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Leadership Backstage Podcast

Leadership Backstage Podcast

By: Claudia Williams
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Leadership Backstage: Conversations Uncovering Blind Spots & Breakthroughs


Leadership Backstage invites you behind the curtain of leadership, far away from polished bios and perfect LinkedIn posts and into the real, unfiltered stories that shape today’s most impactful leaders. This podcast digs into the hidden moments, blind spots, turning points, and cultural shifts that define the journey of modern leadership.


Hosted by Claudia Williams, award-winning attorney turned leadership coach and creator of frientorship®, the show brings together CEOs, founders, executives, thought leaders, and culture-builders who have weathered scaling pains, tough decisions, team crises, and the emotional challenges of leading people.


Here, conversations get honest. Vulnerability meets strategy. And leaders share the lessons they rarely talk about publicly, the setbacks, gratitude moments, rebuilding phases, and the breakthroughs that changed everything.


🔥 Why Listen to Leadership Backstage?

Because leadership isn’t a title, it’s a backstage experience filled with pressure, uncertainty, decisions with consequences, and moments that define the future of teams. Claudia creates space for leaders to speak candidly about the messy middle: building culture, failing forward, and navigating change when the spotlight isn’t on.

From these conversations, you’ll learn how leaders:


  • Identify and overcome blind spots that limit growth
  • Build cultures that act as strategic advantages
  • Lead through rapid scale, mergers, and shifting expectations
  • Spot future leaders and elevate mid-level talent
  • Make high-stakes decisions under pressure
  • Balance performance with empathy, gratitude, and connection


🎙️ What to Expect From Each Episode

Leadership Backstage brings you raw, practical, and deeply human insights through conversations that matter:

  • Leadership in Real Life: Lessons from failures, resilience, and hard-won wins
  • Culture Builders: How leaders create environments where people thrive
  • Scaling Stories: The reality of going from regional to national growth
  • Talent Insights: Spotting blind spots and developing next-gen leaders
  • Future of Work: Navigating shifting roles, expectations, and workforce changes
  • Personal Journeys: The people, mentors, and moments that shaped great leaders


Whether you’re an executive, an aspiring leader, a founder in growth mode, or someone passionate about culture and people development, Leadership Backstage gives you the conversations every leader wishes they heard earlier in their career.

Career Success Economics Leadership Management Management & Leadership Personal Development Personal Success
Episodes
  • Innovation, Growth, and Grit: Leadership Lessons from Amy Murray
    Dec 19 2025

    What does leadership really look like when the cameras are off?


    In this episode of Leadership Backstage, I sit down with Amy Murray, Partner at Pavone Group, for a conversation that goes beyond titles and success stories. We talk honestly about what it means to be a partner — the responsibility, the sleepless nights, the weight of decisions, and the moments that test you in ways no job description ever could.


    Amy shares her 30+ year journey growing alongside one company as it evolved from a small startup into a multi-agency organization. Along the way, we unpack how early life lessons shape the way we lead, why institutional memory can quietly become a risk, and how leadership has changed in a faster, more data-driven world.

    What stood out to me most was how deeply personal leadership is for Amy — from her love of handwritten thank-you notes to the influence of her mother, her faith, and the people who helped her along the way. This conversation is a reminder that leadership isn’t just about strategy or growth — it’s about intention, resilience, and the small choices that leave a lasting impact.


    If you’ve ever wondered whether leadership is supposed to feel this heavy… you’re not alone.

    In This Episode, We Talk About:

    • What becoming a partner really requires
    • The loneliness that often comes with leadership
    • How perseverance and problem-solving are learned early
    • The hidden risks of relying on institutional memory
    • Why asking better questions builds stronger teams
    • How small, thoughtful actions can matter more than big moments



    About My Guest

    Amy Murray is a Partner at Pavone Group, a multi-agency marketing and communications organization. With more than three decades of experience, Amy has helped guide the company through growth, diversification, and change — always with a people-first approach.


    🌐 pavonegroup.com

    📧 abeamer@pavone.net


    Join the Conversation


    If this episode resonated with you:

    👍 Please like the video

    💬 Comment and tell me what part of leadership you find most challenging

    🔁 Share this with someone who could use this conversation

    🔔 And subscribe for more honest, behind-the-scenes leadership stories


    Thanks so much for being here! I’m grateful you’re part of this community.

