Episodes

  • Bonus Episode: 9 Operators X Meta Summit
    Jun 7 2025

    In this conversation, the hosts have a conversation with Yoni at the Meta Summit about Meta's advertising strategies, the shift towards incrementality in measuring ad performance, and the role of AI in enhancing ad effectiveness. The discussion also touches on the balance between creative volume and quality, and the future of interactive ads powered by AI.



    00:00 Introduction to Meta's Advertising Strategy

    02:53 Profitability as a North Star for Brands

    05:48 The Shift to Incrementality in Advertising

    09:05 AI Innovations in Meta's Ad Platform

    11:57 Creative Volume vs. Quality in Advertising

    14:47 The Future of Interactive Ads with AI

    27:32 The Future of Advertising and Customer Service

    30:48 AI Innovations in Advertising

    33:34 Incrementality and Customer Acquisition Strategies

    36:41 Empowering Small Businesses with Advertising Tools

    39:33 Top of Funnel Strategies and Incrementality

    42:55 The Evolving Role of Media Buyers

    49:10 Feedback and Collaboration with Meta


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/


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    57 mins
  • E116: AI Is Rewriting Our Playbook
    Jun 4 2025

    In this episode of the Operators Podcast, the hosts discuss the current challenges in the e-commerce landscape, emphasizing the importance of adaptability and efficiency in operations.

    They explore the role of AI in transforming business practices and enhancing productivity. The conversation also touches on headcount management, the dynamics of employment, and the significance of performance in a rapidly changing market.

    Finally, they share insights on sales strategies and market trends, highlighting the need for continuous improvement and innovation.


    00:00 Introduction

    02:50 Embracing AI in Business Operations

    06:05 The Importance of Adaptability and Headcount Management

    08:53 Transforming Business's with AI

    11:50 The Dynamics of Employment and Performance

    15:04 Sales Strategies and Market Trends

    28:58 The Importance of Promotion in Business

    33:37 Sales Strategies and Revenue Insights

    39:44 Navigating Economic Uncertainty

    45:31 Leadership Challenges and Growth

    51:09 Building Resilience in Business

    58:19 Navigating Sales Tax Complexity

    01:01:13 The Burden of Compliance and Audits

    01:04:25 The Cost of Mistakes in Sales Tax

    01:07:14 Data Management and Its Importance

    01:12:57 The Future of Sales Tax and Business Operations

    01:16:54 The Role of Technology in Sales Tax Compliance

    01:20:45 The Impact of Sales Tax on Business Valuation


    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw



    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.

    https://www.northbeam.io/


    Postscript.

    https://postscript.io/


    Richpanel.

    https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


    Saras.

    https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/



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    1 hr and 28 mins
  • E115: Opportunities in India with Ronnie Teja.
    May 28 2025

    In this episode of the Operators Podcast, the hosts discuss the current economic challenges facing e-commerce brands, the importance of personal discipline, and the complexities of the Indian market. They are joined by Ronnie Teja to explore the growth potential in India, the unique challenges of manufacturing there, and the cultural nuances that influence consumer behavior.


    The conversation highlights the opportunities in supplements and generic drugs, as well as the future of manufacturing in India, positioning it as a potential economic powerhouse. They explore the challenges of entering new markets, the integration of AI in data management, and the significance of brevity in communication to enhance productivity.


    00:00 Introduction

    01:59 Personal Transformation and Discipline

    04:45 The Indian Market Landscape

    10:06 Understanding India's Economic Growth

    15:04 Opportunities and Challenges in Indian Manufacturing

    19:46 Cultural Nuances and Consumer Behavior in India

    25:13 The Future of Manufacturing in India

    39:06 International Expansion and Distribution Models

    43:14 Data Management and AI Integration

    47:04 Challenges of International Markets

    51:39 The Importance of Brevity in Communication

    01:01:08 Navigating Business Challenges and Market Dynamics



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw


    Connect with Ronnie:

    https://x.com/roaringronny?lang=en

    https://trulyoffice.com/


    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.

    https://www.northbeam.io/


    Postscript.

