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Decidedly I Decision Tips for Business Owners

Decidedly I Decision Tips for Business Owners

By: Sanger Smith and Shawn Smith
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 Defeating bad decision-making for family business owners, so you can improve their health, wealth, and relationships.Sanger Smith and Shawn Smith Economics Leadership Management & Leadership
Episodes
  • Deciding to Ask Bigger Questions: Spencer Klavan on Science, Faith & Building a Meaningful Business // REPLAY

    Deciding to Ask Bigger Questions: Spencer Klavan on Science, Faith & Building a Meaningful Business // REPLAY
    May 21 2025
    What’s the real point of your business — and your life?In this mind-opening conversation, scholar and cultural commentator Spencer Klavan joins host Sanger Smith to explore one of the most overlooked foundations in entrepreneurship: God.Spencer, associate editor of the Claremont Review of Books and host of Young Heretics, draws from ancient philosophy, Western civilization, and his own theological lens to examine what happens when faith, science, and leadership intersect.Whether you’re leading a company, raising a family, or just trying to figure out why the world feels so off lately — this conversation pulls back the curtain on the real questions we’re all wrestling with.This episode isn’t just philosophical — it’s deeply practical. It's a wake-up call for any leader building something on shaky ground.If you’ve ever asked yourself, “Is there more to this than money, metrics, and growth?” — this is the episode to press play on.KEY TOPICSWhy you can’t separate science from theology — and why that matters for leaders todayHow the Protestant Reformation and the Scientific Revolution were asking the same question: “What is truth?”Why the collapse of secularism is fueling a spiritual hunger in business, culture, and everyday lifeThe rise of AI, the myth of human replacement, and the eternal longing tech can’t fillWhat Russell Brand, Ion Hirsi Ali, and modern seekers reveal about the return to faithThe role of humility in leadership — and how to be the mentor people run to at 2AMWhy the telos (final cause) of your company may be the most important question you’re not askingCHAPTERS00:00 Introduction 01:20 The Role of Theology in Business03:31 Scientific Revolution and Religion07:21 Philosophy and Science Intertwined17:02 Modern Atheism and Its Decline21:02 Spirituality in Business Leadership30:01 Defining True Christianity32:09 Debating the Apostle Creed33:02 Historical Context of Christian Creeds34:39 Modern Converts and Cultural Christianity36:37 Stages of Faith Development38:56 Challenges in Faith and Personal Responsibility47:21 The Role of Technology in Faith53:00 Final Thoughts and Leadership InsightsCONNECT WITH USwww.decidedlypodcast.com Join us on Instagram: www.instagram.com/decidedlypodcast Join us on Facebook: https://www.facebook.com/decidedlypodcast Shawn’s Instagram: www.instagram.com/shawn_d_smith Sanger’s Instagram: www.instagram.com/sangersmith MAKING A FINANCIAL DECISION?At Decidedly Wealth Management, we focus on decision-making as the foundational element of success, in our effort to empower families to purposefully apply their wealth to fulfill their values and build a thriving legacy.LEARN MOREwww.decidedlywealth.com SUBSCRIBE TO OUR WEEKLY DECISION-MAKING TIP EMAILJoin us every Wednesday for more strategies to DEFEAT bad decision-making - one episode ata time!CONNECT WITH SPENCER KLAVANInstagram: @sklavan Facebook: ⁠https://www.facebook.com/SpencerAKlavan/⁠ LinkedIn: ⁠https://www.linkedin.com/in/spencer-klavan-0a963631/⁠ ⁠How to Save the West: Ancient Wisdom for 5 Modern Crises⁠ ⁠Light of the Mind, Light of the World: How New Science is Illuminating Ancient Truths About God⁠ The New Jerusalem Substack: ⁠https://thenewjerusalem.substack.com/⁠ Rejoice Evermore Substack: ⁠https://rejoiceevermore.substack.com/⁠ Podcast: ⁠https://podcasts.apple.com/us/podcast/young-heretics/id1513602173⁠ Spencer Klavan is a scholar, associate editor of the Claremont Review of Books, and host of the Young Heretics podcast. A graduate of Yale, he earned his doctorate in ancient Greek literature from Oxford University. Spencer’s deep understanding of the roots of Western civilization makes him a trustworthy guide for navigating our evolving culture, and what we can do to help. His analysis: The situation is dire. But every crisis we face today we have faced—and surmounted—before.
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    1 hr
  • Deciding to Deliver World-Class Customer Experiences with Dr. Joseph Michelli | The Michelli Experience

