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Flip the Script: One Star to Resolution
- By: Jay Scobie
- Narrated by: Jay Scobie
- Length: 57 mins
- Unabridged
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Get inside the mind of Author Jay Scobie! Being in customer service can be rewarding however, when it comes to escalations, there are a few key things that always help. See step by step how to de-escalate from a one star review all the way to a resolution.Bonus: There is even a cheat sheet at...
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Flip the Script: One Star to Resolution
- Narrated by: Jay Scobie
- Length: 57 mins
- Release date: 01-11-2026
- Language: English
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