    https://postscript.io/


    Richpanel.

    https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


    Saras.

    https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/


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    1 hr and 19 mins
  • E114: Sean's Back in the Green + Market Insights, Future Commerce Tech, Dynamic Budgeting & More
    May 21 2025

    In this episode of the Operators Podcast, the hosts discuss various themes surrounding market insights, personal trading experiences, and the current economic climate affecting e-commerce brands. They delve into data-driven marketing strategies, particularly focusing on the innovative view-through attribution methods being implemented by Northbeam. The conversation emphasizes the importance of key performance indicators (KPIs) in business decision-making and the need for dynamic budgeting and forecasting in an ever-changing market landscape.



    00:00 Introduction

    06:17 Navigating the Economic Climate for E-commerce Brands

    08:04 Data-Driven Marketing Strategies with Northbeam

    18:50 Understanding View-Through Attribution in Advertising

    30:08 The Importance of Key Performance Indicators (KPIs) in Business

    39:35 Dynamic Budgeting and Forecasting in Business

    46:44 Understanding Tariffs and Their Impact

    51:54 Market Valuations and Economic Insights

    53:51 Government Spending and Economic Sustainability

    01:00:21 Taxation and Incentives in the Economy

    01:12:33 The Role of Government and Trust in Commerce

    01:21:42 The Future of Driving and Technology's Impact



    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw


    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.

    https://www.northbeam.io/


    Postscript.

    https://postscript.io/


    Richpanel.

    https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


    Saras.

    https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/


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    1 hr and 25 mins
  • E113: £500M Exit. Behind The Curtain With Petfolk Founder Mike Wystrach.
    May 14 2025

    In this episode of the Operators Podcast, Mike shares his journey from founding Freshly, a meal delivery service sold to Nestle, to his current ventures in the veterinary space and venture capital. He discusses the challenges of the current economic climate for e-commerce brands, the naivety required for founders to disrupt markets, and the importance of operational efficiency.


    Mike also emphasizes the need for discipline in capital deployment and the complexities of strategic partnerships, particularly his experience with Nestle. The discussion also touches on the integration of AI in consumer businesses and the evolving landscape of the food industry, advocating for a balanced approach to health and safety regulations.



    00:00 Introduction

    03:08 Mike's Journey: From Freshly to Veterinary Ventures

    06:04 The Naivety of Founders and Market Disruption

    11:43 The Challenges of Consumer Investing

    15:56 The Importance of Discipline in Capital Deployment

    21:16 Strategic Partnerships: The Nestle Experience

    38:07 Understanding Consumer Investment and Exit Strategies

    43:48 The Importance of Realistic Outcomes in Entrepreneurship

    49:07 Future Trends in Consumer and AI Integration

    56:34 Navigating the Food Industry and Consumer Behavior

    01:00:25 Building a Successful Veterinary Business

    01:06:57 Investment Strategies and Fund Management

    01:12:42 Understanding Wealth and Happiness

    01:27:10 The Duality of Building Value and Understanding Life





    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw


    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.

    https://www.northbeam.io/


    Postscript.

    https://postscript.io/


    Richpanel.

    https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


    Saras.

    https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/

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    1 hr and 37 mins
  • E112: How US Trade Policy Could Shape The Future Of Our Brands
    May 7 2025

    In this episode, the hosts discuss the complexities of global trade, the significance of modern ERP systems for businesses, and the emotional challenges faced by entrepreneurs during business exits. The conversation highlights the current tariff landscape and the opportunities that arise amidst supply chain disruptions, emphasizing the need for effective negotiation and understanding of retailer dynamics. The conversation delves into the complexities of manufacturing, highlighting the challenges of maintaining efficiency and profitability in production. As supply chain disruptions become more prevalent, the speakers explore the opportunities that arise from volatility in the market, encouraging listeners to adapt and innovate in response to changing dynamics.



