Black Week 2025 was not what many expected - and the data behind it is unmistakable. Ingrid speaks with Benjamin Weyrich from the e-commerce agency Front Row about hard facts: why brands see almost no growth without deals, why profitability continues to decline, and why the first deal day has now become more important than Black Friday itself. Benjamin explains how brands can use Amazon Marketing Cloud to identify, for the first time, which products turn customers into fans - and which ones lose them for good. It also becomes clear that pushing clearance stock into deal events is the wrong strategy. The episode also shows which categories performed surprisingly well, where declines were noticeable, and how deal events can influence Customer Lifetime Value over the long term. And that brand-building is becoming increasingly crucial in the marketplace business. In the end, one thing becomes clear: anyone aiming to make Black Week 2026 more successful needs a solid data foundation - and a deal strategy that no longer relies on gut feeling.

Note from the Sponsor eBay:

eBay is pushing Live Shopping in Germany: with eBay Live, sellers can present their products in real-time, engage with their community, and sell directly - all in the exciting auction format that has made eBay legendary. During live shows, sellers can offer both immediate purchases and auctions, making the selling experience even more flexible. And all of this is supported by eBay’s buyer protection and transparent policies. eBay is opening up new opportunities for sellers to authentically and emotionally present their brand. Interactive live moments build trust, boost customer loyalty, and help you reach new audiences like Gen Z and Millennials. Curious on how to take part? You can find more information in our blogpost: https://marketplace-universe.com/how-ebay-live-works-a-practical-guide-for-marketplace-sellers/

Note from the sponsor bol:

January may seem like a quiet month in many markets - but not in the Netherlands and Belgium. There, the sale and clearance weeks kick off the new year with a real boost of momentum for brands and sellers. As the market leader in the Netherlands and Belgium, bol plays a central role in this. If you want to know:

- why this period represents such an extraordinary growth window for international sellers,

- how bol's campaign structure massively increases visibility, and

- why stable logistics after the Christmas peak give sellers a real competitive advantage,

then check out our blog post on Marketplace Universe. There you will also find five steps to help you make the most of the January sales: from localization and assortment strategy to scheduling your campaigns and positioning your brand for NL & BE. Click here for in-depth knowledge: https://marketplace-universe.com/january-sale-on-bol/

The EU will abolish the €150 de-minimis threshold in early 2026 - but will this really slow down Temu, Shein or AliExpress? In this episode, Ingrid talks with China-commerce expert Björn Ognibeni about why the impact will be far smaller than many hope. They explore how Chinese platforms easily absorb new duties, why Europe’s true vulnerability lies in AI-driven sourcing and product development, and how Alibaba.com already uses agentic AI to cut sourcing cycles from months to days. Björn also explains how brutal price transparency will expose many Western brands - and why Europe’s biggest weakness is that it has no serious low-price competition of its own. A concise, eye-opening look at the China wave reshaping Europe’s commerce landscape.

Note from the sponsor Channable

Thinking about selling to Switzerland - but still convinced it’s too complicated? Channable just published a deep-dive interview with Tobias Weyermann from Digitec Galaxus, Switzerland’s marketplace champion with 3.2 billion CHF in annual sales. And he also got some interesting things to say for cross-border sellers who want to target the Swiss market. Because with the Galaxus EU-Hub, sellers from the EU can tap into the Swiss market with zero onboarding fees - and even without a Swiss VAT registration. And tools like Channable help merchants meet those Swiss data standards effortlessly. Curious how onboarding really works - and whether Switzerland might be your next growth market? Then don’t miss the full interview on the Channable blog!

Note from the sponsor Octopia:

Many marketplace operators ask themselves:: How do I get strong, high quality sellers for my platform? That’s where our new partner Octopia can help. It’s the first fully integrated suite of marketplace services developed by an actual marketplace operator - the French generalist Cdiscount. With 20+ years of experience, over 2 billion GMV, 450 specialists, and 10,000 vetted sellers, Octopia’s mission is clear: they acquire sellers for you, onboard them fast, and drive their performance - so your marketplace can scale without complexity. Octopia stands out with its operational strength: targeted seller sourcing, onboarding in just 3-5 days, paneuropean fulfillment, sponsored product solutions, and access to 100+ marketplaces. With 150 business developers, churn below 1%, and double-digit GMV uplift often within weeks, Octopia delivers fast, scalable growth that’s proven across markets. If you want to know why platforms like Rakuten, Allegro, CDON or FNAC Darty trust Octopia, take a look at our company portrait!

