Systems aren’t just for large organisations — they’re the backbone of every sustainable Allied Health business. “I’ve got NO time”, “It’s all in my head”, or “The team won’t use it” are all common chimes of Allied Health Business Owners.

In this episode, Nacre Consulting’s Business Manager Layland Webb is joined by Marcus Jean-Francois (Nacre’s Systems Champion and Client Concierge), about the real-world barriers to systemising. They cover where to start, how to involve your team, and simple ways AI can tidy up rough notes into usable standard operating procedures.

Topics covered on time-saving systems, risk & resilience, team buy-in:

• Time-saving systems – why spending a little time documenting now saves countless hours later.
• Risk & resilience – moving “all in your head” knowledge into clear processes to avoid gaps and mistakes.
• Team buy-in – involving staff in writing and testing systems so they actually stick.

Related Episodes

• Episode 290: Busting the Most Common Myths About Systems

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Join us in our upcoming FREE Masterclass!

Connect with Nacre Consulting:

• Let’s connect on Instagram
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• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along

Business law may not be the most glamorous part of running an Allied Health business — but it’s one of the most crucial.

In this re-run episode, Founding Director of Pidcock Law, Nicholas Pidcock will demystify the legal landscape for Allied Health Business Owners. It’s time to explore why proactive legal relationships matter, how to avoid costly mistakes, and what to prioritise in those early years of business.

Nicholas shares his wealth of experience across business law, breaking down common pain points and showing owners how to protect their business, their people, and their peace of mind.

Topics covered on start-ups, contracts and employment, leases and insurance:

• Start-ups done right – Proactive legal check-ins, choosing the right entity (sole trader vs company), and building solid foundations early.
• Contracts & employment – Service agreements that fit your practice (not templates), employees vs contractors, and what to include in employment agreements.
• Leases & insurance – What you’re really signing (directors’ guarantees, disclosure statements) and the must-have cover: PI, public liability, business interruption, and personal protection.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Calling all Allied Health sole traders, this is the masterclass sole traders you have been waiting for. Learn more about The Sole Trader’s Success Guide Masterclass.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s...

From burnout to bold business moves—Alice Ayliffe is carving a new path for neurodivergent clinicians and the clients they support.

In this energising and honest conversation, Cathy Love chats with Alice about her journey as an Occupational Therapist, Allied Health Business Owner, and proud neurodivergent woman. After relocating to Hobart, facing major health challenges, and rethinking everything from delivery models to client alignment, Alice has rebuilt a career around sustainability and authenticity.

They explore the design of her neuroaffirming ADHD support program, The Shift, and how she’s helping clinicians grow with purpose instead of pressure.

Topics covered on neuroaffirming practice, business reinvention, adult ADHD advocacy, and purposeful growth:

• Neuroaffirming practice – Alice shares what affirming support looks like for adults with ADHD and how trauma-informed care shapes her approach.
• Business reinvention – From burnout and recovery to launching two deeply aligned businesses, Alice shares her roadmap to resilience.
• ADHD advocacy – Why Occupational Therapists are perfectly placed to support people with ADHD, and how Alice is equipping them to do it well.
• Purposeful growth – Inside her education program The Shift, community-building for ADHD OTs, and rewriting the rules of Allied Health work.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Calling all Allied Health sole traders, this is the masterclass sole traders you have been waiting for. Learn more about The Sole Trader’s Success Guide Masterclass.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy

Navigating the shifting landscape of NDIS rules, policy changes, and mounting pressures can be messy. But the most successful Allied Health businesses have one thing in common: they’re nimble.

In this solo episode, Cathy Love explores the true meaning of nimbleness for Allied Health Business Owners. Drawing from her coaching conversations and real-world examples, she reveals the traits and tactics of those who adapt and thrive in chaos. Forget waiting for the dust to settle—Cathy shows you how to spot opportunities, reset priorities, and lead with courage.

Topics covered on adaptability, flexibility, speed of change, and innovation under pressure:

• Adaptability & Flexibility – Learn how leaders shift resources and reset priorities without losing momentum.
• Speed of Change – Uncover why some businesses move fast and thrive while others stall and survive.
• Innovation Under Pressure – Turning tough funding and policy changes into opportunities for new services and smarter systems.

Related Episodes

• Episode 364: The Pressure to Step Up – NDIS Reform Fallout
• Episode 360: Rising Above the NDIS Pricing Storm
• Episode 337: Building Resilience in Allied Health Business

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Midroll Message: Curious if your business is nimble enough? Take our free Allied Health Biz Quiz to find out.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert...

If it feels like the goalposts keep shifting—you’re not imagining it.

In this unfiltered episode, Cathy Love is joined by Chantelle Robards to unpack the relentless changes shaking the NDIS landscape. From the ministerial brief to foundational support confusion, CEO transitions, and tightening gap payment rules—this episode unpacks the mounting pressure on Allied Health Business Owners.

Chantelle doesn’t hold back. She shares why she wrote her own version of the ministerial brief, what the Grattan report missed, and what Allied Health businesses need to do now to step up and lead through the reform fog.

This isn’t about panic. It’s about stepping up.

And it’s about protecting your passionate team, your clients, and your business.

Topics covered on NDIS reforms, quarterly funding risk, gap payment crackdown, and foundational supports:

• NDIS reforms – What’s in the ministerial brief, what’s not, and why staying informed matters more than ever.
• Quarterly funding risk – The funding period chaos that’s tripping up providers and how to protect your revenue and participants.
• Gap payment crackdown – The rules are tightening. Chantelle breaks down what you can (and can’t) bill—plus how providers are being caught off guard.
• Foundational supports – Still confused? You’re not alone. Here’s what we know, what’s still unclear, and why providers need to be proactive.