    00:00 Introduction

    06:21 The Emotional Impact of Exiting a Business

    10:52 Financial Strategies for Business Owners

    17:03 Understanding Capital Calls

    21:33 Current Tariff Landscape and Its Implications

    29:43 Opportunities Amidst Supply Chain Disruptions

    35:48 The Challenges of Manufacturing Efficiency

    42:04 Navigating Supply Chain Complexities

    50:01 The Nuances of U.S.-China Relations

    01:11:36 The Antagonistic Nature of Global Trade

    01:17:36 Ethics and Trade Regulations

    01:20:27 The Spectrum of Free Trade

    01:25:50 Competition in Global Markets

    01:32:55 The Canadian Perspective on US Trade

    01:35:44 Navigating Supply Chain Disruptions

    01:41:58 The Future of Supply Chain Management

    01:45:15 Opportunities Amidst Volatility




    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw


    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.

    https://www.northbeam.io/


    Postscript.

    https://postscript.io/


    Richpanel.

    https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


    Saras.

    https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/


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    1 hr and 48 mins
  • E111: Borrelli and Panzer Talk Tariffs.
    May 5 2025

    In this conversation, Jason sits down with Stephen Borrelli to discuss the current economic climate affecting e-commerce brands, the implications of tariffs, and insights from Jason's recent trip to China. They explore the challenges of manufacturing, the evolution of quality in production, and the formidable industrial power of China. The discussion highlights the urgency for businesses to adapt and the potential consequences of ongoing tariff policies.



    02:47 Navigating the Economic Climate

    06:07 The Impact of Tariffs on E-commerce

    08:57 Insights from a Trip to China

    15:10 The Evolution of Manufacturing and Quality

    18:03 China's Industrial Power and Global Positioning

    28:04 Cultural Insights: Navigating Business in China

    30:59 Negotiation Strategies: Building Long-Term Partnerships

    33:22 Crisis Management: Strategies for E-commerce Brands

    35:50 Maintaining Strong Partnerships in Manufacturing

    43:32 Resilience in Business: Embracing Challenges

    46:53 Optimism for the Future: Building Great Brands





    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw


    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.

    https://www.northbeam.io/


    Postscript.

    https://postscript.io/


    Richpanel.

    https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


    Saras.

    https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/


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    48 mins
  • E110: Good Businesses Are Bought, Not Sold.
    Apr 30 2025

    In this episode, the hosts discuss various challenges and strategies in the e-commerce landscape, focusing on economic factors such as tariffs, consumer sentiment, and advertising strategies. They explore the importance of inventory management, the impact of competition on margins, and the role of AI in enhancing business operations. Additionally, they delve into customer insights, sustainability in product design, and the intricacies of business acquisitions, emphasizing the need for problem-solving and timing in achieving success.


    The Operators are later joined by Freddy Ward, Co-Founder of Wild, who discusses the journey of his company, focusing on sustainability, market expansion, and the challenges of navigating the DTC landscape. He emphasizes the importance of taking risks, pragmatic valuations, and building strategic relationships for successful acquisitions.


    00:00 Introduction

    03:08 Navigating Economic Challenges and Tariffs

    06:01 Consumer Sentiment and Spending Trends

    12:09 Inventory Management and Demand Planning

    15:03 The Impact of Competition on Margins

    18:14 The Role of AI in Business Operations

    23:59 Sustainability in Product Design

    29:49 Building a Sustainable Brand

    39:02 Embracing Sustainability and Market Expansion

    42:45 Navigating the DTC Landscape and Omnichannel Strategy

    46:34 Building Strategic Relationships for Acquisition

    51:57 Understanding Market Dynamics and Transaction Sizes

    55:19 Team Growth and Company Culture

    01:01:39 Leveraging European Market Insights

    01:05:30 The Role of SMS in Revenue Growth

    01:07:29 Restructuring for Success in a Challenging Market

    01:10:24 Consumer Behavior and Product Design


    Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw


    Powered By:

    Fulfil.io.

    https://bit.ly/3pAp2vu

    The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands.


    Northbeam.

    https://www.northbeam.io/


    Postscript.

    https://postscript.io/


    Richpanel.

    https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc


    Saras.

    https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more


    Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators


    Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS

    Sign up to the 9 Operators newsletter here: https://9operators.com/


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    1 hr and 18 mins