What if communication was the most important clinical skill we have?

And what does communication have to do with wellbeing and job satisfaction?

How can we learn to improve our communication skills?

Find out the answer to these and more questions in our most recent episode on clinical communication! Host Petra Agthe and our guest Helen Øvregaard dive deep into the topic and touch on related themes such as trust, empathy, emotional intelligence, active listening, vulnerability, contextualised care and the power of a full and authentically expressed apology.

You can find more information about Helen and this fascinating topic below.

Communication techniques mentioned:

• The Four Habits Model
• Calgary-Cambridge Guide
• Motivational Interviewing

Books:
Skills for Communicating in Veterinary Medicine by Cindy L Adams and Suzanne Kurtz

Compassionomics by Stephen Trzeciak and Anthony Mazzarelli

Associations and Special Interest Groups:

Relationship-centred Veterinary Medicine at the Ontario Veterinary College on LinkedIn https://www.linkedin.com/company/relationship-centred-veterinary-medicine-at-the-ontario-veterinary-college/posts/?feedView=all

Oslo Communication in Healthcare Education and Research https://ocher.no

Special Interest Group ‘Communication in Veterinary Healthcare’ as part of International Association for Communication in Healthcare: https://each.international/organisation/sigs/communication-in-veterinary-healthcare/

Where to find Helen:
Website: http://www.vettalk.no
LinkedIn: https://www.linkedin.com/in/helen-øvregaard-31979151/

Previous episodes you may be interested in:

Active Listening with Mark Turner

Vulnerability with Megan Alderson

Compassion with Katherine Wakelin and Megan Davis

This podcast is in partnership with the Veterinary Information Network (VIN). More about VIN here.

We value your feedback! Please email us your thoughts, ideas and suggestions to vetmindworks@gmail.com or follow us on LinkedIn and Facebook

Want to find out more about our hosts ? Follow on LinkedIn

https://www.linkedin.com/in/petra-agthe-562bb65b

https://www.linkedin.com/in/clive-elwood-b7aba216/

Credits:
Music- Deep Ambience by Coma-Media, Pixabay; Images for Artwork- OpenClipart-Vectors, Pixabay