Showing results by author "Dexter Moscow" in All Categories

We live at a time where the level of customer service we receive, especially from large companies, is appalling.To get to speak to a human being is almost impossible.In this podcast, I am interviewing informed individuals who have beaten the system and gained compensation, apologies, and bonuses from British Airways, EON, British Telecom, and many other large and small organizations.They are real-life case studies that follow THE GOLDEN RULES of complaining.These stories are often amusing, always enlightening, and certainly valuable thought-provoking concepts so that you can win.As a past ...

When Dexter Moscow was 10 years old his father passed away leaving him to cope with parental loss spanning seven decades. Writing for men in particular, Dexter relates his personal experiences of growing up without the guiding hand of a loving parent. He explores the ways in which the trauma negatively impacted his life and relationships, and shares the mechanisms he has used to put this ever-present spectre to rest.

In this audiobook, you'll discover how to effectively prepare to present to an audience with relevance and knowledge, structure your presentation to gain maximum engagement and buy-in, create content that will captivate, build credibility and establish trust, and deliver it with poise, assurance, and impact. Dexter's passion is to help people maximize their precious time in pitching and presenting situations. To stand out from the crowd and clearly articulate their proposition and inspire others to buy what they're "selling".

In this audiobook, I will walk you through step-by-step guides of how to impress and motivate an audience of one or of many. We'll start from the moment before you open your mouth through to when you close it.