This is the 2nd installment from this national broadcast on the topic of Compensation. Andrew shares REALITY from his work with 38 non-healthcare companies he helped create Compensation systems for, and applies the Success Patterns to Hospice and Homecare operations. A person of Intelligence should be able to transpose the principles from this broadcast to ANY business or organization.

Labor is the #1 cost in many business sectors, yet most organizations “weenie out” on Compensation systems that would revolutionize their operations and results out of irrational fear. Human behavior follows pay, in all of its forms. High-performing, World-Class organizations hard-wire Compensation to the Standards and Results they want! You’ll hear how to structure expenses to profit at both high and low revenue or census, why “less people paid well” raises quality and your ability to pay well! The playbook: set a few critical Standards (e.g., Perfect Visits + Perfect Documentation), move fast, pilot with a WINNER, train with System7, and fuse all with Accountability.

Chapter Markers

(00:12) Why Compensation First – MVI’s data-grounded lens; aligning pay with human behavior.

(04:19) Revenue vs. Expense Reality – Census up/down isn’t talent; design to profit in any weather.

(06:56) Structure Costs On Purpose – Make costs more variable; payroll is the big lever.

(07:16) Proof In Practice – Activity-based comp; documentation to standard; 100% productivity lift.

(14:16) Less People, Paid Well – Quality rises with meritocracy; confidence and standards over headcount.

(19:44) Managers As Replicators – 70% of development, morale, retention stems from the manager relationship.

(20:55) Free Managers To Lead – Systems monitor documentation/productivity/reviews; managers coach.

(25:09) Meaning > Money Alone – Pay matters, but meaning and manager quality drive stickiness.

(27:00) Compensation Must Teach – Every paycheck signals the standard; you are a teaching org.

(30:26) The System Overview – Self-regulation, ownership, accountability, manager focus.

(33:02) Set Few, Fast Standards – Perfect Visits + Perfect Documentation; move quickly, avoid committees.

(37:20) Brand & Protect The Bonus – Introduce “SuperPay”; never remove the standards bonus (~5%).

(40:41) Win Influencers, Reduce Fear – Show “now vs. new” pay deltas; sequence buy-in.

(45:28) Pilot → Train → Contract – Pilot with a winner; train with System Seven; accountability contracts.

(50:14) Iterate To ‘Best & Fairest’ – Keep tuning; focus the org on patients/families and clinical managers.

(53:03–56:42) Examples & Close – Real-world SuperPay explainer; closing logistics and sign-off.

Song: If All the World Were Right - andrew reed & the liberation

Album: If All the World Were Right (Trilogy II Album 1)

Social Media Links

www.mvi.life

Official Website: www.multiviewinc.com

YouTube: https://www.youtube.com/user/mvimedia

LinkedIn: https://www.linkedin.com/company/mviteachers/?viewAsMember=true

Facebook: https://www.facebook.com/multiview.incorporated

Instagram: https://www.instagram.com/multi.viewinc/?hl=en

MVI Phone #: (828) 698-5885

Click here to view the episode transcript.

Watch out for the next message, every two weeks on Monday @ 7:01 am EST!

"We live in a world of Incentives and Disincentives."

And if we are intelligent, we can solve most of our organizations problems and frustrations by aligning our compensation systems with the results we want to achieve. In MVI's measurements, NO ORGANIZATION HAS EVER ACHIEVED AND MAINTAINED WORLD-CLASS QUALITY AND ECONOMICS WITHOUT ADDRESSING THEIR COMPENSATION SYSTEMS.

In this powerful opening to a 4-part series, Andrew Reed explores the most misunderstood aspects in creating a World-Class organization: Compensation. Drawing on over three decades of strategic consulting and firsthand experience with high-performing, award-winning companies, Andrew dissects how Compensation shapes human behavior, and ultimately builds or breaks the quality of an organization.