Additional resources mentioned: NDIA Incoming Ministers Brief

Related Episodes

• Episode Number 360: Rising Above the NDIS Storm
• Episode 363: From Protest to Pivot – What Allied Health Must Do Next

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

What’s your score on our Allied Health Biz Quiz?: Find out in less than 5 minutes.

Connect with Nacre Consulting:

• Let’s connect on Instagram

The changes keep coming, and Allied Health businesses are feeling every bump. In this powerful episode, Cathy Love speaks with the amazing Sarah Collison, Founding Director of Verve OT and Verve Learning, about the turbulent aftermath of the 2025–26 NDIS pricing changes.

What began as a rare moment of unity across the Australian Allied Health sector coming together to protest for change—has since morphed into a cycle of rapid adaptation and relentless daily decision-making. Sarah shares what she’s seeing on the ground: financial stress, leadership strain, team fatigue, and difficult client conversations.

But she also offers clarity on what must come next—strategic pivots, values-based decisions, and bold, transparent leadership.

Topics covered on NDIS pricing fallout, adaptive leadership, ethical billing, and foundational supports:

• NDIS pricing fallout – Sarah breaks down the travel cuts, quarterly budgets, and financial impacts hitting Allied Health providers hard.
• Adaptive leadership – How practice owners are leading their teams through uncertainty, burnout, and constant decision-making.
• Ethical billing – The fine line between fair cost recovery and participant trust, and how to communicate pricing changes with transparency.
• Foundational supports – What’s emerging behind the scenes, and why business owners need to stay informed and proactive.

Related Episodes

• Episode 351: Settling Grads, Shifting Marketing, and the Evolving NDIS
• Episode 360: Rising Above the NDIS Pricing Storm
• Episode 252: The Importance of Supporting Graduates and Finding a Balance Between Clinical Work and the Business

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic...

In this heartfelt and inspiring episode, Cathy Love chats with long-time team member Emma Samia, Creative Designer at Nacre Consulting. For over 12 years, Emma has been a vital part of the business’s evolution—first as a virtual assistant and now as the creative mind behind much of Nacre’s visual content.

Emma opens up about her journey through motherhood, professional pivots, side hustles (hello, cake queen!), and how flexible, remote work has shaped not only her career but her entire lifestyle. Together, Cathy and Emma reflect on the early days of Nacre, the changes they’ve navigated, and what it really means to contribute meaningfully to a business while working from home—with kids underfoot and Canva open.

This episode is a celebration of loyalty, learning, and the power of small consistent contributions over time.

Topics covered on remote work, creative roles, flexible working, and business growth:

• Remote work – Emma shares how connection, culture, and care have helped the Nacre team thrive across states and seasons.
• Creative roles – From PowerPoint decks to workbooks and Masterclass pressos, Emma reveals what goes into crafting beautiful resources behind the scenes.
• Flexible working – A candid look at how Emma balances work with raising three kids, managing boundaries, and building a life around her passion.
• Business growth – A behind-the-scenes view of Nacre’s evolution and how Emma’s role and confidence have grown alongside the business.

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing both the rewards and the inevitable challenges along the way. It’s raw, sometimes vulnerable, but always valuable. Join us and stay tuned to keep up with every inspiring story and lesson shared.

What if technology could bridge the gap between therapy sessions, empower families, and reduce therapist burnout—all without compromising quality care? In this episode, Cathy Love is joined by Laura Simmons, Occupational Therapist turned accidental tech founder and CEO of Theratrak.

Theratrak started as a simple idea for sharing therapy activities with families. Today, it’s an industry-leading platform supporting clinicians worldwide with gamification, collaboration, and powerful features for better outcomes.

Topics covered on gamification in therapy, real-time journaling for families, and global adoption & accessibility:

• Gamification in Therapy – How rewards and interactive tools keep kids (and adults) engaged between sessions, turning practice into play.
• Real-Time Journaling for Families – A closer look at Theratrak’s Journal feature, giving carers and clinicians a simple way to share qualitative feedback without adding to workload.
• Global Adoption & Accessibility – Why clinics worldwide are using Theratrak to overcome time, cost, and workforce challenges—and how asynchronous therapy models are reshaping care delivery.
• What’s Next for Theratrak – Sneak peek into the future: AI integration, advanced reporting tools, and partnerships like the exciting new Courty Kids collaboration.

Therapists face mounting challenges: long waitlists, funding limitations, and limited time for admin. This episode explores how innovative, co-designed tech can help your clinic:

✅ Improve client engagement and outcomes

✅ Streamline workflows and reduce burnout

✅ Build scalable, sustainable therapy models

P.S. Need a little extra support on your business journey? Whether you’re navigating challenges or looking to reach new goals, we’re here to support your growth.

Book a Complimentary Power Call with us, and let’s talk about how we can help you achieve your vision for your Allied Health business.

Connect with Nacre Consulting:

• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Allied Health Business Brilliance Podcast:

The Allied Health Business Brilliance podcast (previously known as Private Practice Made Perfect) powered by Nacre Consulting features authentic conversations that offer real-life stories and expert perspectives for Australian Allied Health Business Owners. Cathy Love, our engaging host, gathers wisdom from Allied Health professionals and industry supporters alike.

We dive into the real experiences of running and growing Allied Health businesses in Australia, revealing