Episodes

  • Will your next user be an AI agent? The future of content delivery with Fabrice Lacroix, founder of Fluid Topics

    Will your next user be an AI agent? The future of content delivery with Fabrice Lacroix, founder of Fluid Topics
    Jul 5 2025
    In this podcast, I chat with Fabrice Lacroix, founder of Fluid Topics, about the evolution of technical communication. Fabrice describes the industry's progression from delivering static, monolithic PDFs to using Content Delivery Platforms (CDPs) that provide dynamic, topic-based information directly to users, to then engineering content not just for human consumption, but for AI agents that will use this knowledge to automate complex tasks and workflows.
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    44 mins
  • AI Book Club recording and notes for The Singularity is Nearer, by Ray Kurzweil

    AI Book Club recording and notes for The Singularity is Nearer, by Ray Kurzweil
    Jun 15 2025
    This is a recording of our AI Book Club session discussing Ray Kurzweil's The Singularity is Nearer podcast: When We Merge With AI. You can watch the recording on YouTube, listen to the audio file, read some summary notes, browse discussion questions, and even listen to a NotebookLM podcast (based on the summary). There are 5 people in this book club discussion, and we focus a lot on the topics of acceleration, especially as we see it happening in the workplace. We also weigh in on Kurzweil's techno utopianism and how persuaded we are by the arguments about AGI landing...
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    56 mins
  • Notes and discussion for Suleyman's The Coming Wave: AI, Power, and Our Future + AI Book Club recording and transcript

    Notes and discussion for Suleyman's The Coming Wave: AI, Power, and Our Future + AI Book Club recording and transcript
    May 17 2025
    This post describes the key arguments and themes in The Coming Wave: AI, Power, and Our Future, by Mustafa Suleyman, for the AI Book Club: A Human in the Loop. This post not only breaks down the logic but also jumps off into some themes (beyond the book) that might be more tech-writer relevant, such as potential future job titles, areas of focus for tech writers to thrive now, questions for discussion, and more. It also contains the book club recording.
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    1 hr
  • Notes and discussion for Jonathan Warner's More Than Words: How to Think About Writing in the Age of AI

    Notes and discussion for Jonathan Warner's More Than Words: How to Think About Writing in the Age of AI
    Apr 15 2025
    This post has notes and questions for discussion for More Than Words: How to Think About Writing in the Age of AI, published in February 2025 by Jonathan Warner. Warner's book, which explores what we lose when we outsource writing to AI, is the first book in the AI Book Club: A Human in the Loop.
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    1 hr
  • Rethinking traditional approaches to release notes -- recording of WTD Australia presentation

    Rethinking traditional approaches to release notes -- recording of WTD Australia presentation
    Feb 17 2025
    I gave a presentation to the Write the Docs Australia group on using AI to write release notes using file diffs, on Feb 16, 2025. Here's the recording, presentation description, and transcript.
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    57 mins
  • My 2025 trends predictions for tech comm

    My 2025 trends predictions for tech comm
    Jan 5 2025
    It's that time of year again when we take to analyzing trends. If you know me, you're probably gearing up for a load of AI-optimistic predictions because, as I've noted in previous posts like Unpacking the issues from AI, I'm an AI optimist. However, my AI optimism isn't based on hype or the current tech zeitgeist. Rather, I'm an AI optimist because my daily experiences using AI for technical documentation, especially API docs, throughout 2024 has shown it to be invaluable.
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    21 mins
  • [Podcast] GenAI and Document360: Conversation with Saravana Kumar

    [Podcast] GenAI and Document360: Conversation with Saravana Kumar
    Oct 6 2024
    This podcast explores GenAI in technical documentation scenarios, highlighting the AI features and capabilities provided in Document360. I talk with Saravana Kumar, CEO of Kovai.co, which makes Document360, about how AI is changing search functionality and reducing support costs in knowledge bases. We discuss practical applications of AI for technical writers, including automated tagging, SEO optimization, glossary creation, and more. Saravana shares about AI agent workflows, conversational search experiences, automating screenshot captures, and much more.
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    50 mins
  • Podcast: Task decomposition and complex tree diagrams

    Podcast: Task decomposition and complex tree diagrams
    Jul 28 2024
    This tutorial will help you understand task decomposition by guiding you through the process of creating a complex tree diagram that's too sophisticated for an AI tool to create at once. Whether you're creating tree diagrams or not, it doesn't matter. This is just an example of how to break down complex information into smaller chunks and pass it into AI.
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    19 mins