Episodes

  • Episode 147: AI Browsers (Comet, Dia, Atlas & More)

    Episode 147: AI Browsers (Comet, Dia, Atlas & More)
    Oct 28 2025
    In this week's episode of Commerce Today, we dive deep into the innovative, brand new world of AI browsers and their impact on e-commerce. Discover how AI browsers like OpenAI's Atlas, Comet by Perplexity, and Dia by The Browser Company are transforming online shopping and user experiences. Watch live demos of these new browsers, see how they perform real-time purchase tasks, and explore their implications for both B2C and B2B sectors. Plus, learn what steps you need to take to stay ahead in this fast-evolving landscape. Don't miss this episode packed with insights and practical demonstrations!
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    34 mins
  • Episode 146: Your Next Customer is an AI: Preparing for the Agentic Commerce Wave

    Episode 146: Your Next Customer is an AI: Preparing for the Agentic Commerce Wave
    Oct 21 2025
    The way we shop is about to change forever. In the era of agentic commerce, AI agents will shop on behalf of consumers, evaluating options, comparing data, and making purchase decisions in real time. When someone asks their AI to find the best product that fits their needs, will your brand even be considered? This episode breaks down the three essential pillars that determine your readiness for an AI-driven marketplace: Structured Data, Real-Time Availability, and Digital Reputation. Learn how to position your business for visibility and success in an AI-first world.
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    22 mins
  • Episode 145: Beyond the 'Buy' Button: A Playbook for Profitable Social Commerce

    Episode 145: Beyond the 'Buy' Button: A Playbook for Profitable Social Commerce
    Oct 14 2025
    The line between content and commerce has disappeared. Platforms like TikTok Shop and Instagram Checkout have transformed social media from a place of discovery into a direct sales channel. But thriving in social commerce takes more than adding a “buy” button—it requires a completely new playbook. In this episode, we unpack the Three C’s of profitable social commerce: Content, Community, and Conversion. You’ll learn how to craft shoppable content that entertains, build a community that trusts your brand, and manage the operational backbone that turns engagement into loyal customers.
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    20 mins
  • Episode 144: The Amazon Dilemma: Winning on Marketplaces Without Killing Your Brand

    Episode 144: The Amazon Dilemma: Winning on Marketplaces Without Killing Your Brand
    Oct 7 2025
    For many brands, selling on Amazon isn’t optional; it’s essential. But that opportunity comes with real trade-offs. The scale and exposure are unmatched, yet the risks are significant: shrinking margins, brand dilution, and the potential to undercut your own DTC sales. The real challenge isn’t whether to sell on Amazon but how to do it profitably and strategically. In this episode, we break down a framework for managing the Amazon dilemma. You’ll learn how to reduce channel friction, why real-time inventory is critical, and which metrics actually matter in a multi-channel ecosystem. It’s time to stop treating Amazon like just another sales channel and start managing it like the powerful vendor relationship it truly is.
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    21 mins
  • Episode 143: From Startup to Scale: The Playbook for Your First $10M

    Episode 143: From Startup to Scale: The Playbook for Your First $10M
    Sep 30 2025
    Early-stage ecommerce growth often feels chaotic, with leaders stretched thin across marketing, fulfillment, and operations. But scaling to the first $10 million isn’t about doing more—it’s about focusing on the right strategies. This episode draws from The Ecommerce Growth Playbook to help founders and leaders of high-growth small businesses apply the three levers of breakout growth: Customer Obsession, a Scalable Engine, and Leadership. Listeners will learn how to secure product-market fit, prevent crippling tech debt, and make their first critical hires, building a foundation for sustainable, mid-market success.
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    20 mins
  • Episode 142: Surviving the 2025 USPS Rate Hike: Protect Your Margins Without Sacrificing Service

    Episode 142: Surviving the 2025 USPS Rate Hike: Protect Your Margins Without Sacrificing Service
    Sep 23 2025
    A 20-minute solo episode where Joshua unpacks the July 13, 2025 USPS shipping rate increase, explaining the 7.4 percent overall price hike, the new surcharges for oversized packages, and which services are most affected. He also shares strategies to help merchants manage rising shipping costs, communicate changes to customers, and maintain profitability.
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    12 mins
  • Episode 141: Navigating 2025 Sales Tax Changes: Simplifying Compliance and Reducing Headaches

    Episode 141: Navigating 2025 Sales Tax Changes: Simplifying Compliance and Reducing Headaches
    Sep 16 2025
    In this 20-minute solo episode, Joshua breaks down the biggest U.S. sales tax changes taking effect in 2025 and what they mean for merchants. He explains economic nexus thresholds, new rate hikes in major states, the expanding taxation of digital goods, and the rise of retail delivery fees. Listeners will come away with practical strategies to stay compliant without drowning in paperwork so retailers can focus on growth and avoid unexpected audits.
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    13 mins
  • Episode 140: PCI DSS 4.0 After the Deadline: Keeping Your Store Secure

    Episode 140: PCI DSS 4.0 After the Deadline: Keeping Your Store Secure
    Sep 9 2025
    Payment security may not be flashy, but ignoring it could cost your business everything. In this episode, Joshua dives into PCI DSS 4.0, the new security standard that became mandatory for e-commerce merchants starting April 1, 2024. With hefty fines and the risk of losing credit card processing privileges looming, understanding and complying with the updated requirements is critical. Joshua breaks down what’s changed, what’s now mandatory, and how to implement a compliance strategy that protects your brand, your customers, and your bottom line. Whether you're a seasoned merchant or just getting started, this episode gives you the actionable insights you need to stay ahead of the curve.
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    16 mins