Welcome to Behind the Frontline, the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions.

In this episode, I sat down with Dr. Jimmy Nelson and Ryan Williams from Frontline Training Solutions to talk about something that every organization faces, but few want to name: the true cost of bad leadership. From toxic cultures and high turnover to stalled growth and disengaged teams, ineffective leadership leaves a wake that’s deeper than most leaders realize.

We unpacked what poor leadership really looks like on the ground, why it happens, and, most importantly, what organizations can do about it. Whether you’re navigating tough personalities, seeing early signs of dysfunction, or trying to rebuild trust, this conversation is packed with practical insights, real-world scenarios, and next steps to start shifting your leadership culture for the better.

You’ll also hear how to make the business case for leadership development, even if your leaders aren’t “bad”—just not yet great.

Subscribe to Behind the Frontline for honest conversations and actionable strategies that help your organization grow, lead, and thrive.

Learn more at frontlineon.com, where we create thriving organizations where everyone matters.

Contact us today to find out how Frontline can support your leadership and organizational development goals.

Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions.

In this episode, I sat down with Nathan Leaman, President of Frontline Training Solutions, to unpack a model that’s reshaping the way organizations think about leadership: the Balance of Leadership. We explored what it really means to lead with both high challenge and high connection—and why leaning too far into one without the other can lead to disengagement, burnout, or stagnation.

Whether you're leading a production line or a professional team, this conversation offers practical insights into how to build trust, drive performance, and show up with intention. We also tied the model to the themes in The Balcony and the Dance Floor, breaking down the difference between doing the work and seeing the work from above.

Listen in as we share real-world examples, workplace red flags, and simple ways to begin assessing your own leadership approach—no matter your title.

Subscribe to Behind the Frontline for timeless leadership strategies and solutions that help your organization grow, lead, and thrive.

Learn more about Frontline Training Solutions — where we create thriving organizations where everyone matters.

Contact us today to discover how we can support your leadership and organizational development goals.

Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions.

In Episode 31, we’re joined in the Frontline Studio by David Robb, Co-Owner and Managing Partner, and Janis Petrini, Co-Owner and Founder of the Express Employment Professionals companies in Grand Rapids, Michigan. Together, we unpack insights from our last two webinars: The Future of Talent: What Every Employer Needs to Know and Building a Future-Ready Workforce.

From changing workforce demographics to the growing demand for upskilling and adaptable leadership, this conversation dives deeper into what it truly means to prepare your organization for what’s next. Janis and David share firsthand observations from working with companies across West Michigan and beyond, offering practical advice and fresh perspective on staying competitive in a tight and evolving labor market.

Subscribe to Behind the Frontline for timeless leadership strategies and solutions that help your organization grow, lead, and thrive.

Learn more about Frontline Training Solutions — where we create thriving organizations where everyone matters.

Contact us today to discover how we can support your leadership and organizational development goals.

Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions.

In Episode 30, we’re back in the Frontline Studio in Grand Rapids, Michigan, where Nic sits down with Nathan Leaman, President of Frontline Training Solutions, for a behind-the-scenes look at what Frontline has been up to—and where we’re headed.

In this conversation, we explore the real challenges organizations bring to us, what makes our team uniquely equipped to help, and how our solutions—from leadership development to team dynamics and assessments—are driving measurable impact across North America.

Subscribe to Behind the Frontline for timeless leadership strategies and solutions that help your organization grow, lead, and thrive.

Learn more about Frontline Training Solutions — where we create thriving organizations where everyone matters: https://frontlineon.com

Contact us today to discover how we can support your leadership and organizational development goals.

Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions.

In Episode 29, we’re coming to you from the Frontline Studio in Grand Rapids, Michigan, where Nic is joined by Nathan Leaman, President of Frontline, and Kaylee Cooper, Senior HR and Operational Consultant at Frontline.

In this conversation, we talk the ins and outs of everyday HR roles, common mistakes made, when to seek help, and what trends we see for HR in the rest of 2025 and beyond.

Subscribe to Behind the Frontline for timeless leadership strategies and solutions that help your organization grow, lead, and thrive.

Learn more about Frontline Training Solutions — where we create thriving organizations where everyone matters: https://frontlineon.com

Contact us today to discover how we can support your leadership and organizational development goals.

Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions.

In Episode 28, we’re coming to you from the Frontline Studio in Grand Rapids, Michigan, where Nic is joined by Nathan Leaman, President of Frontline, and Jimmy Nelson, Director of Leadership and Organizational Development at Frontline.

In this conversation, we tackle a powerful question:
How do you align your organization's core values with the culture your employees experience every day?

Nathan and Jimmy bring leadership expertise and practical strategies to the table — sharing how to move beyond “words on a wall” and truly embed your values into hiring, onboarding, leadership development, and everyday decision-making. You'll walk away with actionable insights you can use to strengthen trust, boost engagement, and build a culture where people and business both thrive.

Subscribe to Behind the Frontline for timeless leadership strategies and solutions that help your organization grow, lead, and thrive.

Learn more about Frontline Training Solutions — where we create thriving organizations where everyone matters: https://frontlineon.com

Contact us today to discover how we can support your leadership and organizational development goals.

#LeadershipDevelopment #OrganizationalCulture #CoreValues #WorkplaceCulture #BehindTheFrontline #FrontlineTrainingSolutions #LeadershipPodcast

Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges.

In this episode we are live from the 2025 International Leadership Conference for Express Employment Professionals in Dallas, Texas. Nic is joined by Nathan Leaman, President at Frontline, and Matt Tibbetts, the Franchisee for the Express Employment Professionals Waxahachie, Texas office. We had a live conversation around the book 'The Ideal Team Player' by Patrick Lencioni, where Matt shared how he used the lessons learned in this book to strengthen his team culture.

To learn more about The Ideal Team Player: https://www.tablegroup.com/product/ideal-team-player
To learn more about the other book shared, The Energy Bus: https://www.theenergybus.com

At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone matters through training, consulting, coaching and real solutions to everyday challenges in the workplace.

Contact us today to learn about what solutions we have available to navigate difficult conversations and increase workplace productivity!

Subscribe to @BehindtheFrontline to gain valuable solutions to help you and your company both grow and thrive.

Join us Behind the Frontline, a podcast hosted by Frontline Training Solutions' Creative Director, Nic Dampier, where we facilitate in-depth discussions around timeless solutions for everyday workplace and workforce challenges.

In this episode we are joined by Lorraine Medici, Director of Training & Development at Frontline Training Solutions, and Ryan Williams, Leadership & Team Development Manager. We had a followup conversation to a recent webinar on Avoiding Communication Pitfalls, where we took a deeper dive into understanding these pitfalls and some solutions centered around communication theory.

At Frontline Training Solutions, an Express Employment Professionals company, we create thriving organizations where everyone matters through training, consulting, coaching and real solutions to everyday challenges in the workplace.

Contact us today to learn about what solutions we have available to navigate difficult conversations and increase workplace productivity!

Subscribe to @BehindtheFrontline to gain valuable solutions to help you and your company both grow and thrive.