    — Claudia


    #Leadership #LeadershipDevelopment #ExecutiveLeadership #WomenInLeadership #BusinessGrowth #CareerJourney #Resilience #LeadershipPodcast #MarketingLeadership #AgencyLife #LeadershipBackstage #ProfessionalGrowth #LeadershipMatters #LeadershipTips

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    54 mins
  • Navigating Leadership and Business Growth in Law Firms: A Conversation with Steve Williams
    Dec 12 2025

    In this episode of Leadership Backstage, host Claudia Williams sits down with Steve Williams, a leading expert in landlord-tenant law and the managing partner of Cohen Segs Palace, Greenhall, and Furman.


    Steve shares his remarkable journey from working in a small real estate firm to leading a multi-state national law practice. Discover how he approaches leadership, business development, rainmaker-tactician dynamics, firm culture, professional growth, and the evolving landscape of client relationships.


    He also opens up about work-life balance, a major health scare, and his heartfelt advice for young lawyers looking to build a purposeful and successful career.


    If you enjoy conversations that unpack real leadership, legal practice, and professional growth—don’t forget to like, share, and subscribe!


    CHAPTERS

    00:00 Introduction to Leadership Backstage

    01:21 Meet Steve Williams: Legal Expert and Managing Partner

    03:45 Steve's Journey to Cohen Segs

    05:39 Challenges and Leadership at Cohen Segs

    00:39 Balancing Business Development and Legal Expertise

    02:36 The Importance of Firm Culture and Opportunities

    14:11 Navigating Professional Growth and Firm Structure

    24:18 Committee Structures and Firm Management

    30:40 Investing in People and Technology

    32:15 Steve's Path from Trial Lawyer to Leader

    32:46 Managing Partner Journey

    33:45 Balancing Careers and Family Life

    34:15 Work-Life Balance Challenges

    40:54 Building a Professional Network

    49:24 Health Scare and Team Support

    53:08 Advice for Young Lawyers

    57:33 Firm Services and Conclusion


    #Leadership #LawFirm #BusinessDevelopment #ProfessionalServices #ClientRelationships #WorkLifeBalance #EntrepreneurMindset #LawyerLife #LeadershipBackstage #LegalProfession

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    1 hr
  • From Marketing Intern to CEO: Inside Betsy Hamm’s Leadership Journey | Leadership Backstage
    Dec 5 2025

    In this episode of Leadership Backstage, we sit down with Betsy Hamm, whose career journey spans from a marketing intern at Hershey to the CEO of Duck Donuts, one of the most beloved franchise brands in the world.


    Betsy takes us behind the scenes of scaling a family-owned business into an international franchise, navigating rapid growth, maintaining consistency, and leading through major organizational change. She also opens up about the challenges women face in leadership, why strategic planning matters, and how relationships and team culture drive long-term success.


    From surviving early career mistakes to launching a new business of her own, Betsy shares actionable lessons, candid stories, and leadership insights for anyone navigating growth, franchising, team building, or entrepreneurship.


    Episode Breakdown

    00:00 Introduction to Leadership Backstage

    00:15 Meet Betsy Hamm: From Roller Coasters to Donuts

    00:59 Betsy’s Career Journey: From Marketing to CEO

    03:08 The Rise of Duck Donuts: From Local to Global

    06:24 Challenges of Franchising & Maintaining Consistency

    10:14 Navigating Rapid Growth & Scaling

    16:43 Transitioning Leadership & Private Equity

    24:40 Working with Founders & Driving Change

    29:30 Universal Business Strategies

    31:05 Learning from Mistakes

    33:09 Proud Moments & Career Highlights

    34:48 Launching a New Venture

    37:00 Supporting Women in Leadership

    46:01 Professional Development & Growth

    54:05 Strategic Planning for Business Success

    56:49 Closing Thoughts & Contact Info


    #LeadershipBackstage #BetsyHamm #DuckDonuts #WomenInLeadership

    #Entrepreneurship #Franchising #BusinessGrowth #LeadershipPodcast

    #CareerDevelopment #ScalingBusinesses #CEOInsights #LeadershipJourney

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    57 mins
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