• Debra Chantry-Taylor: Smoking Hopium – Data Scorecards and Why Everyone Needs a Number
    Aug 18 2025

    This week on Better Business, Better Life, host Debra Chantry-Taylor tackles the trap of “smoking hopium”, when leaders rely on misleading metrics that give a false sense of security. From the all-green illusion of vanity measures to the always-red fantasy of unrealistic targets, Debra unpacks why both approaches damage trust, morale, and results.


    Through real-world stories and practical tools, she explains how to replace hopium with clarity: setting outcome-driven measurables, building scorecards that truly predict success, and fostering a culture where honest reds and greens are celebrated.


    Whether you’re a visionary frustrated with slow progress or a leader striving for accountability, this episode will equip you to measure what matters, set achievable goals, and build momentum the right way, one honest metric at a time.




    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: ⁠debra@businessaction.com.au ⁠

    ►See how she can help you: https://businessaction.co.nz/      






    Episode 236 Chapters:  


    00:00 – Smoking Hopium: Introduction to Data Scorecards

    02:57 – The All-Green Illusion: Measuring the Wrong Things

    03:38 – The Always-Red Fantasy: Setting Realistic Targets

    05:45 – Replacing Hopium with Clarity: Practical Steps

    08:36 – The Importance of Numbers: Clarity, Behaviour, and Action

    08:50 – Scorecard Measurables: Sales, Marketing, HR, and Finance

    27:44 – Building Trust in Numbers: Avoiding Manipulation

    28:52 – Fixing a Broken Scorecard: A Seven-Step Reset

    29:52 – The Five Leadership Abilities: Simplify, Delegate, Predict, Systemise, and Structure

    32:10 – Systemise and Structure: Ensuring Consistency and Accountability

    37:05 – Building a Culture of Truth: Celebrating Honest Results

    38:22 – Call to Action: Auditing and Improving Scorecards


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    40 mins
  • Debra Chantry-Taylor: Why Visionaries Blow Up Their Own Businesses & How EOS Stops it!
    Aug 11 2025

    In this week’s episode of Better Business, Better Life, host Debra Chantry-Taylor dives into a challenge many visionaries face, having too many brilliant ideas and not enough follow-through. With energy and insight, she unpacks how constant pivots and unfinished projects can create chaos, overwhelm teams, and stall real progress.


    Debra shares how the right mix of focus, data, and discipline can turn that visionary energy into lasting results. She explores the power of committing to just 3–7 priorities per quarter, using an integrator to filter and execute ideas, and building a scorecard that predicts the health of your business, not just reports on the past.


    Through real-world success stories, including one business that boosted revenue by 20% while reducing workloads, Debra shows how less really can be more. She highlights practical tools like the Eisenhower matrix, clarity breaks, and leading indicators to help visionaries lead with confidence and reduce anxiety.


    If you’ve ever felt like your ideas are running ahead of your team or your sanity, this episode will show you how to channel your creativity, trust your data, and build a business that grows without the chaos.





    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: ⁠debra@businessaction.com.au ⁠

    ►See how she can help you: https://businessaction.co.nz/      
    ____________________________________________        




    Episode 235 Chapters:  

    00:29 – Introduction

    00:00 – Visionaries and Their Impact on Businesses

    02:04 – The Visionary Trap and Whiplash Culture

    03:11 – The Role of Data in Providing Freedom and Clarity

    06:49 – Strategies for Managing Visionary Energy

    10:39 – Implementing Idea Filters and Delegation

    14:25 – Embracing Data and Scorecards for Growth


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    19 mins
  • Hermes & Apollo: A Dog’s Guide to Living a Better Life
    Aug 4 2025

    In a lighthearted twist, this week’s episode of Better Business, Better Life sees host Debra Chantry-Taylor joined by two very special guests, her dogs, Hermes and Apollo. Together, they explore the simple but powerful wisdom we can learn from our furry friends.


    From Hermes’ worries about separation to Apollo’s critique of human judgement, the pups deliver big messages in adorable ways. Through their lens, Debra reflects on timeless truths: the power of living in the moment, showing unconditional love, and letting go of stress.


    The episode is filled with warmth, laughter, and gentle reminders to embrace gratitude, make time for play, and prioritise what really matters, like bottoms, bones, cuddles, and smoochies.


