Colleen Jones
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Colleen Jones

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A content expert and Star Wars fan, Colleen Jones is the founder of Content Science, an end-to-end content firm where she has advised or trained hundreds of the world's leading organizations to become content Jedis. She has worked with many of the Fortune 50, the largest U.S. web properties, the largest nonprofits, and several U.S. government agencies. She also is the former head of content at Mailchimp, the marketing platform recognized by Inc. as Company of the Year and acquired by Intuit. A passionate entrepreneur, Colleen led Content Science to develop data-informed tools such as the content operations maturity model and the analysis software ContentWRX, publish the online magazine Content Science Review, and offer online certifications through Content Science Academy. These products are still empowering brands from American Cancer Society to AT&T to make content an influential force in accomplishing their goals. Content Science has garnered esteemed creative and business awards including Webby and Inc. Best in Business. Colleen also has earned recognition as a top content strategist and change agent by publications such as Technical Communication. As top instructor on LinkedIn Learning, Colleen's courses have reached hundreds of thousands of professionals. A member of Mensa and an advocate for content ethics, Colleen speaks about content, business, and technology at events around the world.
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