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Humble Consulting: How to Provide Real Help Faster

Narrated by: Joe Bronzi
Length: 5 hrs and 57 mins
4 out of 5 stars (8 ratings)

Non-member price: $28.94

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Publisher's Summary

This book reveals what it takes for consultants of all types, as well as organizational leaders, to be really helpful in dealing with the complex, systemic, constantly changing organizational problems of today. They need to rapidly create a relationship of trust and openness that enables clients, subordinates, and team members to reveal what is really on their minds and to jointly develop a sense of what is the problem and what kind of adaptive response could best deal with it.

Schein first introduced some of these concepts in his foundational 1969 book Process Consultation, which is still in use today. But now clients don't have the time or patience for the endless questioning that characterized much of process consultation. And clients still expect consultants to hand them answers. But Schein has come to realize that answers from outsiders are useless, because they're often working the wrong problem, don't understand the client organization's culture, or ignore the fact that constant change makes today's solutions obsolete tomorrow.

To achieve a joint sense of what to do requires consultants and other helpers to develop a different kind of relationship with clients - a set of attitudes and behaviors that Schein calls humble consulting. Schein shows how helpers can display from the moment of first contact a level of caring and curiosity to move from relationships of professional distance to relationships of personalized trust and openness. And he gives many examples of the profound changes in mindset, behavior, and daily actions that flow from this new helpful consulting model.

©2016 Edgar H. Schein (P)2016 Edgar H. Schein

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Consultant Gold

Great advice for consultants looking to build strong relationships with clients and really help solve problems

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  • C. Wilson
  • 30-08-2018

"The learning process is never finished..."

This is a practical guide to understanding how consultants grow in their craft as an organizational helper.

1 of 1 people found this review helpful

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  • Kale Meng Lee
  • 24-06-2018

Great information!

This book has changed the way I consult and has led to faster results with less conflict. Well done.

1 of 1 people found this review helpful

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  • Bethany Lynn von Steinbergs
  • 16-02-2017

Amazing read - so much wisdom

This book is a must read for anyone in a consultative role. Simple and profound principles.

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  • Stephen Tucker
  • 18-11-2016

great book but first chapters a bit of a bore

I found this book very informative and would recommend it to any business coach. it does start off a little slow but the comparison and stories of very informative.

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  • Sean Kachmarski
  • 19-03-2018

Helpful...

Wasn’t sure before I bought, but glad I did. Just starting out it really helped me think in different ways.

1 of 1 people found this review helpful