    Whether you're a dog lover or just in need of a reset, this episode will lift your spirits and nudge you towards a more joyful way of being.




    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: ⁠debra@businessaction.com.au ⁠

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    CONNECT WITH APOLLO & HERMES:

    Apollo Chantry-Taylor - LinkedIn

    Hermes Chantry-Taylor - LinkedIn



    Episode 234 Chapters:  


    00:00 – Introduction & Lessons from Dogs

    00:10 – Be in the Moment

    01:00 – Judge Less and Love More

    01:31 – Always Be Grateful

    01:46 – Play and Relax

    02:11 – What’s Really Important

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    3 mins
  • Lacey Hayes: The EOS Tools That Transformed a $45M Business
    Jul 28 2025

    In another episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by Lacey Hayes, a seasoned EOS Implementer with a deep background in hospice care and organisational growth. Lacey shares how EOS helped scale a hospice business from $45 million to $78 million, and the lessons that apply to any growth-focused business.


    They explore the tools that made the biggest impact, like the meeting pulse and Level 10 meetings, and how they shifted communication and accountability across a team of over 400 employees. Lacey stresses the importance of anchoring tough conversations in the company’s purpose and vision, using core values as a compass for leadership.


    Together, they talk about how to spot the right people for the right seats, how to keep values alive throughout the organisation, and why external facilitators are crucial in complex settings like family businesses.


    Whether you're new to EOS or deep in implementation, you’ll gain actionable ideas to keep your team focused and connected to a larger mission.






    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: ⁠debra@businessaction.com.au ⁠

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    GUEST DETAIL:

    EOS Implementer - Lacey Hayes

    Lacey Hayes - LinkedIn




    Episode 233 Chapters:  


    00:00 – Introduction

    03:04 – Transition to EOS Implementation

    05:16 – Impact of EOS Tools and Meetings

    08:51 – Structuring the Organisation and Accountability

    11:21 – Processes and People in EOS

    16:43 – Using EOS Tools for Evaluation and Improvement

    24:01 – The Role of Purpose and Vision in EOS

    30:43 – Anchoring Hard Conversations in Purpose

    33:23 – Engaging the Entire Team in the Vision

    36:24 – Final Tips and Recommendations


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    42 mins
  • Adam Harris: Your Guide to the 2025 EOS Conference
    Jul 21 2025

    This week on Better Business, Better Life, host Debra Chantry-Taylor is joined by Adam Harris to give you the inside scoop on the upcoming EOS Conference! With over 220,000 EOS users and 850+ implementers worldwide, this year’s event promises to be the biggest yet.


    Taking place on September 5th at Pullman on the Park in Melbourne, the conference will feature global EOS leaders, including Mark O’Donnell and Don Tinney, plus hands-on workshops and breakout streams tailored for every stage of EOS implementation. Debra also shares details on her session, “Are you self-implementing or self-inflicting EOS?”, while Adam reveals what makes this event an unmissable opportunity for business leaders.


    Plus, Debra and Adam share insider tips on securing discounted tickets and what attendees can expect from this powerful day of learning, networking, and growth.




    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: debra@businessaction.com.au

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    EOS CONFERENCE DETAILS:

    ► Register Here

    ► Use DEBVIP or ADAVIP for 50% off tickets!

    ► Email Debra at debra@businessaction.com.au or Adam at adam@businessaction.com.au for free ticket offers.



    Episode 232 Chapters:  


    00:00 – EOS Conference Overview

    02:39 – Details of the EOS Conference

    04:22 – Breakout Streams and Workshops

    05:26 – Event Details and Ticket Information

    09:17 – Personal Experiences and Benefits of EOS

    09:32 – Annual Planning and Team Building

    12:13 – Celebrating Successes and Setting Long-Term Goals

    14:24 – Execution and Problem-Solving

    16:17 – Final Recap and Encouragement

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    17 mins
  • Scott Rusnak: Saying No Isn’t Selfish, It’s EOS in Practice
    Jul 14 2025

    In this week’s episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by seasoned EOS Implementer and entrepreneur Scott Rusnak to talk about one of the most overlooked skills in business: the power of saying no.


    From launching his own software company to relocating internationally and embracing EOS, Scott shares the lessons he’s learned about boundaries, self-care, and living intentionally. He introduces the concept of Dunbar’s number - a guide for who gets your energy, and explains how clarity breaks, core values, and a bigger sense of purpose can help entrepreneurs avoid burnout and find real fulfilment.


