligning my business tasks and content creation to the natural rhythms of my cycle. I’ll share why this approach caught my attention, how I’m planning to put it into practice, and the benefits I hope to experience along the way.

Also, I just got a special guest booked who is an expert in syncing her cycle to her work. Our session isn't scheduled until October, so please make sure you're subscribed to the podcast so you don't miss this episode. 😃

🌿BOOK YOUR FREE 20-MINUTE CLARITY CALL HERE

🌿Prefer to watch the video? Check it out on YouTube.

🌿Work With Me: www.yoursystemspro.com

🌿Join me live every Tuesday at 12PM EST for our Behind-the-Systems series, where service providers get an inside look at the systems, tools, and strategies that are driving real results in my business and my clients’. Each session is packed with actionable insights, live Q&A, and candid conversations to help you simplify, organize, and grow with confidence. JOIN HERE

🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter

🌿Follow me on YouTube, @KenniquaLewter

Send Me A Text!

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

Summer’s winding down, maybe you’ve been juggling family, vacations, or just taking a much-needed break, and now it’s time to get back into the swing of things. In this episode, I’m all about helping you get back to business with confidence and clarity.

I’ll share practical tips on how to evaluate your availability, audit your business and your client management system (including how to reconnect with past clients!), and review your service offerings to make sure they truly align with your goals and how you want to show up in Q4.

If you’re ready to simplify your systems and serve your dream clients with ease as we head into the last quarter, this episode is made for you!

🌿Prefer to watch the video? Check it out on YouTube.

🌿Work With Me: www.yoursystemspro.com

🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter

🌿Follow me on YouTube, @KenniquaLewter

Send Me A Text!

Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

In this episode, I’m joined by Vision + Operation Strategist, Crystal P. Sherrill, for a powerful conversation about what it really looks like to navigate life’s many seasons while running a business. We’re talking about why work-life balance might be a myth, and how creating synergy through systems can help you feel more aligned, focused, and in control, no matter what season you’re in.

Crystal shares her approach to prioritizing what matters most, how accountability helps her stay grounded, and why not every system is one-size-fits-all (and that’s okay!). This episode is full of real talk and practical gems, especially if you’ve been feeling pulled in all directions lately.

Here’s what we dive into:

• Why we don’t believe in work-life “balance” the way it’s usually talked about
• How to create synergy in your life using systems that actually support you
• The mindset shift that helped me start prioritizing based on seasons, not just schedules
• Why accountability isn’t just helpful, it’s essential
• How to build systems that work for your unique life and goals

How to connect with Crystal P.Sherrill

Plan To Focus

Instagram

Book Crystal Recommends:
📚The Courage to Be Disliked — a must-read if you’re working on showing up more authentically and letting go of the fear of rejection.

How to connect with the host, Kenniqua Lewter

🌿Prefer to watch the video? Check it out on YouTube.

🌿Work With Me: www.yoursystemspro.com

🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter

🌿Follow me on YouTube, @KenniquaLewter

Send Me A Text!

Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.

If you’ve ever felt like your client experience is a bit… chaotic, this episode is for you. I’m breaking down how to create systems that actually save you time and give your clients a smoother, more elevated experience.

Inside this episode, I’m walking you through:

• Why your systems should support the way you want to work (and live)
• How to map out your client journey from inquiry to offboarding
• The 3 core systems every service provider needs to improve delivery
• Simple ways to start implementing systems today, without getting overwhelmed

Whether you're tired of repeating the same manual tasks or just want to feel more in control behind the scenes, this episode will help you lay the foundation for systems that work with you

🌿BOOK YOUR FREE 20-MINUTE CLARITY CALL HERE

🌿Prefer to watch the video? Check it out on YouTube.

🌿Work With Me: www.yoursystemspro.com

🌿Join me live every Tuesday at 12PM EST for our Behind-the-Systems series, where service providers get an inside look at the systems, tools, and strategies that are driving real results in my business and my clients’. Each session is packed with actionable insights, live Q&A, and candid conversations to help you simplify, organize, and grow with confidence. JOIN HERE

🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter

🌿Follow me on YouTube, @KenniquaLewter

Send Me A Text!

Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.

Support the show

Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.