How important is your customer success team in providing care to your residents? We’d say it’s more important than you think! Join us as Melissa Reyna, VP of Customer Success for MasVida Health provides valuable insights on building a successful team in the long-term care industry. Discover the key traits of a winning team, learn how to stay ahead with the latest tools and trends, and find out Melissa's secrets to fostering collaboration and unlocking the potential of your customer success team.

Want to learn more about MasVida Health? Check it out here: MasVidaHealth.com

Is providing medical oxygen to your residents giving you a headache? Is oxygen creating a big demand for your time? On this week’s episode we are joined by Brandi Whiteley, Senior VP of Compliance and Clinical Initiatives, to discuss how you can level-up your oxygen program. She walks us through several topics like: the definition of medical oxygen, needs of a patient on oxygen, the biggest issues operators/administrators are facing concerning providing oxygen, and the options you have when choosing oxygen for your residents. Want to learn more about MasVida Health's medical oxygen program? Check it out here: MasVidaHealth.com/medical-oxygen-therapy