Episodes

  • #11: Monday Motivation 5 - Stoic philosophy | Meditation

    #11: Monday Motivation 5 - Stoic philosophy | Meditation
    Oct 31 2022

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode Richard Pennell and I discuss stoic philosophy and meditation. Two skills we believe everyone should have in their toolbox; we go in to the practical application of these. Plus we talk about the common misconception around both of these.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.
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    6 mins
  • #6: Monday Motivation 3 - Influence | NFTs

    #6: Monday Motivation 3 - Influence | NFTs
    Oct 17 2022

    In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.


    In this episode; David Thomson talks about positive mental attitudes, framing, and some of the powerful principles of influence. Plus we have Bernhard Neumann discussing NFTs and possible use cases within the world of golf.


    Please enjoy this episode.


    This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.

    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.


    Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.
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    15 mins
  • #31: Dr Brian Hemmings | High performance psychology

    #31: Dr Brian Hemmings | High performance psychology
    May 31 2023

    In this week's episode I am excited to be joined by Dr Brian Hemmings. Brian received his PhD in sport psychology in 1998 and has been working with elite level athletes, as well as executive coaching in a multitude of sports. In this conversation we discuss how we can create safe environments for people to flourish, the benefits and drawbacks of journaling, what is high performance, and much much more.


    If you're interesting in performing to a higher level and being a better version of yourself, then this is a must listen. Enjoy.


    Recommended resources

    Mental Toughness for Golf by Dr Brian Hemmings

    Sport, Psychology and Christianity: Welfare, Performance and Consultancy

    https://www.golfmind.co.uk/

    Golf Psychology: What You Can Expect and Why It Can Help You

    https://www.golfpsychologycoaching.co.uk/about-us/


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.
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    38 mins
  • #14: Etienne Haro | Hotel Manager of La Mamounia

    #14: Etienne Haro | Hotel Manager of La Mamounia
    Sep 20 2023

    Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.


    Today I am excited to be joined by global luxury hospitality leader Etienne Haro (LinkedIn). Etienne is the Hotel Manager of La Mamounia in Marrakesh. Prior to this Etienne’s roles have been across a who’s who of luxury hotel brands. He was the Executive Assistant Manager at the world famous Burj Al Arab, Director of Food & Beverage at Fairmont Hotels in Dubai and Kiev, for Hyatt in their Asia Pacific Divisional Office. These roles followed six years in Dubai leading the food and beverage operation at a number of InterContinental Hotels. And while doing all this Etienne has even found time to complete an MBA from the prestigious EHL Hospitality Business School.


    Etienne talks about what made him switch from a planned career in ... to hospitality, what drew him to a life of service in hospitality and puts a smile on his face. We discuss talent equity and balancing the workload across all employees; not overloading your superstars. Etienne describes the importance of alignment with your operation, the power and importance of storytelling, taking control over all the facets that deliver on amazing guest experiences, and the non-obvious things he would look at in a F&B operation to move the level up, plus much more. This was one of my favourite conversations and one that I personally took copious amounts of notes on after re-listening a few times!


    Quotes in the episode

    Maya Angelou: "Do the best you can until you know better. When you know better, do better."

    Shakespeare's The Tempest: "There be some sports are painful, and their labour, delight in them sets off."

    Marcus Aurelius: "What stands in the way. Becomes the way."


    Please enjoy this conversation.


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.
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    54 mins
  • #18: Monique Landman | Heart in the Boardroom

    #18: Monique Landman | Heart in the Boardroom
    Sep 27 2023

    Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.


    In today's episode I speak with Monique Landman, the Chief Empathy Officer and Co-founder of Unchain. After a successful corporate career in strategy and communications, Monique found her heart eight years ago and a new calling in life to bring empathetic leadership to the world so that people can lead with more humanity. It has never been more important than now to have empathy and compassion as a leader. With the anxiety and uncertainty of Covid, burnout among employees, and a loneliness epidemic in many countries now is the time to stand up as a leader and face these tough situations with compassion and an understanding of how to do so.


    After tuning in to a CMAE Friday Forum with Monique I was immediately interested in having her as a guest. And one of the questions by a club manager at the end in particular made me think this is an important conversation to have. How do we deal with emotion, burnout, anxiety in the work place? How should leaders approach this with their staff? Is there a wrong and right way? If you care about your team and want help with these tough conversations then take a listen.


    I loved having this conversation with Monique and I hope you enjoy it also and have some actionable tools to use next time you find a colleague, or friend, who's having a rough time.


    Edith Eger "There is no hierarchy of pain"


    Recommended resources

    https://optionb.org/

    https://brenebrown.com/

    https://podcasts.apple.com/gb/podcast/feel-better-live-more-with-dr-rangan-chatterjee/id1333552422?i=1000504023853

    Check out Waking Up—a new operating system for your mind. Here’s a free month (no credit card required):

    https://dynamic.wakingup.com/shareOpenAccess/dc9542


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.
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    34 mins
  • #16: Gareth Macklin | Simplifying safety and compliance in golf clubs

    #16: Gareth Macklin | Simplifying safety and compliance in golf clubs
    Nov 17 2022

    On today's episode I am joined by Gareth Macklin. Gareth is the Founder and Managing Director of Obbi Golf. Obbi golf is an integrated software platform that gives peace of mind to Golf Club Managers around their Compliance, Safety & Training in less than 5 seconds. Obbi is evolving at pace with the aim of becoming the number 1 Golf Compliance platform globally.


