• Profit + Purpose: Two Dating Businesses with Kristýna Mertlová
    Jan 4 2026
    Kristýna Mertlová built Czech Republic's first premium matchmaking empire serving Forbes-listed CEOs, while simultaneously running a completely free social impact dating platform for people with disabilities—both on WordPress and LearnDash. In this episode, she reveals the exact membership site pricing strategy that makes her €1,000 VIP service more valuable, the two-year database building period that nearly broke her, and why running two opposite business models saved her from a legal crisis. You'll Learn: - How to structure membership site pricing tiers (VIP, hybrid, e-learning) where the lowest tier makes the highest tier seem affordable - The truth about building a two-sided marketplace: why it took 2 years of zero revenue to reach critical mass - Why the LearnDash platform and WordPress became the foundation for both a for-profit premium matchmaking service and a non-profit freemium model - The legal crisis that nearly destroyed her premium matchmaking business, and how diversifying into a second business model kept her in the market - Her proprietary "Love Report" assessment tool that shows clients their value on the dating market before the first meeting - The hybrid model strategy she's developing: combining e-learning courses, group coaching, and 1-on-1 VIP sessions to scale without sacrificing quality - AI implementation tactics for membership sites: face recognition for profile photos, communication analysis, and custom-trained chatbots (not generic ChatGPT) - The exact LearnDash and WordPress tech stack built by 40 pro-bono volunteers during a Czech Digital hackathon - Why she rejected an investor who threatened to compete with her—and what happened next - How to translate personal expertise into online courses when your value is "feeling energy" and reading body language in person Key Topics Covered: - Membership site pricing architecture (00:07:53) - Freemium vs. premium business models (00:03:27) - Building critical mass in a two-sided marketplace (00:42:23) - Scaling service business with LearnDash e-learning (00:17:50) - Legal protection and data compliance (00:36:32) - WordPress and LearnDash integration strategy (00:56:17) - AI tools for enhancing membership platforms (00:28:18) - International expansion with LearnDash multi-language support (01:00:32) About Kristýna Mertlová: Kristýna is a World Certified Matchmaker and founder of Date2K, a premium matchmaking agency serving high-net-worth individuals in Czech Republic, and Mingly, a free community dating platform for people with disabilities, seniors, and others excluded from mainstream dating apps. A former member of parliament, she's spent 12 years building a matchmaking empire in a market that didn't understand the concept. Her husband Jakub, a mathematician, developed their proprietary matching algorithm. Kristýna was recently named a finalist for Woman of the Year 2025 in the Inspiration category. Connect with Kristýna: - Date2K: https://date2k.cz/ - Mingly: https://mingly.cz/ About MemberFix: MemberFix provides managed WordPress operations exclusively for membership and eLearning platforms. We handle development, support, updates, and monitoring with SLA-backed guarantees — so you can focus on growth instead of plugin updates. Trusted by Echelon Front, TechServe Alliance, and 1,000+ businesses since 2014. Book a free ops assessment at https://memberfix.rocks/contact
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    46 mins
  • From C-Suite Executive to Leadership Coach: Barb Reppert
    Dec 11 2025

    Struggling to scale your coaching or membership business without burning out? In this episode of MemberFix Radio, host Vic interviews Barb Reppert, a former CFO and COO turned executive coach who's built a thriving practice across 23 industries by doing the opposite of what most coaches do.

    In this episode, you'll learn how to:

    • Replace the myth of "work-life balance" with a framework that actually works
    • Retain clients without locking them into long contracts
    • Decide what role to hire for first when scaling a service business
    • Avoid the costly mistake of building custom tech when you're not a tech company
    • Move clients from external motivation to intrinsic motivation

    About the guest:

    Barb Reppert is a CPA, CMA, and certified executive coach with 20+ years of C-suite experience. She founded Executive Impact and works with Results Canada as a business execution specialist. She's coached leaders from $1M startups to $600M companies.

    Enjoyed this episode?

    Follow MemberFix Radio for more conversations with membership site owners and online education entrepreneurs. Need enterprise-level WordPress support for your 7-figure membership site?

    Let's talk: https://memberfix.rocks/contact

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    54 mins
  • Nurse and Online Educator: Jennifer Crowley on Building Digital Learning Products
    Nov 20 2025

    Jennifer Crowley, RN and co-founder of Life Care Management Institute, shares how she transitioned from hospital nursing to building an online education platform. Running on WordPress and LearnDash, Jennifer serves both professionals entering the life care management field and families navigating aging and caregiving decisions.

