• Episode 74: The Quadruple Whammy That Could Gut GP Practices; And How Owners Can Fight Back
    Oct 8 2025

    Clinic Owners, brace yourselves. November brings a quadruple whammy that could hit your practice hard — slashed mental health item numbers, an influx of bulk billing clinics, hidden risks with MyMedicare, and the inevitable pushback from GPs facing income drops.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner

    In this episode, Dr Todd Cameron and Dr Sachin Patel break down what these changes really mean for your practice, your patients, and your bottom line. More importantly, they show you how to get on the front foot so you’re not left scrambling when the financial and emotional pressures start to pile up.


    If you’re running a mixed or private billing practice, this conversation is your wake-up call. You’ll learn where the biggest risks lie, why “waiting to see” what others do is the worst strategy, and how you can proactively lead your team, protect your billings, and avoid the burnout trap.


    This isn’t about doom and gloom. It’s about getting prepared. The Clinic Owners who act now will thrive, while others are left wondering what just happened.


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Why the removal of key mental health items (2712 and 2713) disproportionately impacts female GPs and their patients (02:41)
    • How corporates flooding the market with Universal Bulk Billing clinics will affect patient demand, GP decision-making, and appointment books in mixed/private billing practices (09:32)
    • The hidden risks of MyMedicare and the strategies you need to protect patient continuity and practice revenue (16:18)
    • The quadruple whammy hit all at once and why practices without a plan could face existential risk (21:06)
    • Future-Proofing with Project X to put practices back in control (27:12)


    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 73 here: If It All Falls Apart Without You, That’s Not a Team. It’s a Trap

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    30 mins
  • Episode 73: If It All Falls Apart Without You, That’s Not a Team. It’s a Trap
    Oct 1 2025

    Running a clinic shouldn’t feel like constant firefighting, yet so many Practice Owners find themselves trapped in chaos, tolerating mediocre standards, and carrying the weight of accountability alone.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner

    In this episode, Dr Sachin Patel and Dr Todd Cameron unpack why teams fail to meet expectations, how leadership missteps fuel the chaos, and what Clinic Owners can do to create a culture of clarity, accountability, and calm.

    From the hidden cost of tolerating “good enough,” to the crucial difference between collaboration and consensus, this conversation shines a light on the systems and leadership practices that either hold clinics back or propel them forward. You’ll walk away with practical strategies to reset standards, delegate effectively, and build the kind of high-performance team that gives you back time, energy, and peace of mind.


    If you’re a Clinic Owner who feels trapped in chaos or frustrated by underperforming teams, this episode will give you the clarity, tools, and confidence to lead differently, and scale faster, smarter, and with far less stress.


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Why accountability starts with you as the Clinic Owner (01:25)
    • Tell-tale signs that your practice is normalising dysfunction and why this mindset prevents calm, consistent patient care (05:31)
    • Building accountability structures so you’re not carrying the load alone (13:28)
    • Making leadership decisions so your team stays aligned even when not everyone agrees (23:52)
    • Delegating without slipping into micromanagement or abdication (28:01)
    • Creating a high-trust partnership with your PM to transform your clinic in 6–18 months (36:15)


    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 72 here: The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie Thomson

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    43 mins
  • Episode 72: The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie Thomson
    Sep 24 2025

    Scaling a clinic is never just about adding more rooms or doctors. It’s about building systems, attracting the right team, and aligning leadership to drive sustainable growth.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner

    In this episode, Julie Thomson, Practice Manager and partner at Yeppoon Family Practice, shares actionable strategies for growing a multi-site clinic while solving the toughest challenges owners face: recruitment, inefficient processes, and leadership alignment.


    If you’re a GP or Clinic Owner ready to scale smarter, streamline your operations, and lead with confidence, this episode will give you concrete takeaways to implement immediately.


    Listen and learn how to turn your clinic into a high-performing, scalable business that works for you, your team, and your community.


