Business Management Training

This book is a highly actionable guide for coaches to change the narratives holding clients back from resolving problems, realizing dreams, and living into their strongest and most joyous selves. Breakthrough Coaching provides methods, resources, and exercises to help you activate immedi­ate and sustainable shifts in perspective and behavior. The purpose of the book is to light the way on your path of coaching mastery.

Do you want to become your own best version? Do you want to showcase your charismatic, authentic self so that you attract people and become popular? If so, this book How to Be Charismatic, Develop Confidence, and Exude Leadership: The Miracle Formula for Magnetic Charisma, Defeating Anxiety, and Winning at Communication is the right book for you!

Corporate learning and development programs play an undeniable role in successful business endeavors, but only when they're done right. The significant revisions in the third edition of The Six Disciplines of Breakthrough Learning add fresh, timely elements to a resource that has become known globally as a trusted guide for professionals determined to get the most of their companies' training and development programs.

L.E.T. has changed countless corporations and private businesses with its down-to-earth communication and conflict resolution skills. Dr. Gordon's L.E.T. program is a core program in more than 1,000 corporations around the world, including many Fortune 500 companies. The methods and skills that have proven to be essential for so many leaders can work for you, too.

Between the extremes of passive and aggressive styles is an effective, winning management approach - the assertive style. Assertive doesn't mean overbearing, pushy, or autocratic. It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate - all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when you need it, and the quality you receive. Motivate others to perform as expected.

Liven up training with new, dynamic strategies for active participation. 101 More Ways to Make Training Active brings together a rich, comprehensive collection of training strategies and activities into one easy source. Designed for quick navigation, this useful guide is packed with classroom-ready ideas and 20 "how-to" lists to enliven any learning situation, helping you better engage their trainees and encourage active participation.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Congratulations, you’re a manager! But the question is, what’s next? This might be your first time in a management role, and you’re both excited and a little nervous to get up to speed asap and do a great job. But you’ve never managed people before like this, so you’re secretly a little worried. You might also be an experienced manager, who is ready to take your skills to the next level, try out our proven strategies and tips, and get ready for your next promotion. Either way, the good news is that you’re in the right place.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

If you find yourself in the blurred area between management and leadership, and would like to level up, then knowing the difference between the two can help you a lot. At some point in anyone’s career, a person faces a challenge to be better in what he is doing. Understanding that change is inevitable in work and life, in general, knowing what needs to be done can make the difference between coping and excelling.

Until you harness the power of your own purposeful intention as a sales leader, your people will never deliver on their full potential. The Intentional Sales Manager shows how to launch, and sustain, the all-important process of personal and organizational transformation that drives the most successful sales teams.

A practical, real-world guide that helps managers lead with confidence using a proven 3-step framework—Pause, Consider, Act—to navigate challenges, build strong teams, and avoid burnout. Most managers are promoted because they excel at their jobs—but the moment they step into a new...

When managers take care of the staff, the staff will take care of the guests, and the guests will always come back! This training book is all about "Restaurant Soft Skills". It shows how individual actions have a direct or indirect effect on others. Understanding the significance of these skills and incorporating the relevance of these concepts, ideas, and strategies will enable restaurant owners and managers to retain staff, decrease problems, create respect, increase profits, and increase customer satisfaction!

The harsh truth? Nobody gets promoted for their people skills. You got promoted because you were good at the old job. But now the rules have changed—and nobody bothered to hand you the playbook. That’s why Emotional Intelligence Training for New Managers exists. It gives you what corporate training and “feel-good” leadership books never do: the exact words to say in the toughest conversations you’ll ever face.

LEAD WITH EXPLOSIVE IMPACT Explosive Leadership is not your typical leadership program. Most failing or want-to-be leaders fundamentally misunderstand leadership. Leading is inspiring and empowering people, which is less about "what you do" and more about "who you are." Explosive Leadership is a people-centric approach to leadership. Effective leaders embody the C-4 explosive leader traits.

An assumption nearly everyone makes is that the best a teacher can hope for is to get most of their students to learn the concept they are teaching. In fact, in the segment of education that prepares people specifically for work (CTE, apprenticeships, and corporate training), many instructors believe that a 70-80 percent success rate is satisfactory. But based on his nearly forty years of experience preparing thousands of workplace instructors, Dr. Johnson believes we can obtain a 100 percent success rate.

In The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, renowned instructors and consultants Dr. Roy Pollock, Andrew Jefferson, and Calhoun Wick deliver a complete blueprint to maximize the effectiveness and ROI of training and development programs within any organization. In this newly revised and extensively updated Fourth Edition, listeners will find tools to implement meaningful strategies immediately, supported by the latest research and new case studies from global companies across industries.

Next Level Sales Coaching offers insights to sales executives, customer-service managers, business owners, and other professional managers on strategies to overcome common challenges in building a "best in class" sales team. Sales performance can impact a company's revenue, profits, market share, and employee retention. The question is, how do you positively impact those goals? The answer is simple: Sales improve when your team is better trained, coached, and supported.

Das Praxishandbuch mit allem, was Sie für erfolgreiche Verhandlungen und Verkaufsgespräche wissen müssen. Wir alle verhandeln jeden Tag, privat und beruflich: Ob wir mit der Familie besprechen, wohin wir in unserem nächsten Urlaub fahren, abstimmen, wer welche Aufgaben im Haushalt übernimmt, im Job eine Gehaltserhöhung durchsetzen wollen oder oder oder... Gleich in welcher Situation Sie sich auch befinden: Sie erfahren in diesem Buch, wie Sie sich in Verhandlungs- und Verkaufssituationen am besten verhalten, um die beste Lösung zu erzielen.

This audiobook doesn’t offer quick fixes for developing leadership skills. It presents an approach to raise the awareness level of the whole of the person. The author contends that leaders must not only develop values like integrity and accountability but also expand their critical thinking ability, which is one quality of several for becoming accountable as a leader in the corporate or political world.