Difficult Conversations Made Painless

Do you want to become more charming and likable - instantly? Or just make sure you can defend yourself verbally, and not be a doormat? Do you lose arguments, find yourself speechless, or get taken advantage of by others? Or do you just want to build meaningful connections and friendships quickly? Sounds like you need to learn as many conversation tactics as possible! In this book you'll learn 18 powerful techniques that can be used for everything under the sun.

Conversation Tactics, Book 3 focuses on the subtle and nuanced tactics that will allow you to command any social situation. I'll shine a light onto the secrets of those that can own a room, always have a witty reply, and are never caught without just the right thing to say. I want this book to arm you with definitive tactics, maneuvers, and replies to whatever comes your way in a conversation.

In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.

Beyond simple small talk: what to say and when to say it to be likable, connect, and make a memorable impression. Actionable and applicable verbal maneuvers for just about every phase of conversation - good and bad. Whatever your conversational goal, you’ll find tactics to put you in a winning position - in a literal sense with arguments, and in a figurative sense with making friends. You can never underestimate the power of a simple conversation.

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

It’s not the work that’s so hard - it’s the people. The micromanaging control freak. The boss who takes credit for everything. The coworker who regularly strolls in late and takes leisurely breaks.There’s no escaping problematic personalities. And there’s no point fighting or letting tensions simmer. Instead, learn to build positive, productive relationships with everyone in your workplace - and put your career on an unstoppable upward trajectory.

Laugh Tactics is full of strategies that dissect, break down, and analyze all of the types of humor that you'll encounter in daily conversation - stuff you can really use with people you talk to. We're not all trying to become standup comedians, and this isn't a book about ha-ha jokes with setups and punch lines. Learn to simply make a better impression on people, put them at ease, charm them, and make them smile with you.

Learn conversational agility to think quickly on your feet, be incredibly smooth, funny, and clever - all at once. Goodbye awkward silences! No matter where you lie on the spectrum of awkward to engaging, witty banter is always the end goal - and it should be. Witty banter, and all the steps that lead to it, allows you to disarm and connect with anyone, immediately exit boring small talk mode, and instantly build rapport.

Develop your own personal gravity with concrete skills to stand out, be noticed, and captivate people. If you (1) walk into a room and feel invisible, or (2) want to ensure you make a powerful personal impact - newsflash: you need better advice than "fake it 'til you make it" or "just be yourself". Confidently approach and excel in any social setting.

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.

Stop enabling, people pleasing, and being so agreeable. The Art of Everyday Assertiveness is a guide for the chronically nice, overwhelmed, and accommodating. It is a deep psychological dive into what makes us lack assertiveness and how to systematically combat those compulsions.

The 21st century has ushered in the information age, and with it a new set of rules for success. Not Taught shares how the rules of 20th century and the industrial age no longer work and that if you want to be successful you must learn the new rules of success. Not Taught punches you in the face with the realities of work today and offers clear strategies on how to be successful in this crazy information-driven world.

Create a bulletproof first impression and turn strangers into lasting relationships. Beat surface level small talk and truly connect. You've seen them - people who have the ability to walk into a room of strangers, instantly befriend everyone, and leave with 20 new contacts in their phone. What makes people open up, engage, and connect with them? They've mastered the first 60 seconds of any interaction. Learn the subtle signs people actually pay attention to.

Do you struggle to hold eye contact? Does it make you feel unconfident, uncomfortable, and self-conscious? Or do you just want to appear more charismatic and confident? Then Superhuman Eye Contact has the insightful tips and innovative exercises you need to become an eye contact expert - overnight.

Improve Your Conversations teaches you how to use the ingenious framework from improv comedy and apply it directly to your everyday social interactions and conversations...and can't we learn something from the greatest improv comedians in the world, like Tina Fey and Will Ferrell? Improv comedy and memorable conversations have almost everything in common, from their premise to what makes them great to their end goals.