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Approaching Practice Management with a fresh perspective that identifies hidden opportunities (00:00)
    • Strategically expanding or merging clinics to increase value and meet community demand (04:02)
    • How to transform recruitment into a predictable process that attracts and retains top talent (08:12)
    • How to systematise operations across multiple sites without losing the personal touch (12:47)
    • Aligning your leadership team and ownership group to accelerate decision-making and long-term growth (17:41)
    • Positioning yourself to take ownership, increase the practice’s value, and secure your future in healthcare leadership (30:06)


    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 71 here: Most GPs Get This Wrong: The Must-Know Truth Before You Buy or Build with Ronnie Earl

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    54 mins
  • Episode 71: Most GPs Get This Wrong: The Must-Know Truth Before You Buy or Build with Ronnie Earl
    Sep 17 2025

    When GPs take on property development as part of their clinic growth strategy, the rewards can be massive - but so can the risks.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner


    In this episode, Dr. Todd Cameron sits down with Ronnie Earl from Optima Health Group to unpack the five biggest mistakes Practice Owners make when developing their own clinic property.



    From missing due diligence to failing to plan far enough ahead, Todd and Ronnie dive into the traps that can derail your project and, more importantly, what you can do to stay in control.


    If you’ve ever thought about building, leasing, or expanding your own clinic, this conversation will save you time, money, and stress.


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Why relying on “DIY expertise” in property development is a costly trap (03:23)
    • How lack of due diligence can leave you with expensive dead-ends (10:06)
    • Why planning three to five years out is non-negotiable (16:44)
    • The critical role of knowing your numbers and how this separates successful Practice Owners from the rest (25:33)
    • How to shift risk off your shoulders and onto the experts who should be carrying it (38:42)


    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 70 here: How To Make Universal Bulk Billing Work (Without Burning Out)

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    51 mins
  • Episode 70: How To Make Universal Bulk Billing Work (Without Burning Out)
    Sep 10 2025

    Bulk billing got you rattled? In this episode, Dr Sachin Patel and Dr Todd Cameron turn the tables on the November 1 bulk billing changes and ask: What if you built a clinic model that actually thrives under universal bulk billing, without six-minute medicine, without burnout, and with 10 weeks off a year?

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner


    Dr Sachin lays out a rocks-first appointment architecture (CCMPs, health assessments, DMMRs, then consults), while Dr Todd stress-tests the numbers for an MMM1 metro clinic: 4 days a week, ~30 patients/day, 42 weeks/year, strong continuity, nurse-led systems, tight MBS compliance - netting attractive GP earnings and a sustainably paced job.


    If you’re a Practice Owner who wants a calmer, more profitable clinic that still delivers exceptional access and preventative care, this is your blueprint. Learn how to curate your patient panel, operationalise nurse-driven care, and turn “threat” into opportunity (plus practical steps to get your team on board!).


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • How to design your day in reverse to avoid six-minute medicine and fatigue (03:09)
    • Planning your leave up-front and collaborating on coverage to protect continuity (07:15)
    • How to curate a 1,000-patient panel with mutual commitment to drive outcomes and revenue (09:47)
    • Why continuity beats volume for revenue and sanity (15:29)
    • The numbers stack in MMM1 with a 4-day week so billings and pace remain sustainable (21:01)
    • Why nurse-led systems + MBS rigour should be non-negotiable (24:04)


    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 69 here: The 60-Consult Myth: Work Smarter, Not Harder in Your Clinic

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    41 mins
  • Episode 69: The 60-Consult Myth: Work Smarter, Not Harder in Your Clinic
    Sep 3 2025

    Many GPs are stuck seeing 50 to 60 patients a day, convinced it’s the only way to stay profitable. But that high volume comes at a serious cost, burnout, compliance risk, and a clinic that can't scale. In this episode, we bust the 60-consult myth and share a smarter model.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner

    In this episode Dr Todd Cameron and Dr Sachin Patel reveal why chasing volume is burning out GPs, and how a sustainable, low-volume model can actually lead to greater profitability, clinical safety, and work-life balance.


