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Connecting Goals to Impacts and Outcomes
- Harnessing Structured Conversations for Customer-Driven Value Delivery
- By: Claude Hanhart, Rachel Collins
- Narrated by: Matthew Spaur
- Length: 7 hrs and 25 mins
- Unabridged
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You’ve been in that Agile planning session. Everyone agrees on goals like “improve customer experience” or “increase engagement.” The roadmap looks aligned. The OKRs are approved. But when the sprint ends, no one can clearly explain what success actually means—or why customers should care.
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Connecting Goals to Impacts and Outcomes
- Harnessing Structured Conversations for Customer-Driven Value Delivery
- Narrated by: Matthew Spaur
- Length: 7 hrs and 25 mins
- Release date: 20-04-2026
- Language: English
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