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Building Inclusive Digital Communities

By: Josh Hotsenpiller and Megan Martin
  • Summary

  • Inclusivity is the fuel to brand acceleration. As the digital world expands, developing an inclusive vision and strategy for building community is imperative. Just as Nike connected with all levels of athletes and Apple delivered products to all types of users so every brand must find the universal human connection to their products and services. 

     

    How can organizations significantly impact people? How do you increase value and loyalty? How can you show up today as an inclusive brand?


    Welcome to Building Inclusive Digital Communities. Here, we listen and share ways to create an online environment that is an inclusive space for everyone. Get ready for insightful episodes revealing the best strategies for creating content and experiences for groups of people to connect, learn, and grow. 


    We spotlight stories of how non-profit organization leaders, top culture companies, B2B brands, and well-known corporations have created diverse and engaged digital communities. They share what they do to accelerate business outcomes while emphasizing human connection.


    Discover how to stay centered as you lead an inclusive, horizontal knowledge transfer from which everyone benefits. Unlock your brand’s ability to attract, facilitate, and elevate the true meaning of inclusivity. Learn how others are winning while making every single person feel appreciated.


    This podcast also breaks down how to attract inclusive voices to your organization and package them in a way that speaks to everyone. Put an end to a society where fragmented messages and siloed processes are rampant and help no one. Curate opinions and perspectives that actually matter to community managers, C-level leaders, and everyday individuals. Do this correctly, and you can establish a brand that leaves no one behind. Give everyone a chance to speak, grow, and learn.


    The podcast is hosted by Josh Hotsenpiller, CEO and Co-Founder of JUNO, and Megan Martin, the Director of Engagement at JUNO. They have what it takes to properly guide stakeholders towards engaging in vast idea sharing and collaborative efforts.


    Josh has been at the forefront of community building for over a decade, undertaking complicated projects for leading brands such as GoPro, HP, and the United Nations. He has written numerous workbooks about inclusive community building. Most of them have been adopted by Fortune 500 companies, helping them attract a more diverse audience while staying true to their core values.


    Megan is an award-winning best-in-class speaker, and innovative thinker having won

    the Innovator Award in 2017 from the PCMA Rocky Mountain Chapter (RMPCMA) and a PCMA Visionary Award in 2022.


    The digital world is nothing short of transformational. You have the power to change the game. You have the power to accelerate your brand. You have the power to be the connector, to build that inclusive digital community that makes a difference. 


    Join Josh and Megan in this journey to bring your brand to the next level by giving every voice a healthy environment where they can finally feel heard. Listen to Building Inclusive Digital Communities at http://www.junolive.com/podcast.


    Copyright 2022 | All Rights Reserved | http://www.junolive.com/podcast
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Episodes
  • Structural Change For Inclusion And Belonging With Aaisha Hamid
    Dec 16 2022

    If inclusion and belonging are what you're striving for, you have to make sure you have the structure in place to do it. You need to make sure that your organization as a whole, from top to bottom, understands that you're trying to cultivate a culture of inclusion. If not everyone is on board, that culture will be difficult to develop. Join Megan Martin as she talks to the Assistant Vice President and DE&I Manager of Alliant Insurance Services, Aaisha Hamid. Learn how she manages DEI within companies and organizations. Find out how data is gathered and analyzed when it comes to DEI. Start developing a culture of inclusion today!

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    24 mins
  • Empowering Inclusivity With Erika Putinsky
    Dec 9 2022

    If you want your business to succeed, you need to produce inclusive content. Put closed captions in your content, produce videos for people who learn better through video, or just diversify your team so that your content can feel inclusive with different experiences and backgrounds. Inclusivity needs to be empowered, especially when you’re trying to build your audience. In this episode, we are joined by the Vice President of Customer Education at Mailchimp, Erika Putinsky. Tune in so you can learn how to build an inclusive culture in your business. Find out how you can better get in touch and relate with your customer. Understand why your content doesn’t have to be perfect and it’s okay to be weird and experimental. Start meeting your customer where they are today!  

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    23 mins
  • Community, Events, And Going Global With Liz King
    Dec 2 2022

    When the pandemic hit the world in 2020, the entire meeting planning industry entered a brand new era. What has once focused on face-to-face interactions now transitioned to virtual gatherings. This offers both opportunities and challenges in expanding a business around the world. Megan Martin talks with community and event expert Liz King who discusses how their business underwent several iterations before bringing their content to a global audience. She explains how they create subspaces within their community to touch both lurkers and highly engaged members. Liz also talks about the right ways to leverage technology in managing digital communities and how to experiment with content creation to ensure consistent engagement. 


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    31 mins

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