    In this conversation Gareth outlines some of the potential pitfalls of getting safety compliance wrong. Is merely legal compliance enough? Or should we be aiming for best practice? When it comes to the health and safety of our staff I think it's hard to argue against striving for best practice. Not only is this the right thing to do for our staff but it has the potential to save clubs money and managers time.


    I highly advise anyone involved in health and safety to take a listen to this episode, and whilst doing so ask yourself:

    • Could I save the club, and me; money; time; and potentially a major legal headache?
    • Is best practice in the interests of my staff and my committee/board? And me?
    • What if something went wrong and someone got seriously injured, or died? Could I look myself in the mirror and be confident saying I did everything I could to prevent this happening?
    • Would it be beneficial to me if I could see a quick overview of my H&S compliance and see any red flags that need attending to in less than 5 seconds?


    Obbi Committee document https://obbi.golf/why-choose-obbi/committee-members/

    Ballybunion Testimonial https://online.flippingbook.com/view/1050762977/

    Obbi Golf H&S Survey Results https://online.flippingbook.com/link/147998/


    Please enjoy this conversation.


    This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.


    The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.

    If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.


    FOLLOW>

    https://shows.acast.com/the-modern-club-management-podcast

    Instagram: @edchapman1986 and @michaelherdkkw

    YouTube: The Modern Club Management Podcast

    LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/

    Hosted on Acast. See acast.com/privacy for more information.
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    47 mins
  • #24: Jules Murray | Unconscious bias, diversity and misogyny in clubs

    #24: Jules Murray | Unconscious bias, diversity and misogyny in clubs
    Jan 5 2023
    Welcome to Season 2 of the Modern Club Management Podcast. This season's theme is all around diversity in clubs. We'll be speaking with a diverse group of people from within the industry about their experiences, what we as an industry can do better to encourage diversity, how we can design golf courses to be more inclusive, why diversity of thought is so powerful, and much more. I hope you enjoy these conversations as much as I did. Listen to these with an open mind and be willing to have your current approach and thinking challenged.We start off season 2 with Jules Murray. Jules started her career in sales and business development before moving into training and consultancy. In 2006 Jules founded Spider on the Wall Ltd which offers managerial training, soft skills, and mystery shopping services. A regular on the CMAE MDP as a presenter, Jules is well known and liked within the club community and brings a contagious energy to all of her sessions. Her passion lies in designing and delivering fun, interactive and experiential training courses; which having had the good fortune in being in some of her sessions she definitely delivers this in spades.Jules' low hanging fruit to increase diversityJob adverts: de-bias the wording in your job adverts (website such as http://gender-decoder.katmatfield.com/ can be used to check your wording)CV selecting: avoid looking at the name, age, and gender. Focus on the skills and talents they could bring to the job. "Youth is no guarantee of creativity." Author unknown.Get more used to saying 'oh well' or 'so what': if they have a "silly" email address...so what? Does this mean they are unsuitable for the job?Interview with a diverse colleague who is completely different to you: e.g. if you're a 50 year old man interview candidates with a 20 year old female colleague. Use objective criteria and ask all candidates the same questions and look for areas of divergence in how you each rated them.Performance reviews: research shows that women are more likely to underrate themselves and men to overrate themselves. Plus in some cultures "boasting" can be seen negatively, therefore people may underrate themselves to appear humble.Shadow board: have a board full of younger members to gain diverse ideas. They can bring new ideas and creativity to old problems.Links and resources from the episode What Works by Professor Iris BohnetRebel Ideas by Matthew Syedhttps://spideronthewall.com/This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.
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    43 mins
  • #7: David Thomson | Essential skills for being persuasive and influential

    #7: David Thomson | Essential skills for being persuasive and influential
    Sep 6 2023
    Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.David Thomson - Positive mental attitude | Framing | Questions are the Answers | InfluenceDavid is the CEO and founder of Suada.com, which is a social learning platform that blends online learning with the critical element of human engagement. David has built and sold a number of highly successful businesses in various fields within the financial sector. A passion for sales has taken David all over the globe and as a lifelong learner he trained under the godfather of persuasion and influence; Dr Robert Cialdini, who quite literally wrote the book on the subject; to deepen his understanding of this critical subject, which we will dive in to today and learn how we can benefit from an understanding of this field.Do you wish you could be more successful influencing your board to move in the direction you want? Need to make more sales to hit budget? Then this is the episode for you!This episode is brought to you by Suada! Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.Selected links from the episodeInfluence by Dr Robert CialdiniThe Success System That Never Fails by William Clement StoneJocko WillinkLearned Optimism by Martin SeligmanBenjamin FranklinThinking Fast, Thinking Slow by Daniel KahnemanIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.
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    49 mins