Learn how most organizations unconsciously reward mediocrity while expecting greatness (and are thus frustrated).

Remember, Compensation is not just defined in terms of money, as the environment, as well as how to live life well, are perhaps even more important!

Chapter Markers

(00:00) – The Hidden Starting Point of Excellence
Why all world-class organizations actually begin with compensation—not culture, mission, or vision.

(03:45) – What Your Pay System Really Says About You
How compensation reveals your organization's true values, regardless of what’s written on the wall.

(07:33) – When Fairness Backfires
The consequences of paying everyone equally—and how it unintentionally crushes performance.

(13:50) – Culture Follows Pay, Not the Other Way Around
The myth of culture-first organizations and why compensation ultimately drives beliefs and behavior.

(20:10) – Creating Space for Excellence
How bold pay structures raise the ceiling on human potential and help high performers rise.

(25:55) – Compensation as a Moral Act
Pay isn’t just economic—it’s ethical and spiritual. What you reward reveals your leadership soul.

(33:12) – Vision Boards, Values, and the Value of Risk
Why inspiring words fall flat without a comp system that aligns with responsibility and risk-taking.

(42:41) – Rethinking Fairness and Scarcity
Breaking out of poverty mindsets and learning to reward courage, not conformity.

(53:18) – Reward Systems Already Exist—Good or Bad
Every organization already has a comp system; the question is whether it builds or breaks greatness.

(01:02:21) – Designing Pay to Inspire the Exceptional
Practical reflections on redesigning compensation to cultivate strength, character, and excellence.

(01:06:00) – Closing Reflections & Challenge to Leaders
A call to confront how your compensation choices are shaping your people—and your legacy.

Song: If All the World Were Right - andrew reed & the liberation

Album: If All the World Were Right (Trilogy II Album 1)

Social Media Links

www.mvi.life

Official Website: www.multiviewinc.com

YouTube: https://www.youtube.com/user/mvimedia

LinkedIn: https://www.linkedin.com/company/mviteachers/?viewAsMember=true

Facebook: https://www.facebook.com/multiview.incorporated

Instagram: https://www.instagram.com/multi.viewinc/?hl=en

MVI Phone #: (828) 698-5885

Click here to view the episode transcript.

Watch out for the next message, every two weeks on Monday @ 7:01am EST!

"Compensation is not just economics. It’s a moral issue. It’s a spiritual issue."

This episode completes the 2nd process, People Selection, and continues a dive into the remaining 2 processes of a World-Class People System, 3) People Development and 4) People Retention.

A company’s Quality is “no more or less” than the Quality of its People Systems. The processes in these systems dictate exactly the Quality of the organization’s products and services. Most organizations only use methods and practices of the 50th percentile…that is….mediocre and average. And wonder why this is so and are often frustrated that they are still get regular complaints, have screw-ups, service failure and an overall loss of reputation/value of the enterprise.

This episode draws on the professional insights from the organizational experts at Multi-View Incorporated and assembles the Best-Known Success Patterns/Practices in this CORE area of FOCUS for any World-Class enterprise. Based on over 27 years of experience with more than 1,300 organizations, this message will inspire and help give the listener a VISION of how to create such a People System.

The 4 Processes in a World-Class People System:

1. People Attraction
2. People Selection
3. People Development
4. People Retention

Song: If All the World Were Right - andrew reed & the liberation

Album: If All the World Were Right (Trilogy II Album 1)

Social Media Links

www.mvi.life

Official Website: www.multiviewinc.com

YouTube: https://www.youtube.com/user/mvimedia

LinkedIn: https://www.linkedin.com/company/mviteachers/?viewAsMember=true

Facebook: https://www.facebook.com/multiview.incorporated

Instagram: https://www.instagram.com/multi.viewinc/?hl=en

MVI Phone #: (828) 698-5885

Click here to view the episode transcript.

Watch out for the next message, every two weeks on Monday @ 7:00am EST!