Showing results by author "Dave Michels" in All Categories
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Leapfrog CX Strategies
- By: Dave Michels
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It's time to Leapfrog CX. Join enterprise communications analyst and industry provocateur Dave Michels (Founder of TalkingPointz) as he cuts through the hype to find out what truly drives world-class Customer Experience (CX).In this candid, executive-level podcast series, Dave sits down with C-Level executives from leading CX vendors, cutting-edge implementors, and innovative enterprises. He doesn't just ask about the vision—he demands to know the reality.Every episode uncovers cost-effective, real-world strategies on how to deliver a compelling customer experience that also drives business ...
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