This is the audio version of the MRP PPG Newsletter - Issue 45, December 2025.

The main feature of this episode is a change to the appointment booking process, with the implementation of the Total Triage system from the 3rd December.

The newsletter also has:

- The surgery opening hours during the Christmas and New Year period.

- Information on where to get help during the holiday season.

- A reminder to ensure you have enough medication for Christmas and New Year, and to submit your repeat prescription request well in advance.

These are the links referenced in the podcast:

To access the online booking system via the Mount Road Practice website, use the link: https://accurx.nhs.uk/patient-initiated/m83084.

To access the updated Appointments Page on the Mount Road Practice website and access videos and FAQs https://www.mountroadpractice.nhs.uk/services/appointments/

To Learn about the NHS 111 sevice - https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/

To find a Pharmacy near you - https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy

To find out more about the Haywood Urgent Treatment Centre - https://www.mpft.nhs.uk/services/walk-centre-haywood-community-hospital

We are sure you will find the content both informative and enlightening, but as always, if you have any feedback or topics you would like us to cover in future episodes, please get in touch via our website http://mountroadpracticeppg.nhs.uk or email us at admin@kidsgrovegpsppg.co.uk.

Download the newsletter here - Click to download your copy.

Subscribe to the PPG newsletter here - http://mountroadpracticeppg.nhs.uk/newsletter-registration.

More information about the PPG and its purpose can be found on the PPG website here - http://mountroadpracticeppg.nhs.uk/ppg-overview.

If you have any questions or suggestions for topics for future podcasts, please email us at admin@kidsgrovegpsppg.co.uk.

This is the Audio version of the MRP PPG Newsletter - Issue 44, November 2025.

The main item in this episode is about this year’s Christmas Parties.

The newsletter also contains items on: -

• Details about a carer advice day on Thursday, 27th November at Burslem Cricket Club.
• Details about common conditions that can be dealt with at your pharmacy without the need for a GP appointment.
• * A request to patients to inform the surgery if they no longer need or cannot attend their appointment.
• A reminder to check that your contact details held by the Surgery are up to date.

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered, don't hesitate to get in touch with us via our website http://mountroadpracticeppg.nhs.uk or email us at admin@kidsgrovegpsppg.co.uk

Link to download Newsletter - Download your copy here

Link to subscribe to the PPG Newsletter - http://mountroadpracticeppg.nhs.uk/newsletter-registration

More information about the PPG, and what it is can be found on the PPG website here - http://mountroadpracticeppg.nhs.uk/ppg-overview

This is the Audio version of the MRP PPG Newsletter - Issue 43, October 2025.

The main item in this episode is regarding the Drive to online Access

The newsletter also contains items on: -

• How to request an appointment with a specific GP.
• How to enable notifications in the NHS App
• How you can request help in setting up and using the NHS App.
• Details on the upcoming PPG & NN-PCN Podcasts.

These are the links referenced in the podcast:

Video demonstrating how to enable notifications on the NHS App - https://www.youtube.com/shorts/pDpfrbBYP7I

Link to the Online Consultation Tool on the practice website - https://accurx.nhs.uk/patient-initiated/m83084

We’re sure that you will find the content both informative and enlightening, but as always, if you have any feedback or any future topics you would like to see covered, don't hesitate to get in touch with us via our website http://mountroadpracticeppg.nhs.uk or email us at admin@kidsgrovegpsppg.co.uk

Link to download Newsletter - Download your copy here

Link to subscribe to the PPG Newsletter - http://mountroadpracticeppg.nhs.uk/newsletter-registration

More information about the PPG, and what it is can be found on the PPG website here - http://mountroadpracticeppg.nhs.uk/ppg-overview

If you have any questions or suggestions for other topics we can cover in future podcasts, you can email us at ⁠admin@kidsgrovegpsppg.co.uk⁠