How do small niche sellers scale internationally - without a store, without a team, and without Amazon pressure? In this episode, Ingrid speaks with Isabell Butterwegge from eBay and Kim Mooney, founder of Uncanny Collectibles in Ireland. Kim explains why internationalisation wasn’t a “nice to have” but a survival strategy. And Isabell shares how eBay data like the Export Matrix and Product Research Tool help sellers identify real demand: France strong in Arts & Antiques, Spain and Italy in Lego and watches, and Germany now one of Kim’s most important markets. They discuss why Kim stepped away from Amazon, how eBay Mag automates her international listings, and why data-driven cross-border expansion is often easier than many expect. A concise episode about pragmatic growth - and how the right setup can take you from a spare bedroom to a global customer base.

Note from the sponsor Pixelmoda:

Pixelmoda is a Milan-based pioneer in AI-assisted image and video production for fashion and luxury brands. Their AI doesn’t generate content - it enhances it. By optimizing lighting, camera angles, and model poses in real time, Pixelmoda helps teams shoot faster and smarter - cutting production costs by up to 70 % for photos and 90 % for videos. They work with over 100 brands in 20+ countries, producing more than 14 million visuals a year - including for three of the world’s top five marketplaces. A great example for their work is Rinascente in Italy, which reduced fixed content costs by a double-digit percentage while keeping its luxury look intact. Want to know more? Join our webinar "How AI-Driven Product Images & Videos Are Boosting Sales and Cutting Costs for Fashion Brands on Marketplaces” on December, 2nd 2025, 11 a.m. Register right here now! https://zoom.us/webinar/register/1717621839500/WN_3visssBjRO-pv6tgQuL-uA

Two Fashionistas Talking - SNOCKS and the Road to Marketplace Success, In this episode, Valerie takes the mic solo - joined by Laura Maria Schmidt, Lead Marketplaces at SNOCKS Group. Laura shares how SNOCKS evolved from a pure Amazon seller into a profitable multi-marketplace setup spanning 26 countries. Her key takeaways: Marketplace isn’t a side job, a dedicated marketplace team is essential. Radical KPI transparency for everyone in the company enables profit-first decisions. And successful internationalization requires systematic testing and learning in new markets. Laura’s insights are refreshingly candid - whether it’s about exiting eBay, integrating the period underwear brand Femtes, or sharing SNOCKS’ biggest failure on bol.

Note from the sponsor Kaufland:

If you also want to internationalize and are looking for a partner in Europe, Kaufland Global Marketplace is the right choice for you. With just one registration and a central account, you can sell on up to seven Kaufland marketplaces simultaneously: in Germany, Slovakia, Czechia, Poland, Austria, and, since this year, also in France and Italy. This gives you access to up to 139 million potential online customers. Kaufland also has a special treat for newcomers: anyone who registers as a new seller by January 31, 2026, will save one month's basic fee - for each country presence! Ideally, this means no basic fee for seven months! Use the promotion code X7DEAL-MPUNI and register right here now!

https://www.kauflandglobalmarketplace.com/en/seller-registration/?utm_source=newsletter&utm_medium=non-paid&utm_campaign=B2BMarketplaceUniverse&utm_content=11_2025

Note from the sponsor base

Think Amazon dominates everywhere? Think again! E.g. in Poland, shoppers spend six times more time on Allegro than on Amazon and Kaufland Global Marketplace ranks higher in user engagement. If you want to understand why Central and Eastern Europe plays by its own marketplace rules, don’t miss our next free online webinar: “Cracking the CEE Code - Marketplace Strategies for Central & Eastern Europe.” Join Ingrid on November 18th at 11 AM CET for a strategic, yet hands-on session with Timo Gerken, Managing Director DACH at Base (former baselinker). Save your seat and register right here now! https://zoom.us/webinar/register/8617538153683/WN_X14-bg1HTQOQbfMZSWNJ5w

