Episodes

  • Episode 41 | Part Two: Andy Busser

    Episode 41 | Part Two: Andy Busser
    Aug 11 2025
    In this second half of their conversation, David and Andy Busser get into the day-to-day teaching and reinforcing of the culture at Pitcairn. Andy answers all the important culture questions around his firm’s historic first acquisition of Brightside Partners.
    Show More Show Less
    30 mins
  • Episode 41 | Part One: Andy Busser

    Episode 41 | Part One: Andy Busser
    Aug 4 2025
    For over 100 years now, Pitcairn has served and advised ultra-high-net-worth families on matters of legacy and wealth. In 2023, the firm’s centennial year, Andy Busser was appointed its CEO — and in this episode, he and David discuss honoring a century-old culture while also leading with one’s own vision for the future. Andy offers a unique insight on the returns from investing in the company culture.
    Show More Show Less
    24 mins
  • Episode 40 | Part Two: Chris Gheysens

    Episode 40 | Part Two: Chris Gheysens
    Jul 21 2025
    In this second part of their conversation, David and Chris Gheysens continue to discuss the systems with which they transfer and reinforce the culture at Wawa. Chris expands on the idea of culture as a feedback loop, and shares the advice he would give his younger self.
    Show More Show Less
    29 mins
  • Episode 40 | Part One: Chris Gheysens

    Episode 40 | Part One: Chris Gheysens
    Jul 14 2025
    For over 60 years now, the Wawa chain of convenience stores has been supplying the US East Coast with fresh food and consistently positive customer experiences. In the course of this two-part conversation, David takes a deep dive into the company culture behind the success — with the CEO of Wawa himself, Chris Gheysens. In this episode, Chris talks about embedding the culture in new geographies as the company expands to more cities, and finding the balance between results and the welfare of their associates.
    Show More Show Less
    23 mins
  • Episode 39 | Part Two: Brian Roers

    Episode 39 | Part Two: Brian Roers
    Jun 30 2025
    The conversation continues with Brian Roers of Roers Companies. In this episode, he shares with David some of the challenges that come with expanding to now over a dozen states in the US. Brian reflects on the importance of being loud as a leader and having the right team when looking to the future.
    Show More Show Less
    28 mins
  • Episode 39 | Part One: Brian Roers

    Episode 39 | Part One: Brian Roers
    Jun 23 2025
    In this first of a two-part conversation, Brian Roers shares his journey of co-founding Roers Companies with his brother Kent, and becoming a culture champion along the way. Roers Companies is a multi-awarded multifamily and commercial real estate development firm based in Minnesota. It was founded in 2012 — and by 2024, was recognized by Inc. 5000 as the 344th fastest-growing private company in America. At the heart of their remarkable growth is their Culture Blueprint, and a daily commitment to their culture.
    Show More Show Less
    27 mins
  • Episode 38 | Part Two: Steven Shapiro & Nancy Shapiro Rapport

    Episode 38 | Part Two: Steven Shapiro & Nancy Shapiro Rapport
    Jun 9 2025
    David resumes the conversation with Steven Shapiro and Nancy Shapiro Rapport on designing Our Family Culture. Nancy and Steven explain how Our Family Culture shapes the way conversations are taking place between parents and children, and why repetition matters when parenting with purpose.
    Show More Show Less
    32 mins
  • Episode 38 | Part One: Steven Shapiro & Nancy Shapiro Rapport

    Episode 38 | Part One: Steven Shapiro & Nancy Shapiro Rapport
    Jun 2 2025
    What does it mean to be the Culture Architect of one’s family? Over the past year, David has worked with brother-sister duo and lifelong educators Steven Shapiro and Nancy Shapiro Rapport to explore this question. In this episode, they recount the story of coming together and collaborating on Our Family Culture, a system designed to help parents be more purposeful in creating a healthy culture for their families.
    Show More Show Less
    25 mins