    Whether you're a people pleaser, a business owner on the edge, or just looking to better manage your time and relationships, this episode will give you the tools to pause, prioritise, and protect what matters most.



    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: ⁠debra@businessaction.com.au ⁠

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    GUEST DETAILS:

    ► Scott Rusnak's Website

    ► Grab a Copy of Scott's Book

    ► Scott Rusnak - LinkedIn



    Episode 231 Chapters:  


    00:00 – Introduction and Guest Overview

    00:15 – Scott’s Career Journey

    05:53 – Transition to EOS Implementation

    08:26 – The Importance of Saying No

    17:18 – Practical Tips for Saying No

    18:22 – Balancing Personal and Professional Life

    18:40 – The Role of Core Values and Purpose

    38:40 – Cultural Shifts and Personal Growth

    40:06 – Final Thoughts and Future Plans

    Show More Show Less
    42 mins
  • Debra Chantry-Taylor: A Deep Dive into My Hard-Earned EOS Lessons
    Jul 7 2025

    In this special episode of Better Business, Better Life, Debra Chantry-Taylor shares her recent guest appearance on Notes From the Executive with host Mina Amso. Together, they unpack the power of EOS® (Entrepreneurial Operating System) and how it helps business leaders simplify operations, gain clarity, and scale with confidence.


    Debra shares her own experiences - both wins and setbacks- while exploring what makes a truly effective meeting, why entrepreneurs often feel stuck, and how systems can create freedom rather than restrict it. You’ll hear real-world examples of the challenges business owners face and how the EOS framework brings structure, accountability, and balance.


    Tune in to how EOS can help you build a business that truly works for your life, not the other way around.





    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: debra@businessaction.com.au

    ►See how she can help you: https://businessaction.co.nz/      
    ____________________________________________        

    ORIGINAL EPISODE DETAIL:

    ► Notes From The Executive Podcast - Debra's Episode

    ► Mina Amso - LinkedIn




    Episode 230 Chapters:  


    00:00 – Introduction

    00:50 – The Concept of a Perfect Meeting

    02:35 – Target Audience and Common Business Challenges

    03:07 – Emotional Moments in Boardrooms

    05:05 – Entrepreneurs Feeling Stuck

    05:42 – Lack of Vision and Freedom in Business

    07:19 – The Role of Systems and Structure

    08:46 – Turning Points for Businesses Close to Collapse

    11:21 – Framework for Business Clarity

    14:47 – People and Data in Business Operations

    25:04 – Identifying and Solving Business Issues

    30:10 – Processes and Systems in Business

    36:53 – Personal Experiences and Lessons Learnt

    41:22 – Impact of Personal Losses on Business Philosophy

    48:48 – Final Thoughts and Contact Information

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    50 mins
  • Matt Hansen: Engineering High-Performing Teams with EOS
    Jun 30 2025

    In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor is joined by EOS implementer Matt Hansen, a former aerospace engineer turned business coach. Matt shares how EOS tools like the Level 10 Meeting, quarterly conversations, and clarity breaks transformed his journey from baling hay to leading a $10 million advanced manufacturing business.


    They explore why healthy teams, clear roles, and regular time for reflection are essential for scaling with intention. Plus, Matt unpacks insights from The Culture Map and explains why he loves working with bold builders and makers in construction and manufacturing.


    If you're in construction, manufacturing, or simply want to grow your business without losing your balance, this episode offers real strategies with real results.




    CONNECT WITH DEBRA:        

    ___________________________________________        

    ►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

    ►Connect with Debra: debra@businessaction.co.nz

    ►See how she can help you: https://businessaction.co.nz/      

    ____________________________________________        

    GUEST’S DETAIL:

    ► Matt Hansen - EOS Worldwide

    ► Matt Hansen - LinkedIn





    Episode 229 Chapters:  


    00:24 – Introduction and Guest Overview

    04:32 – Transition to EOS Implementation

    07:12 – EOS Implementation Journey

    09:45 – Favourite EOS Tools

    12:12 – Client Success Stories

    23:46 – Cultural Insights and Final Tips

    30:19 – Personal Preferences and Conclusion


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    34 mins