In this episode of Behind the Frontline, Nic Dampier is joined by Paul Stabile, Director of Training and Development at Frontline Training Solutions, for a deeper conversation following the recent webinar, What You Really Need to Know About Generations in the Workplace.

Together, they explore why leaders may be putting too much focus on generational differences and not enough focus on asking better questions. Paul challenges common workplace assumptions about Baby Boomers, Gen X, Millennials, Gen Z, and the generations entering the workforce next, encouraging leaders to move beyond labels and lead people as individuals.

The conversation unpacks how generational stereotypes can create unnecessary tension, miscommunication, and missed opportunities. Paul shares why leaders should be careful with assumptions like “nobody wants to work anymore,” “younger employees are lazy,” or “older employees resist technology,” and instead get curious about what each person needs to do their best work.

Nic and Paul also discuss practical ways leaders can build stronger communication norms, create psychological safety, encourage cross-generational learning, and use reverse mentoring to close knowledge gaps while making space for new ideas, tools, and perspectives.

If you are a business leader, HR professional, manager, or team member trying to better understand generational dynamics in the workplace, this episode will help you rethink assumptions, ask better questions, and create a more connected, productive, and inclusive team.

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Contact us today to learn how Frontline Training Solutions can support your leadership and organizational development goals.

In this episode of Behind the Frontline, Nic Dampier is joined by Steve Ramus, Director of Corporate Sustainability, Governance, and Disclosure at H.B. Fuller, and Janis Petrini, Co-Owner and Founder of Express Employment Professionals of Grand Rapids, Specialized Recruiting Group, and Frontline Training Solutions, for a conversation about the power of giving back.

Following Steve’s webinar, The Giving Advantage, this episode explores how corporate social responsibility is not just for large corporations or formal foundations. Steve and Janis discuss how businesses of any size can build stronger connections with their communities, create shared value, and strengthen employee engagement through meaningful community involvement.

The conversation also highlights Express Employment Professionals of Grand Rapids’ Branded Blue initiative, a long-standing community impact program that helps connect local employers with nonprofit partners, donation drives, volunteer opportunities, and meaningful causes. Janis shares how giving back has become part of the identity of Express Grand Rapids over the past 30 years, while Steve offers practical insight into how organizations can make community involvement easier, more authentic, and more sustainable.

Together, they discuss why employees are increasingly drawn to companies that demonstrate purpose, impact, and belonging; how giving back can support talent attraction and retention; and why business leaders should view social responsibility as both the right thing to do and a smart long-term strategy.

If you are a business leader, HR professional, manager, or employer looking for practical ways to connect your organization more meaningfully to your community, this episode will help you think differently about generosity, employee engagement, and the role businesses play in building stronger communities.

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Contact us today to learn how Frontline Training Solutions can support your leadership and organizational development goals.

In this episode of Behind the Frontline, Nic Dampier is joined by Trina Poston, Senior Organizational Consultant at Frontline Training Solutions, to continue the conversation from the recent webinar, Burnout and Boundaries, and explore how leaders can recognize, prevent, and respond to burnout in the workplace.

Together, they discuss why burnout is often more than an individual struggle—it can be a sign that work is not being clearly prioritized, properly resourced, or realistically distributed. Trina shares practical ways leaders can evaluate workload, spot patterns like absenteeism and presenteeism, and create healthier conversations around capacity without lowering accountability or performance expectations.

The conversation dives into the tension many leaders face: how to stretch people in ways that build resilience without creating unhealthy strain. Nic and Trina talk about the risk high performers face when they become the default landing place for every urgent project, and how tools like workload rosters, Kanban boards, calendar blocking, delayed email sends, and recovery time can help teams bring visibility and structure to the work.

Trina also speaks directly to leaders who may be experiencing burnout themselves, encouraging them to pay attention to signs like working late, logging on during vacation, physical stress symptoms, irritability, and the inability to truly rest. The episode explores how a burned-out leader can unintentionally shape team culture, even when they never say anything out loud.

If you’re a business leader, HR professional, manager, or high performer trying to build a healthier and more sustainable workplace, this episode will help you move from reacting to burnout to creating practical systems of support, clarity, and accountability.

Subscribe wherever you get your podcasts.

Contact us today to learn how Frontline Training Solutions can support your leadership and organizational development goals.