    Deciding to Deliver World-Class Customer Experiences with Dr. Joseph Michelli | The Michelli Experience
    May 14 2025
    What makes a customer feel like they matter? In this powerhouse conversation, bestselling author and world-renowned customer experience consultant Dr. Joseph Michelli joins us to unpack the magic behind some of the most beloved brands in the world — from Ritz Carlton and Starbucks to Zappos, Mercedes-Benz, and more. Whether you're a business owner, team leader, or someone obsessed with elevating your client journey — this episode is your blueprint. This conversation isn’t just about customer service — it’s about legacy. The kind that turns clients into loyal fans and employees into brand ambassadors. If you’ve ever wondered what truly sets great businesses apart, you’ll want to hit play on this one. KEY TOPICS The “chocolate on the pillow” effect: How small, thoughtful details create unforgettable experiences Why not every customer is right — and how to know which feedback is worth your energy The art of designing a space and culture that your team and clients love What Chick-fil-A does that AI never could How to use brand rituals to stand out in a saturated market Why the future of business is deeply personal — not just digital CHAPTERS 00:00 Welcome to the New Studio 02:26 Introducing Dr. Joseph Micelli 03:15 Implementing 'Carry the Bag' Concept 04:11 Signature Moments in Customer Experience 06:22 Balancing Consistency and Innovation 12:27 Understanding Target Customers and Aspirations 22:39 Challenges in Customer Perception 29:37 The Importance of Company Culture 30:26 Employee Feedback and Engagement 30:58 AI in Customer Experience 34:29 Human Touch vs. AI in Customer Service 37:45 Balancing Technology and Human Interaction 40:32 Personalized Customer Service 44:28 Effective Sales Techniques 54:29 Decision Making in Business 55:58 Conclusion and Key Takeaways MENTIONED IN THIS EPISODE All Business is Personal: https://www.amazon.com/All-Business-Personal-Human-Centered-Technology-Powered/dp/1637746768 CONNECT WITH US www.decidedlypodcast.com Join us on Instagram: www.instagram.com/decidedlypodcast Join us on Facebook: https://www.facebook.com/decidedlypodcast Shawn’s Instagram: www.instagram.com/shawn_d_smith Sanger’s Instagram: www.instagram.com/sangersmith MAKING A FINANCIAL DECISION? At Decidedly Wealth Management, we focus on decision-making as the foundational element of success, in our effort to empower families to purposefully apply their wealth to fulfill their values and build a thriving legacy. LEARN MORE www.decidedlywealth.com SUBSCRIBE TO OUR WEEKLY DECISION-MAKING TIP EMAIL Join us every Wednesday for more strategies to DEFEAT bad decision-making - one episode ata time! CONNECT WITH DR. JOSEPH MICHELLI Website: https://www.josephmichelli.com/ Podcast: https://www.josephmichelli.com/podcast/ X: https://x.com/josephmichelli Facebook: https://www.facebook.com/TheMichelliExperience LinkedIn: https://www.linkedin.com/in/josephmichelli/ Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.
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    58 mins
  • Deciding to Harness Celebrity Energy in Entrepreneurship: What It Takes to Make True Impact with Whitney Uland (REPLAY)

    Deciding to Harness Celebrity Energy in Entrepreneurship: What It Takes to Make True Impact with Whitney Uland (REPLAY)
    May 7 2025
    In this episode of the Decidedly podcast, hosts Sanger Smith and Shawn Smith engage in a lively discussion with guest Whitney Uland, a multifaceted entrepreneur, filmmaker, and expert in intentional living. Whitney shares her insights on harnessing 'celebrity energy' to empower entrepreneurs to build successful personal brands. Through her unique perspective, Whitney explores the psychological barriers holding people back from achieving fame and how to overcome them. The conversation dives deep into the value of authenticity in personal branding, navigating industry changes, and the importance of picking the right goals. Whitney also discusses her background in acting and filmmaking, and how personal experiences shaped her career path. Listeners will gain valuable tips on hacking their mindset and nervous system to achieve their big visions for life and business.KEY TOPICSDebunking the idea of fame, wealth, and achievement being innately greedy.Nervous system hacking to prevent holding yourself back from your full potential.Refining your ability to pivot when things aren’t going according to plan.The trap of meaningless goals, and how to avoid them.CHAPTERS00:00 Introduction and Podcast Information04:56 The Concept of Celebrity Energy08:54 Overcoming Rejection and Building Confidence13:00 Navigating the Entertainment Industry15:07 The Impact of Strikes and Adapting to Change18:13 Setting and Achieving Goals25:59 Challenges Faced by Underrepresented Groups26:12 Impact of Trauma on Personal Growth26:39 Mindset and Wealth Creation27:40 The Importance of Self-Worth28:07 Overcoming Everyday Challenges29:47 Empowering Clients with Tools for Success31:57 Setting and Achieving Goals40:14 Navigating Social Media for Personal Branding53:53 Final Thoughts and TakeawaysMENTIONED IN THIS EPISODEBrooke Castillo: https://www.thelifecoachschool.com/ CONNECT WITH USwww.decidedlypodcast.com Join us on Instagram: www.instagram.com/decidedlypodcast Join us on Facebook: https://www.facebook.com/decidedlypodcast Shawn’s Instagram: www.instagram.com/shawn_d_smith Sanger’s Instagram: www.instagram.com/sangersmith MAKING A FINANCIAL DECISION?At Decidedly Wealth Management, we focus on decision-making as the foundational element of success, in our effort to empower families to purposefully apply their wealth to fulfill their values and build a thriving legacy.LEARN MOREwww.decidedlywealth.com SUBSCRIBE TO OUR WEEKLY DECISION-MAKING TIP EMAILJoin us every Wednesday for more strategies to DEFEAT bad decision-making - one episode ata time!CONNECT WITH WHITNEY ULANDWebsite: Coaching - https://www.abundantartistcoaching.com // Acting/Filmmaking - http://www.whitneyuland.com/ Whitney’s Episode on the Tom Kelly Show: https://podcasts.apple.com/us/podcast/307-celebrity-energy-whitney-uland/id1501986299?i=1000618598564 Instagram: www.instagram.com/whitneyuland Podcast, The Abundant Artist: https://podcasts.apple.com/us/podcast/the-abundant-artist-podcast/id1512877614 TikTok: www.tiktok.com/@whitneyuland Whitney Uland is a multifaceted entrepreneur, filmmaker, actor, and expert in intentional living. With her perspective on harnessing "celebrity energy," Whitney empowers entrepreneurs to leverage their personal brand and authenticity to build thriving businesses. As the owner of Abundant Artist Coaching and Outer Darkness Films, she combines her expertise in intentional living, brain optimization, and mindset practices to guide entrepreneurs toward unlocking their full potential. From her acclaimed debut feature film "The Cosmos Sisters" to her dedication to helping entrepreneurs tap into their inner celebrity energy, Whitney is committed to cultivating unique personal brands.
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    56 mins

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