    This conversation covers practical lessons for anyone building learning platforms or productizing expertise: how published books establish professional credibility, the reality of serving two distinct audiences, managing WordPress tech challenges with LearnDash and Memberium, structuring products from textbooks to online courses to digital templates, and her perspective on AI in education.

    Whether you're a consultant considering your first digital product or already running a learning platform, Jennifer's journey from "I should write that book someday" to multi-format educator offers honest insights about the evolution of an education business.

    Full episode breakdown at https://memberfix.rocks/jennifer-crowley

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    45 mins
  • From Navy Leadership to Educational Equity: Building Inclusive Organizations That Thrive | Dr. Peter Flores III
    Nov 5 2025

    In this episode of MemberFix Radio, host Vic Dorfman interviews Dr. Peter Flores III, founder of Praxis Lead Equity, about building inclusive organizational cultures that drive business results.

    Dr. Flores brings a unique perspective from 25 years in the U.S. Navy, where he rose to leadership positions during Operation Iraqi Freedom, followed by a successful career as a K-12 educator and district-level administrator. Now he helps educational institutions, government agencies, and businesses eliminate cultural blind spots that hinder success.

    In this conversation, you'll learn:

    • The difference between equality and equity—and why it matters for your business
    • The 4-fold "praxis" framework: critical consciousness, reflection, analysis, and action
    • Why diversity is a strategic advantage, not just a buzzword
    • How to make people curious instead of trying to change their minds
    • The importance of words and clear communication in leadership
    • Technology challenges in running an online business (including WordPress and LearnDash)
    • Why equity requires action, not just conversation

    Key Quote: "My job is not to change your mind. My job is to make you curious about why you think the way you do and have you do your own inside-out work."

    About the Guest: Dr. Peter Flores III is a retired U.S. Navy veteran, former K-12 educator and administrator, and founder of Praxis Lead Equity. He works with K-12 schools, universities, and federal government agencies including the National Institutes of Health (NIH) and the Food and Drug Administration (FDA) to implement inclusive organizational cultures.

    About MemberFix Radio: Interviews and insights for membership site owners, subscription business leaders, and entrepreneurs building sustainable recurring revenue models.

    Resources:

    • Connect with Dr. Peter Flores III: https://praxisleadequity.com
    • MemberFix: https://memberfix.rocks

    Topics: Leadership, Organizational Culture, Equity, Inclusion, DEI, Membership Sites, Subscription Business, WordPress, LearnDash, Business Growth, Critical Thinking, Military Leadership, Education

    Episode Length: ~40 minutes

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    40 mins
  • How to Build a Thriving Service Business by Breaking All the Rules
    Oct 29 2025

    Debbie Caudle did something most therapists would consider insane: she walked away from insurance and Medicaid clients to build a cash-based practice. In this episode, she shares the full story of her transformation from burnt-out generalist to thriving virtual marriage coach.

    You'll learn why dropping "guaranteed" income was the best decision she ever made, how productizing therapy created leverage, and the mindset shifts that turned fear-based money decisions into strategic growth moves.

    Debbie also gets real about delegation, the role of AI in relationship-based businesses, and why "massive imperfect action" beats waiting for everything to be perfect.

    Whether you're a service provider, coach, consultant, or membership site owner, this conversation offers practical wisdom on building a business that actually supports the life you want to live.

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    38 mins
  • Why Your Upwork Job Post Is Repelling Top Talent (and What to Do Instead)
    Oct 23 2025

    Most clients sabotage their own Upwork projects before they even start — by writing job posts that instantly turn off the best freelancers and agencies. In this episode, Vic Dorfman (founder of MemberFix) breaks down why “fixed price” postings, vague requirements, and phrases like “should be an easy job” send red flags to serious professionals. Learn how to structure your job posts and project discussions to attract top-tier experts, avoid hostage projects, and build honest, productive partnerships — the same approach Vic uses after spending hundreds of thousands hiring on Upwork himself.

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    12 mins
  • Episode 13: Brian Casel on Productized Services
    Jun 18 2016
    Brian Casel on Productized Services podcast about Restaurant Engine, service which Brian went on to sell.
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    Less than 1 minute
  • Episode 12: Alec Kinnear on Not Selling Your Soul and Massively Overdelivering
    Feb 15 2016
    In this episode Alec Kinnear of FolioVision.com shares how to keep business fun, ethical and rewarding...
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    Less than 1 minute