Why does the French fashion and sports market tick differently - and what does that mean for brands? In this episode of Let's Talk Marketplace, Ingrid and Valerie discuss this topic in detail with Déborah Schinasi (founder of the consulting firm The Agent in Paris) - in a practical, pointed, and no-nonsense way. They discuss why storytelling and emotional commerce beat pure transactions, why the fashion industry is united against the spread of Shein, and how brands are scoring points despite growing price pressure. They also take a look at channel priorities: Who generates volume, who is indispensable for the image, where do Zalando, Decathlon, and La Redoute stand? There is also an outlook on the growth drivers for 2026: Secondhand is getting bigger - Vinted is already a major fashion player; AI is changing search & content; TikTok Shop has had a modest start and still stands for low-basket, but is also firmly on the watch list for live shopping.

Note from the sponsor Pixelmoda:

Pixelmoda is a Milan-based pioneer in AI-assisted image and video production for fashion and luxury brands. Their AI doesn’t generate content - it enhances it. By optimizing lighting, camera angles, and model poses in real time, Pixelmoda helps teams shoot faster and smarter - cutting production costs by up to 70 % for photos and 90 % for videos. They work with over 100 brands in 20+ countries, producing more than 14 million visuals a year - including for three of the world’s top five marketplaces. A great example for their work is Rinascente in Italy, which reduced fixed content costs by a double-digit percentage while keeping its luxury look intact. Want to know more? Check out the full case study on Marketplace Universe: https://marketplace-universe.com/best-practice-product-images-rinascente-pixelmoda/

or join the webinar "How AI-Driven Product Images & Videos Are Boosting Sales and Cutting Costs for Fashion Brands on Marketplaces” on December, 2nd 2025, 11 a.m. Register right here now! https://zoom.us/webinar/register/1717621839500/WN_3visssBjRO-pv6tgQuL-uA

Amazon introduces its new AI feature “Help Me Decide” – a shopping assistant that uses your browsing and search history to make suggestions for your next purchase. In addition to this news, Valerie and Ingrid also discuss why Bauhaus only launched its marketplace after two years of development and whether the DIY market is too late to the party. They talk about a real early starter in the refurbished goods market, namely refurbed and its planned expansion into the UK. They also take a look at Zalando's market entry in Portugal and what it means for the market there. And they talk about the highly astonishing figures that can be gleaned from the transparency reports of the Very Large Online Platforms (spoiler: Aliexpress is much bigger than most people think).

Here is the link to all the VLOP figures: https://marketplace-universe.com/chinese-platforms-in-europe/

Note from the sponsor base:

Central and Eastern Europe, global giants like Aliexpress and Temu are making waves, but it's local heroes that truly dominate the scene: Allegro leads the pack in Poland with over €12 billion in GMV, eMAG is a powerhouse in Romania, and Heureka has expanded from a price comparison site to a marketplace giant in the Czech Republic and Slovakia. And with platforms like Aliexpress, Temu, and Shein continuing to grow, CEE has become the perfect playground for e-commerce opportunities. If you want to learn more, join our webinar “Cracking the CEE Code: Marketplace Strategies for Central & Eastern Europe” on November 18th at 11 AM – Together with our partner Base we’ll dive into all the details on marketplace strategies across Central and Eastern Europe. Register right now here! https://zoom.us/webinar/register/8617538153683/WN_X14-bg1HTQOQbfMZSWNJ5w#/registration

Note from the sponsor eBay:

Christmas is just around the corner – and with it comes the biggest logistics challenge of the year. Customers expect on-time deliveries, easy returns, and full transparency. So how can sellers stay relaxed when parcel volumes explode? eBay has you covered. With the eBay shipping platform, you can easily create labels online, track every shipment automatically, and even ship parcels without a printer using QR codes. And for higher shipping volumes, eBay Fulfillment by Orange Connex takes care of the entire process. There’s more: with eBay’s “Arrives before Christmas” badge, your buyers instantly see whether their orders will arrive on time. In the end, it’s not about how many orders you get - but how many arrive happily. Check out eBay’s full Peak Season checklist and shipping tips right here now! https://www.ebay.de/verkaeuferportal/versand/peak-season

The UK marketplace game follows its own rules - and most European brands still play by the wrong ones. In this episode, Valerie and Ingrid talk with Neil Lauderdale (ex-Pentland, Speedo, Ellesse, Canterbury) about what really drives marketplace success in the UK. They discuss why Zalando and ASOS are overrated, while Next, Very, John Lewis, Debenhams, and M&S shape the market - and how Decathlon is becoming a powerful launchpad for Europe. Neil shares how logistics and local setup make or break a brand post-Brexit, and what Pentland learned as one of the first brands on TikTok Shop - where success demands creator thinking and massive content output.

The takeaway: winning in the UK means a differentiated marketplace strategy built on local retail structures - with clear roles for each platform: Premium, Off-Price, Social, Experimental.

Note from the sponsor Pixelmoda:

Founded in Milan in 2021, Pixelmoda specializes in AI-assisted image and video production. The key feature is that the AI does not generate the images, but supports the team and models in taking the best possible shots quickly by optimizing camera position, lightning, model poses, and so on. This significantly shortens production time and reduces costs up to 70 % for photo production and up to 90 % for video production. Pixelmoda produces over 14 million images and videos per year. Its customers include over 100 brands from more than 20 countries, including three of the top five global online marketplaces and lots of luxury brands. If you want to learn more about this, tune in once again in episode 126 where Ingrid and Valerie were talking to Gianni Serratzi, CEO of Pixelmoda. https://player.captivate.fm/episode/6466a3af-41fb-4fb1-98a1-0ab647a2cc41/

Note from the sponsor Taxdoo:

Taxdoo supports retailers and brands with a comprehensive platform for completing sales tax returns and accounting processes in a legally compliant and efficient manner. And this important part of your marketplace business is also increasingly being taken over by AI. That's why Jan Utterrodt, Head of Support at tax tech company Taxdoo, is our guest on episode 131 of Let's talk Marketplace. Topics will include how AI can help speed up tax processes and reduce costs, and how AI can assist with correct sales tax returns - depending on the country and product. After all, shortcomings in the handling of customs and sales tax payments can quickly get retailers into serious trouble. So tune in in three weeks' time - it's definitely worth it!

Amazon doesn't negotiate - it tests your limits. In this episode, Ingrid and Valerie, together with Amazon expert Martin Heubel, reveal what really goes on behind the scenes of the annual vendor negotiations (AVNs). They discuss why brands are facing tougher terms, shrinking margins, and higher investments, and what smart strategies can help turn the tide. Martin explains how sellers can set clear investment caps, use retail media to strengthen their position, and avoid getting caught in Amazon's profit spiral. They also talk about why hybrid models can be both a safety net and a trap, why Amazon Vendor Service (AVS) has become indispensable, and how Amazon's innovation engine is slowing down even as the company opens its logistics infrastructure to competitors. A must-listen for anyone preparing for AVNs or managing a vendor account.

Note from the sponsor MediaMarktSaturn:

Are you ready to take your sales to the next level during Black Week at MediaMarktSaturn? Then don’t miss the upcoming webinar, “Black Week Success on MediaMarktSaturn - How to Maximize Your Sales Potential”. Join the experts Nikolaus Volpini de Maestro from the retailer Nero Group and Alexander Klinger from MediaMarktSaturn, on October 13th at 2 PM for a free, live session. This webinar is perfect for brands in Electronics, Home & Living, DIY, Sports, and Toys, looking to boost their sales during Black Week. You will not only learn how to optimize your product range and inventory and set up successful campaigns, but also how to prepare for Black Week, and how to use bundles to boost your sales. Sign up right now!