    Whether you’re a practice owner worried about your high-volume doctors, or a GP who feels trapped by the demand to “see everyone,” this conversation will open your eyes to new ways of working that are safer, more profitable, and far more sustainable.


    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • The biggest risk of 60-consults a day (05:35)
    • How higher patient volumes increase clinical and medico-legal risk (08:42)
    • The mindset shift GPs need to reclaim energy and income (17:05)
    • How to prune your patient list and create space (21:56)
    • What a 30-patient day really looks like (29:47)
    • Why owners must lead the change before burnout hits (36:56)


    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 68 here: You’ve Built This Clinic, Now You Might Be the One Holding It Back with Emily Yvon Carroll

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    34 mins
  • Episode 68: You’ve Built This Clinic; Now You Might Be the One Holding It Back with Emily Yvon Carroll
    Aug 27 2025

    Clinic owners often think the answer is to work harder, take on more, and push through the overwhelm. But what if you are the reason your clinic has hit a ceiling?

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner

    In this episode, Dr Sachin Patel talks with Dr Emily Yvon Carroll — GP, practice owner, and Project X coach — about the tough truth most owners don’t see: sometimes we are the bottleneck in our own business.

    Emily shares her journey from struggling clinic owner to confident leader, and the key lessons she’s learned coaching hundreds of Practice Owners through Scale My Clinic’s Project X program.

    You’ll hear why information alone doesn’t fix your problems, why avoiding hard conversations with staff only makes things worse, and how shifting your mindset can transform your practice.

    If you feel stuck, exhausted, or frustrated that your clinic isn’t delivering the lifestyle, impact, or income you expected, this conversation will show you how to step out of your own way and create lasting change.

    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Why more information won’t fix your clinic problems (03:58)
    • The hidden cost of avoiding hard conversations with staff (05:41)
    • When admin chaos is really a leadership issue (10:31)
    • How perfectionism might be keeping your clinic stuck (16:37)
    • The surprising breakthrough that comes from tough conversations (18:13)
    • Why clinic ownership feels lighter when you stop doing it alone (29:20)

    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 67 here: The November Choice: One Decision That Will Define Your Practice for the Next Decade,

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    39 mins
  • Episode 67: The November Choice: One Decision That Will Define Your Practice for the Next Decade
    Aug 20 2025

    With major Medicare bulk billing reforms landing this November, clinic owners face a critical decision: go all-in with universal bulk billing or double down on a premium model.

    Have a question about this episode?

    Ask Todd, Sachin, and over a thousand Owners directly in the SGPO Facebook Group:

    https://www.facebook.com/groups/TheSuccessfulGeneralPracticeOwner

    In this episode, Dr Sachin Patel and Dr Todd Cameron unpack the real implications of the government’s triple bulk billing incentive, including compliance traps, recruitment challenges, and the long-term financial consequences.

    Whether you’re considering switching, staying the course, or finding a middle ground, you’ll get practical strategies to protect your margins, retain your autonomy, and position your clinic for sustainable growth.

    If you’re feeling the pressure and need clarity before the changes hit, this conversation is a must-listen.

    In this episode of the Scale My Clinic Podcast, you’ll learn:

    • Understand the triple bulk billing incentive and its real obligations for GPs and clinics (00:31)
    • Why bulk billing impacts service quality and how price and quality positioning affects your business model (05:47)
    • The hidden costs: compliance risks, admin overload, and shrinking margins over time (12:51)
    • Patient behaviour shifts when you move to bulk billing (18:16)
    • How to strengthen a premium billing model (27:14)
    • Four domains to differentiate your clinic (33:15)

    Watch the Practice Success Blueprint Training

    The proven roadmap GP Owners use to grow profits, reclaim time, strengthen teams, and protect their legacy: https://smc.expert/practice-success-blueprint-pc


    Missed the previous Episode?

    Listen to Episode 66 here: He Wasn’t a GP But He Used the Clinic’s Cash Flow to Build a Property Empire

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    39 mins